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Phil

Phil

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Phil
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  • Hi, Did you adjust the buttons' colors in Betheme -> Theme options -> Global -> Buttons? Best regards
    in to change button colors Comment by Phil May 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in I keep getting kicked out of the theme after saving Comment by Phil May 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Update Cart, go to Cart button colour issue Comment by Phil May 2025
  • Hi, All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
    in Can't register site on sub-domain Comment by Phil May 2025
  • 1) There is no option to show the product image on the checkout page. 2) Use the following CSS code: .woocommerce-checkout-review-order-table .product-total, .woocommerce-checkout-review-order-table .order-total td{  text-align: right!important; } B…
    in Checkout issue Comment by Phil May 2025
  • Please use the following CSS code: .woocommerce .column_shop_products ul.products.mfn-equal-heights li.product{  align-items: start!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the problem pers…
    in Issue with Equal Heights for Add to Cart Button in Shop Template Comment by Phil May 2025
  • Hi, There is no option to turn it to Load more. You can have either pagination or infinite load. https://forum.muffingroup.com/betheme/uploads/467/ZW21NDKRAYTH.png Best regards
    in Load more button instead "pagination" Comment by Phil May 2025
  • One of your plugins is the root cause. After disabling them the lightbox works properly: https://forum.muffingroup.com/betheme/uploads/397/ZWIYKEEMOQSY.png https://forum.muffingroup.com/betheme/uploads/109/M12DL2S11WY7.png Best regards PS. Please d…
    in Lightbox link not working Comment by Phil May 2025
  • We have corrected it. Please check it out now. Best regards
    in Issue with License Manager Comment by Phil May 2025
  • It's 1210px width: https://forum.muffingroup.com/betheme/uploads/963/D54DRWLU6ER9.png But in theme options, you must set it to 1250px (40px more). Best regards
    in Need instructions for creating the expanding menu in demo Comment by Phil May 2025
  • Hello, 1) There is no setting to make all posts equal height regardless of the content they have. As a workaround, you can use Query Loops, but they do not have filtering: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX…
    in Same height each post in grid, filter question Comment by Phil May 2025
  • See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ Maybe it will shed some light on that. Best regards
    in Single Product Page Layout Issue with Variable Products Comment by Phil May 2025
  • Hi, Please go to Betheme -> System status and check if your server meet theme requirements Also please, turn off all of the plugins, refresh your cache, and check if the problem persists. If this will not help, please send us the WordPress dashbo…
    in An error occurred while processing, please check XHR in the JS console for more informations Comment by Phil May 2025
  • Hello, 1, 2) Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Also, please go to Betheme -> Tools, and use CSS update option. 3) You c…
    in Some issues after theme update Comment by Phil May 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in about theme working Comment by Phil April 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Theme data is not showing in website Comment by Phil April 2025
  • Product content displays only for the particular product, and the template is global for all products. If you edit the content of a product, e.g., "Product X," this content is visible only in the Product Content/Description area of this pr…
    in Single Product Page Layout Issue with Variable Products Comment by Phil April 2025
  • The WordPress core is not yet fully optimized for PHP versions above 8.0, and many of its internal functions still rely on deprecated features, which is why these warnings appear. However, this is informational only and does not impact site function…
    in Successfully installed, but an error appears at the top of the front page. Comment by Phil April 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Update to version 28 has ruined most sites we have Comment by Phil April 2025
  • What you edit here: https://forum.muffingroup.com/betheme/uploads/672/WFP5N5E0ZRAZ.png It is a product content. https://forum.muffingroup.com/betheme/uploads/662/NM5CKL1U7ESA.png It means that it will be displayed in there where you added the Produc…
    in Single Product Page Layout Issue with Variable Products Comment by Phil April 2025
  • The entire section with menu is hidden for mobile view. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ It is the Responsive Visibility option. Best regards
    in Hidden menu in smartphone cisualization Comment by Phil April 2025
  • You can set both these buttons' widths to inline: https://forum.muffingroup.com/betheme/uploads/989/6IE34WSHE7SU.png Then in the wrap settings set the positioning where you want these elements to be placed: https://forum.muffingroup.com/betheme/uplo…
    in Align elements side by side Comment by Phil April 2025
  • Please see the following screen recording: https://forum.muffingroup.com/betheme/uploads/438/KRGRCZ2ORV1F.zip Did you do as I showed there? Best regards
    in All settings are lost Comment by Phil April 2025
  • We have received your message and are checking what the reason could be. Best regards
    in Successfully installed, but an error appears at the top of the front page. Comment by Phil April 2025
  • Thanks for the message, now I have everything I needed. In the Page options Custom CSS field, I added a temporary workaround for that issue: https://forum.muffingroup.com/betheme/uploads/103/YUS6RH3ZU3HD.png I passed it on to the dev team and we wil…
    in Offer slider thumb height overlapping next section Comment by Phil April 2025
  • Sorry, but login credentials you sent are not working: https://forum.muffingroup.com/betheme/uploads/308/6CE89WLI2BUR.png The FTP does not work either: https://forum.muffingroup.com/betheme/uploads/156/EM6AQC4OG58Y.png Are you sure that they are cor…
    in Lightbox link not working Comment by Phil April 2025
  • Please check it out. We used CSS Update option from Betheme -> Tools, and everything seems to be fine now. Best regards
    in Padding and Background Disappear After Saving Pages in BeTheme 28 Comment by Phil April 2025
  • We have corrected it on your website. There is a product that was not assigned to any language, and the template tried to load it in the preview but could not find it. Best regards
    in Need Help!!! with Single Product Template Issues Comment by Phil April 2025
  • Hi, When you use the Export/Import feature in BeBuilder and want to move or copy content from one website to another, both websites should have the same version. In version 28.0 there was a big change in saving structure, and that is why it breaks w…
    in Update to version 28 has ruined most sites we have Comment by Phil April 2025
  • It seems that this section has color set in deprecated settings: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ When you remove it, the one you set in the Advanced tab will show instead. Best regards
    in Logo size and menu colour Comment by Phil April 2025
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