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Phil

Phil

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Phil
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  • Hello, Please disable all of the plugins, refresh your cache, and check if the issue still exists. Thanks
  • Hello, It is not Betheme related question, but you should: 1) Always have your WP, Betheme, and all of the plugins up to date 2) Do not install plugins from an unknown source 3)Always use hard to break passwords Best regards
  • You can make one particular section for a tablet only using Responsive Visibility, it will hide this section for other devices than tablet. You can change that in section options. https://prnt.sc/uvzcqo Greetings
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Hello, Try to change color in Theme Option > Global > Buttons in section "Action button" https://prnt.sc/uvz63b If this won't work, please send a link to your website. Thanks
  • Hello, Please check out this topic: https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Does your website run slow only on the dashboard? Thanks
  • This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-too…
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
  • Hello,This is made by using the Custom CSS code. To edit the shadow of the text, you must go to Betheme > Theme Options > Custom CSS & JS > CSS. Thanks
  • Hello,To make it on your site, you can put Custom Class in your Column item from Muffin Builder https://prnt.sc/uvy8i2Then put following code in Betheme > Theme Options > Custom CSS & JS > CSS.temp-class{ border-radius: 5px; overflow: …
  • What version of Layer Slider do you have? Also, please tell me what the version of your WordPress and Betheme is. Thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • If you want to change the icon color, go to: Betheme > Theme Options > Colors > Shortcodes, and modify the "Icon Box Icon color". https://prnt.sc/uvzto5 Thanks
  • Hello, I see that you have an old version of Betheme.Please, do a backup of your site with this plugin https://wordpress.org/plugins/duplicator/ Then you will need to update it manually following this topic: https://support.muffingroup.com/faq/how-…
  • Hello, Instead of "Background | Size : Auto" try to use "Background | Size : Cover". You can also check this topic to find out more about that. https://support.muffingroup.com/faq/images-in-header-are-not-responsive/ Thanks
  • Hello, To solve this problem you have to turn ON "Hide the Content" while editing your page. You can also check this two topics to find out that you made all required steps to make it work https://support.muffingroup.com/faq/builder-seo/ht…
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Please, turn off all the plugins except for the Revolution Slider, refresh the cache, and check if the issue still exists. If yes, please explain in more details what the problem is. Thanks
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Well, I see that you use Muffin Header Builder, and it is impossible to make different menus according to page with that. You have to use basic header builder, and after deactivating Muffin Header Builder everything should works fine. Thanks
  • Hi @verdipro, you can install the bundled plugin from betheme>install plugins If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to pur…
  • Hello @bocanegra88,Does the sidebar appears at all? Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that …
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hello, Please, check out this topic.It explain how to change the path to pictures etc. Thanks
  • Try to put following code in the Custom CSS code field while editing the page:https://prnt.sc/uven1hinput[type="submit"].wpcf7-form-control{ margin:0 !important; } div.wpcf7 .ajax-loader{display:none !important;} Best regards
  • The newest version is already available. You can update it now :) Greetings
  • Hello, The only way to make the link in the ZoomBox working is by adding an HTML link in the “Content” field. The “Custom Classes” field won’t work in that case because that class is added to the “Column” HTML element, which is basically not a link…
  • Please, update your Theme because right now it is outdated. From version 20 you can update the theme from the dashboard of your WordPress, in the BeTheme tab. Just register the license, and you will be able to update the theme, install newest plugin…
  • Hello, Unfortunately, all you need to do is to be patient, and wait for newest verion.If you want instant updates, you have to purchase the plugins separately. Thanks
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