Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,036
- Last Active
- Roles
- Moderator
Comments
-
Hi, Do you need to have a multilingual website with a language switcher, or do you want to translate some parts from English to Spanish? Best regards
-
I have checked your website with iPhone 12, and the before/after element appears correctly, and the links work for me: https://forum.muffingroup.com/betheme/uploads/888/PEKWZ3CH0T2A.zip Are there any particular steps to reproduce your issues? Best …
-
Please, turn off all of the plugins except Elementor, refresh your cache, and check if the problem persists. Thanks
-
Hi, Do not you have the following option the advanced tab in theme options? https://forum.muffingroup.com/betheme/uploads/606/3W2EKJ8CIHRR.png Best regards
-
I received your private message. The "What's cracking" page is a blog page, and it was not assigned in the WP settings. I assigned it, and now it displays correctly: https://forum.muffingroup.com/betheme/uploads/802/ONMB1RYDQHUS.png https:…
-
Please do not share login credentials here as others can see them. Anyway, as I checked them, they do not work. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themefore…
-
Hi, You can change the styles of buttons in Betheme -> Theme options -> Global -> Buttons. Best regards
-
Are you able to activate plugins back? If so, you can find the culprit by disabling plugins one by one. After you find which causes this, please contact the plugin author. Best regards
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks
-
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to this forum …
-
It looks like you used Elementor to build this page, but it is not active there. Please open and save them with Elementor, and check if the problem persists. Thanks
-
Hi, No, there is no setting for that. However, I have passed it on to the dev team, and we will consider adding such a feature in future updates. Best regards
-
Hi, The latest Slider Revolution update is the culprit. We downgraded it in the plugins list, so please remove this plugin, install it again through Betheme -> Plugins, and the issue will be gone. Best regards
-
This could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest. If…
-
Hi, It is hard to tell what could cause this, but there is a possibility that some plugin could be the root cause. Best regards
-
It could mean that you have a sidebar menu template assigned to that menu burger element. https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Please edit your sidebar template. https://forum.muffingroup.com/betheme/…
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also, please attach a screenshot showing where this error message appears. …
-
Sorry, but you wrote beyond our working time, so we could not answer you. Also note that we send answers at 12 PM, 2 PM, and 4 PM (CET). The video tutorial I sent shows how to edit the header template, and all you have to do is to edit this template…
-
Sorry, but as I mentioned in my previous message, malware removal and server administration are the responsibility of the website owner. We cannot provide further assistance regarding site security or file cleaning. Best regards
-
Hi, You can change these icons through Appearance -> Menus: https://forum.muffingroup.com/betheme/uploads/535/37IUQUUEP2SC.png Best regards
-
Hi, Most colors can be set in Betheme -> Theme options -> Colors, but many elements have individual colors set, which can be changed only in the Style tab of the element. If you want to remove the search field from the header, you must edit th…
-
Thank you, now everything works, and I solved it on your website. It was caused by the Wordfence plugin, and I resolved it by following the steps described in this article: https://support.muffingroup.com/faq/bebuilder-hangs-on-saving-wordfence-waf/…
-
I am happy to see that you handled it. Best regards
-
I have rechecked your website, and I do not see that error message anymore. Have you handled this in the meantime? Best regards
-
As I have previously explained, this specific shortcut is currently integrated into the builder's core functionality, so we aren't able to change it at this immediate time. However, we are keeping a close eye on this thread. If we see more users rep…
-
Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
-
1) To have multiple popups, you will have to set the Entire site condition for them. 2) If you are building on a device with a narrower viewport, that could be the reason why you do not see sticky behavior. Please ensure that the Sticky option is en…
-
Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…