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Phil

Phil

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Phil
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  • Hello To achieve that you will have to create the Custom CSS Code, and put it in Custom | CSS section while editing your page. Please, contact your webdeveloper and he would be able to help you with that. https://forum.muffingroup.com/betheme/upload…
    in Change Single Page Color Comment by Phil December 2020
  • Hello, 1) To change the action button hover colors, please, go to Betheme -> Theme options -> Global -> Buttons, and in Style section select Custom. After that, at the bottom of options you will be able to change the hover colors. https://f…
    in Questions About Menu and Logo Comment by Phil December 2020
  • Hello, Sorry, but I cannot see any picture. Can you send it again, please? Thanks
    in Change the home first background image Comment by Phil December 2020
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
    in Categories Comment by Phil December 2020
  • You should attach a link to the current forum discussion where we are talking at the moment. https://forum.muffingroup.com/betheme/discussion/56975/elementor-blog-view#latest Thanks
    in Elementor Blog View Comment by Phil December 2020
  • Hello! If you want to manage your license keys and deregister a websites, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest There you will find instructions an…
    in Unsubscribe customers BeThemes license in order to assign them to a new product. Comment by Phil December 2020
  • Can you point on what items this issue appears, please? It looks like some bug, and we will try to fix it as soon as possible. For now I can give you workaround for the issue you showed on the screenshot. Please, upload an transparent image with the…
    in sites with muffinbuilder not correct Comment by Phil December 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in Back to top button Comment by Phil December 2020
  • Hello, Sorry, I have put wrong value in media queries. Use the following Code instead, or modify the previous one by changing text in brackets to have 'max-width:767px' @media screen and (max-width:767px){  div.quick_fact .number,  div.quick_fact h3…
    in Mobile design Comment by Phil December 2020
  • Hello, It looks like some bug with parallax that appeared after recent updates. We will take a closer look at it, and we are going to fix this as soon as possible. If you need some workaround for that at the moment, you can change the Background | P…
    in WP 5.6 breaks anchor scroll, sticky menu, parallax backgrounds in Betheme Comment by Phil December 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in PROBLEM WITH SITE MENU AFTER UPDATING TO WORDPRESS 5.6 Comment by Phil December 2020
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in problem with updating the theme Comment by Phil December 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in Product Page description won't let me change description Comment by Phil December 2020
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue still appears. If this will not help, please, keep the minifing plugins disabled, so I could take a closer look at the source of your website. Thanks
    in Entrance animations issue Comment by Phil December 2020
  • Great to hear that you solved your issue ? Is there anything else I could help you? Best regards
    in after update Header became very wide Comment by Phil December 2020
  • Hello, To have tabs like these, please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Shop, and select Tabs | Below image from Style dropdown menu. Also, please, go to Betheme -> Theme options -> Global -> General…
    in How to have tabs on a prodct page Comment by Phil December 2020
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, …
    in ImportPress Plugin Comment by Phil December 2020
  • Hello, Unfortunately, our theme does not have such functionality. For now you have to use some plugin or script to achieve that, but I cannot help you with choosing the right one, and you will have to find the working one on your own. If you would l…
    in cookie consent box Comment by Phil December 2020
  • Please, check the following link about testimonials, and try to reproduce the steps from the guide. https://support.muffingroup.com/documentation/testimonials/ Thanks
    in Theme Upgrade cause lot of issue Version: 4.5 to 21.9.3 Comment by Phil December 2020
  • Hello, It looks like some bug that appeared after recent updates. We will take a closer look at it, and we are going to fix this as soon as possible. If you need some workaround for that at the moment, you can change the Background | Position to fi…
    in Parallax effect isn´t working Comment by Phil December 2020
  • Hello, Can you explain me greater what exactly you mean by "does not work", please? Is there any error message? If yes, please, send us a screenshot with that. Thanks
    in Urgent Need help Comment by Phil December 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in sites with muffinbuilder not correct Comment by Phil December 2020
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
    in Update pagination on ajax filter products in woocommerce Comment by Phil December 2020
  • Hello, If you want to register your subdomain with the same license key you have register it on the main domain first, and after that on the subdomain. Thanks
    in Licensing Comment by Phil December 2020
  • Please, ask your hosting provider to look at the logs for your website because the Betheme does not have functionality to remove the settings by itself. Thanks
    in All design disappeared Comment by Phil December 2020
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
    in Elementor Blog View Comment by Phil December 2020
  • Hi, Sorry, but we did not test this "Better search replace" plugin with the theme. Our policy states that we do not support third party plugins or custom code. Also, we cannot recommend any plugins other than the ones we support. You can f…
    in A problem with the page on the BeTheme theme after moving the domain to a new one and removing the p Comment by Phil December 2020
  • I noticed that your sections do not have class "no-margin-v", so that means your option Colums | remove vertical margin is not checked. Please, check if you your sections have this option selected, and be sure that you updated your page af…
    in Problems with theme, slider revolution and responsive options Comment by Phil December 2020
  • We will take a closer look at this bug, and we will try to fix it as soon as possible. Best regards
    in header builder bug Comment by Phil December 2020
  • Hello, To achieve that, you will have to use Header Builder plugin, and put your flag icon as image with link to another website. Please, check the following links how to use the Header Builder. https://support.muffingroup.com/documentation/header-b…
    in How to add website linked flag to the site Comment by Phil December 2020
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