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Phil

Phil

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Phil
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  • Hello, Please, add some padding to this section and check if the bullet points appears. https://prnt.sc/va1qep Thanks
    in Bullet point not showing on front-end Comment by Phil October 2020
  • Sorry, but I forgot to ask you also for a link to your PHPINFO file. Can you send it too, please? If you do not know how to do this here is a link to guide https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Cannot install pre-build theme Comment by Phil October 2020
  • Hello, Sorry, but we do not provide help with child Theme customization. I can only recommend you to check this topic. https://developer.wordpress.org/themes/advanced-topics/child-themes/ Thanks
    in Adding google analytics tracking Comment by Phil October 2020
  • Hello, Please, update your Theme to the newest version, and check if the issue still appears. From version 20 you can update the theme from the dashboard of your WordPress, in the BeTheme tab. Just register the license, and you will be able to updat…
    in Product page problems with transparent header Comment by Phil October 2020
  • Sorry, but there is no option to do that. If you think that should be a feature you can post your idea in the following topic https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Accordion title, font problem and sticky header options Comment by Phil October 2020
  • 2. I was using Iphone 11 to check this out. To be sure I checked it also on device with android (Oppo AX 7) and it is working porperly too. https://prnt.sc/v9xl0c Maybe that is device issue. 3. Can you tell me what logo are you talking about, pleas…
    in Icons Comment by Phil October 2020
  • Hi, Please provide us with your hosting environment settings, to do that please follow these steps: 1) Go to the Wordpress > Tools > Site Health http://prntscr.com/nlyb22 2) Click at the “Info” on the top of the page and open the “Server” tab …
    in Cannot install pre-build theme Comment by Phil October 2020
  • Please attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before yo…
    in Slider with alias festival2 not found Comment by Phil October 2020
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
    in Upgrading from version 12.8 to 21 Comment by Phil October 2020
  • Hello, To set a hyperlink to these words you can use <a> tag in Copyrpight section. Like on the following screenshot https://prnt.sc/va05lo Of course you must put your URLs instead of hashtags. Thanks
    in How can I set a Hyperlink in Footer Comment by Phil October 2020
  • Hello, If you do not want your menu to stay in place while scrolling, you must unselect "Sticky" in "Betheme > Theme Options > Responsive > Header". Also, do not want your Header to cover the text, you can select "T…
    in Issues with responsive menu Comment by Phil October 2020
  • Hello, Sorry, but we do not handle with purchase codes. Responsibility for them lays on Envato/Themeforest side. Greetings
    in Not-For-Profit / Charity Pricing Comment by Phil October 2020
  • Hello, Sorry, but there is no such a thing like Meta Title. All titles and alt texts comes from WP media, and we did not make any modifications there. Best regards
    in Image Meta Title? Comment by Phil October 2020
  • Please, do a recovery backup and update your WP first, and then Betheme. Thanks
    in Problem with login Comment by Phil October 2020
  • You have to send a link to this forum discussion in this private message I mentioned in previous comment. Thanks
    in Error padding and margin Comment by Phil October 2020
  • Hello, All plugins that we support can be found under following link in section "Compatible With" https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 Thanks
    in Plugin Question - Printer Friendly Comment by Phil October 2020
  • Hello, To set that, please go to: Bethem > Theme Options > Global > General, an set "Favicon" image. https://prnt.sc/v9gc50 Thanks
    in Change Icon in Web Address - URL Comment by Phil October 2020
  • Hello, Can you send me a link to screenshot where this margin appears, please? Thanks
    in margin-bottom lost ? Comment by Phil October 2020
  • Sorry, but there is no workaround with this, then. Anyway, it does not look huge for me when I opened your website. https://prnt.sc/v9c12s Thanks
    in Retina logo size and sticky header Comment by Phil October 2020
  • I see that your "max_input_time" and "max_input_vars" are low, and that can cause this problems. Please, contact your hostin provider to change "max_input_time" at minimum 180, and "max_input_vars" at minimum …
    in Remove content automatically Comment by Phil October 2020
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
    in Error padding and margin Comment by Phil October 2020
  • Hello, Sorry, but there is no option in Theme Options to set that. You must base on setting from: "Betheme > Theme Options > Responsive > Header" or create your menu in Header Builder. https://support.muffingroup.com/documentation…
    in Mobiel Menu - Full Screen Overlay Comment by Phil October 2020
  • Hello, There is no need to change WPML xml file. If you follow all steps like in this following guide evertyhing should works fine https://support.muffingroup.com/documentation/translation/#translation-wpml Thanks
    in Translation of Button Links (HREF) Comment by Phil October 2020
  • Hello, This is "Slider" item. You can add while editing your page. https://prnt.sc/v9e3zc To add images to it you have to create slides and set featured image. https://prnt.sc/v9e5ed Thanks
    in How do I add this photo slider? Comment by Phil October 2020
  • Hello, Please, try following Custom CSS Code instead of the one you posted.#Footer{ text-align: center!important; } Thanks
    in Footer Icons won't center Comment by Phil October 2020
  • Hello, Please, turn off all of the plugins, and check if this issues still appears. Also, please do not paste your full purchase code, because we will not need it, and this can affect on your security. Thanks
    in Can't see the BeTheme content anymore // can't update BeTheme Comment by Phil October 2020
  • 1. "Max_input_time" sets the maximum time in seconds a script is allowed to parse input data, like POST, GET and file uploads. The PHP "max_input_vars" is the maximum number of variables your server can use for a single function…
    in Icons Comment by Phil October 2020
  • Hello, Well in fact there is mobile menu, but it has the same color as background, that is why you cannot see it. To change color of your mobile menu go to mobile options in Header builder and click on menu options. Then select "Style" sec…
    in Mobile menu is not displayed when I use Header Builder Comment by Phil October 2020
  • Hi @juanmanueldiazrosas, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under m…
    in Remove Sub header from Woo Commerce Product Page Comment by Phil October 2020
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we su…
    in Search / Replace Comment by Phil October 2020
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