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Phil

Phil

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Phil
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  • Hello, Please, try to update your Theme manually following steps from toward link in "For users that have BeTheme version 17.8.8 or lower" section. https://support.muffingroup.com/documentation/installation-updates/#theme-updates https://p…
    in BeTheme Manual Update Possible? Breaks when trying new theme install Comment by Phil November 2020
  • Hi, Please attach a link to your website with buttons in use so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not un…
    in Custom buttons - what you see is not what you get Comment by Phil November 2020
  • Well, I am still not sure which demo you used because there are seven app pre-built websites :) https://prnt.sc/vn9ba3 But if you mean the first one, please, check the following link to a screenshot with subheader settings. https://prnt.sc/vn9c86 …
    in Subheader Comment by Phil November 2020
  • Hello, To disable the hover effect, please, go to: Betheme > Theme options > Global > Advanced, and select "Hover Effects: Disable". https://prnt.sc/vn9aai Thanks
    in Remove hover effect on story box Comment by Phil November 2020
  • Hello, Thanks for your suggestion :) We really appreciate every idea for future update from our customers, so we can make our Theme more friendly and easy to use for everyone. Please, share your suggestion in the following topic. https://forum.muff…
    in Set an explicit width and height on image elements Comment by Phil November 2020
  • Hello, To add link to these specialities you just need to close these titles in <a> tag. This should look like this: <a href="#">[image src="https://docmarketers.com/wp-content/uploads/2020/09/stethoscope-1.png"][div…
    in Add Link Comment by Phil November 2020
  • Hello, To get rid of this gap, please, turn ON "Content | Remove Padding" in page options. https://prnt.sc/vmvl69 To disable the footer grid line, please, go to Betheme > Theme options > Custom CSS & JS > CSS, find the follow…
    in Space above the footer Comment by Phil November 2020
  • Unfortunately there is no option to change the width and height of the slider. But to remove the navigation arrows, please, go to slider options, and from "Navigation" dropdown menu select "Hide Arrows" https://prnt.sc/vmv1vf Th…
    in Create a slider Comment by Phil November 2020
  • Hello, To turn on the breadcrumbs, please, go to: Behteme > Theme options > Header & Subheader > Subheader, and check Hide: Breadcrumbs. https://prnt.sc/vmvqvt Thanks
    in Breadcrumbs Comment by Phil November 2020
  • Hello, Did you set your logo in: Behtme > Theme options > Global > Logo? https://prnt.sc/vmvwwk If yes, and your logo is still not visible, please, turn off all of the plugins, refresh your cache, and check if your logo shows up. Thanks
    in Logo not showing Comment by Phil November 2020
  • Well, changing "Read more" text like I said in first comment should work. Please, turn off all of the plugins, and check if the change appears on your website. Thanks
    in Post Masonry Grid Read More -button text Comment by Phil November 2020
  • Well, that is all how I can help you because we only support basic WooCommerce plugin with no additional ones. I tried my best to move this text up, but I do not know how this plugin works, and my hands are tied :( I hope you will find the solution…
    in woocommerce Comment by Phil November 2020
  • This text is made by Slider Revolution plugin. To edit it, please, go to Slider Revolution, and click on the pen icon on your slider. https://prnt.sc/vmwat9 To learn more about editing sliders in Slider Revolution plugin, please, check the followin…
    in Same Header Comment by Phil November 2020
  • Hello, Sorry, but I cannot understand what is your issue. Can you decribe your problem greater, please? Thanks
    in Same Header Comment by Phil November 2020
  • Hello, The only option to achive that is to upload all post featured images the same size. Thanks
    in Image scale slider blog Comment by Phil November 2020
  • Hello, To create new slide, please, go to Slides > Add New, set title and featured image. https://prnt.sc/vms8pq Thanks
    in Create a slider Comment by Phil November 2020
  • I see that you do not have the newest version of Betheme (21.9.3). Please, update it and check if this issue still appears. Thanks
    in Can't get rid of a 'section-post-header' Comment by Phil November 2020
  • With that combination there will be no issues then. You can go ahead publish your website :) Thanks
    in Design with several builders Comment by Phil November 2020
  • I see that you 'max_input_vars' value is low. Please, contact your hosting provider to change it to at least 5000. Thanks
    in Can't add new row Comment by Phil November 2020
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
    in error update from Versión: 11.5 Comment by Phil November 2020
  • Please, put the following Custom CSS Code in "Betheme > Theme Options > Custom CSS & JS > CSS", if you want it to affect for yout whole website. But if you want it to affect for only particualr page put it in "Custom | CS…
    in Content Element - Feature List Comment by Phil November 2020
  • For now the only option is to edit Header Builder files, but we do not provide support with that. If you would like to see it in future updates let us know in the following topic. https://forum.muffingroup.com/betheme/discussion/113/your-suggestions…
    in Header Builder mobile breakpoint Comment by Phil November 2020
  • Hello, Please, tell me what pre-built website you used? Thanks
    in Subheader Comment by Phil November 2020
  • Hello, Unfortunately, portfolio items has limitation and they can be edited only with Elementor or Muffin Builder. I hope that you will manage to work with them :) Greetings
    in portfolio builder Comment by Phil November 2020
  • Please, put the following Custom CSS Code for your Home page..entry-content .the_content_wrapper{ margin-bottom: 0!important; } And this one in your Contat page.vc_column_container > .vc_column-inner{ padding-right: 0!important; } https://prn…
    in header photo not displaying properly Comment by Phil November 2020
  • Hello, If you would like to keep the padding for desktop display, and change the mobile one only, you will have to create Custom CSS Code for that. If you need help with it let me know :) Thanks
    in formatting responsive footer Comment by Phil November 2020
  • I see that you have low 'max_input_time' and 'max_input_vars' Master Values. https://prnt.sc/vmppig Please, contact your hosting provider to change 'max_input_time' to at least 180, and 'max_input_vars' to at least 5000. Thanks
    in Muffin Builder Not Updating/Saving Page Changes Comment by Phil November 2020
  • Hello, Sorry, but the link to your website is not working. Can you send it again, please? Thanks
    in Slider Image not displaying in Chrome & IE Comment by Phil November 2020
  • Hello, Can you check if this issue appears if you use other browser? If it still appears on other browser, please, turn off all of the plugins, and check it then. Thanks
    in !!! Problem when I update the theme to the latest version. Comment by Phil November 2020
  • Hello, Please, turn off all of the plugins, except the ones required for the pre-built website, and check if this issue still appears. Also, please, be sure that you made all steps corretly like in the following video tutorial. https://support.muff…
    in Pre-Built Not uploading Comment by Phil November 2020
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