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Phil

Phil

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Phil
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  • Please, try to install your Betheme via FTP. You can check how to do this in the following link. https://support.muffingroup.com/documentation/installation-updates/#installation-methods Thanks
    in Can't install the theme Comment by Phil November 2020
  • 1) Please try to disable even supported plugins, and check it then. 2,3) Please, try to set all of the options in Betheme -> Theme options again to fit the display from before the update. If these will not work, we will provide you the instructio…
    in Theme Upgrade cause lot of issue Version: 4.5 to 21.9.3 Comment by Phil November 2020
  • Hello! Please deregister and register your website. After that you should have everything working fine. To know how to do this, please, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-licen…
    in New License Comment by Phil November 2020
  • Sorry, but it is hard for me to tell because I do not handle with servers cutomizations. You should ask this question to your hosting provider, and they will propably answer you this. Best regards
    in Can not get domain name. Comment by Phil November 2020
  • Hello, Unfortunately, it is hardcoded in WooCommerce and there is no option to change that. I tried to use Custom CSS Code, but it destroyed the display. Best regards
    in product page image padding/space Comment by Phil November 2020
  • That is because in first two footer sections you are using diferent widgets than the last two. Moreover, these widgets in Footer | #3 and Footer | #4 comes from the plugin we do not support. Our policy states that we do not support third party plugi…
    in front page Comment by Phil November 2020
  • Hello, Please, disable all of the plugins and check if this issue still appears because one the plugins can cause this problem. Thanks
    in Muffin Builder Comment by Phil November 2020
  • Hello, After changing color in "Betheme -> Theme options -> Colors -> Content" in section "Image Frame" in "Image Frame | Border color" then the color should chagne. https://forum.muffingroup.com/betheme/upload…
    in BeTheme Animals Comment by Phil November 2020
  • Hello, Please, check the following link. There you will have guide about solving this issue. https://support.muffingroup.com/faq/google-maps-not-working/ Thanks
    in Google Maps API Key Comment by Phil November 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in Header changed Comment by Phil November 2020
  • Please, remove all products from your cart, refresh your website witch cache, and add new product. That is happening because of WooCommerce code that refresh the cart icon when you add some product to it. Thanks
    in CART NOT SHOWING ITEM NUMBERS Comment by Phil November 2020
  • Please, try the following code. .woocommerce .product .desc{    text-align: center!important; } Thanks
    in change font price in woocommerce Comment by Phil November 2020
  • Hello, Sorry, but I do not understand. Can you explain me your issue greater, please? Also, you can attach a screenshots showing what you want to achieve. Thanks
    in star rating of products Comment by Phil November 2020
  • Hello, Can you explain me greater what is happening on your website? Also, please, tell me how do you minifies your website? Thanks
    in Static CSS Over Minifies Comment by Phil November 2020
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
    in Can't update WP Bakery Comment by Phil November 2020
  • Hello, Please, go to the following link and there you will have listed and described all items and shortcodes. https://forum.muffingroup.com/betheme/uploads/860/DCC0KF4LYAXT.png https://themes.muffingroup.com/be/theme/ Thanks
    in Muffin builder_Items adding_What is what Comment by Phil November 2020
  • Yes we have received your message, and we are investigating your problem. We will let you know what was wrong as soon as possible. Thanks
    in Breadcrumbs Comment by Phil November 2020
  • You should have them listed on themeforest. Greetings
    in Deregister Comment by Phil November 2020
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we su…
    in Rank Math and Betheme Compatibility Comment by Phil November 2020
  • 1) Can you explain me your issue greater, please? 2) Of course you can add a WooCommerce to theme that does not have it, but you will have to create all shop functionality from the scratch. You can also use portfolio item as your product like in the…
    in Add multi language and WooCommerce when not are included Comment by Phil November 2020
  • In fact it is in the center, but there is white search icon, and it blends with background. https://forum.muffingroup.com/betheme/uploads/773/OZC5WQU28AIE.png You can change its color in Betheme -> Theme options -> Colors -> Header, "T…
    in help with search button styling CSS Comment by Phil November 2020
  • 1) You can use any icon you want for that, even the phone or the heart? 2) You can choose Search Field in these option too, or if you want to can hide it. https://forum.muffingroup.com/betheme/uploads/013/QFYWMQMCCUP5.png Greetings
    in CART NOT SHOWING ITEM NUMBERS Comment by Phil November 2020
  • Hello, Please, try to use the following Custom CSS Code. .woocommerce .product .desc .price{    font-size: 35px!important;  font-weight: 900!important; } Thanks
    in change font price in woocommerce Comment by Phil November 2020
  • Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme. We al…
    in New License Comment by Phil November 2020
  • Sorry, but unfortunately there is no way to blackout it or downgrade the Betheme. The only option for you is to contact your hosting provider, and do an backup to the working version of your website. Best regards
    in WP Backend DropDown Menus Stopped Working After Update to 21.9.4 Comment by Phil November 2020
  • Hello, Sorry, but the website you sent is not using Betheme but the Massive Dynamic theme, and I cannot help you in this case. https://forum.muffingroup.com/betheme/uploads/933/88NHN8IV6BLG.png Best regards
    in Can't see my products in WooCommerce. Comment by Phil November 2020
  • Hello, This looks like a problem with your server. Please, contact your hosting provider to take a closer look at it, and they should be able to help you. It does not seem to be related to Betheme. Thanks
    in same post_id in wp_postmeta table Comment by Phil November 2020
  • Hello, Please, add two lines from the bottom of the following Code to the Code you mentioned above, to have something like this: .mhb-col .search input, .mhb-col .search input::placeholder{ color:#062818 !important; background:#ffffff !importa…
    in help with search button styling CSS Comment by Phil November 2020
  • Please, go to options of your page while editing it, and turn ON "Content | Remove Padding". https://forum.muffingroup.com/betheme/uploads/157/BV4ZSAOUHAQL.png Thanks
    in Transparent header Comment by Phil November 2020
  • Hello, I assume that you used Icon item, but in this case you have to select Extras item. There you will have option to select a icon for your shop. https://forum.muffingroup.com/betheme/uploads/635/RD9RERT2IKE5.png https://forum.muffingroup.com/bet…
    in CART NOT SHOWING ITEM NUMBERS Comment by Phil November 2020
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