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Phil

Phil

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Phil
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  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Icon Box Colors Comment by Phil October 2020
  • Hello, Did you solve the problem? Because I checked the website on mobile, and everything works fine. Please, tell us on what device and browser the problem appears. Thanks
    in Sticky header on mobile Comment by Phil October 2020
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Everything updated but Revolution Slider not working Comment by Phil October 2020
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in slider revolution ipad mini Comment by Phil October 2020
  • Hello, To solve this problem, you have to go to: Betheme > Theme Options > Colors > General, and change "Theme Skin" to "Custom Skin". https://prnt.sc/uv9mu3As say label below, color options can be used only with the Cus…
    in How to change footer background color Comment by Phil October 2020
  • Sorry, I was not  clear enough. Please, enable the "Minimalist" option(without this, it will not work), select the layout and side of the icons.https://prnt.sc/uv9jtc Thanks
    in Search button and search_wrapper on the right side Comment by Phil October 2020
  • Does this rating come from an additional Woocommerce plugin? Our team is 100% compatible which basic Woocommerce, so everything should work fine.Also, check if it works if you will disable all plugins except Woocommerce and clear the cache. Thanks
    in Ratings Comment by Phil October 2020
  • Hello, Please, be familiar with this topic, it will explain how to do this. https://support.muffingroup.com/faq/how-to-use-elements-from-different-demos/ Thanks
    in Importing Demo Data for 1 page Comment by Phil October 2020
  • Hello, We recommend the only plugin we support, which is WPML. If you want to learn more about translations, visit this link https://support.muffingroup.com/documentation/translation/ Thanks.
    in Best plugins for multilingual Comment by Phil October 2020
  • Try put this code in Betheme > Theme Options > Custom CSS & JS > CSSspan.wpcf7-list-item{ margin: 0!important; } span.wpcf7-list-item-label{ font-weight: 300!important; } Thanks
    in Contact Form 7 Comment by Phil October 2020
  • Hello,At this moment, it is impossible to make two rows on mobile, but we are working on this feature. Sorry about this problem. Greeting
    in Optimize images on the Mobile Devices ? Comment by Phil October 2020
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Problem with theme Comment by Phil October 2020
  • Hello, I see that your "max_input_vars" is 2000, but the min. value should be 5000. Please, contact your hosting provider to change this, and check if the issue still exists. Thanks
    in Limit to number of rows / sections Comment by Phil October 2020
  • Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide…
    in WHERE TO PUT THE CODES CSS CORRECTLY Comment by Phil October 2020
  • @MADYP, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum di…
    in Can't update Slider Revolution Comment by Phil October 2020
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
    in BeTheme and FacetWP Comment by Phil October 2020
  • Hello, I see that you use plugins that we do not support. If they do not work, we cannot help with that because we do not know how do they work. For issues related to Betheme, try to resave Theme Options https://prnt.sc/uvagks Betheme do not delete …
    in Updated theme from 20.8.7 to 21.8.7 and all styling and widgets broken Comment by Phil October 2020
  • Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you provide…
    in Hide image frames for portfolio item Comment by Phil October 2020
  • Hello, You can change breakpoint for the mobile menu only in "Betheme > Theme Options > Responsive > Header" https://prnt.sc/uva8wd Breakpoints for content are hardcoded in the Theme code, and they cannot be changed in Theme Optio…
    in Setting mobile breakpoint to 768px Comment by Phil October 2020
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Round corners Comment by Phil October 2020
  • Hello, Please, disable all of the plugins, refresh the cache, and check if the issue still exists. This is the most common problem. Thanks
    in Blog video not embedding into feed Comment by Phil October 2020
  • Hello, Please, turn off all the plugins, clear cache, and check if the issue still exists. Thanks
    in Some websites not scrollable on touchscreen Comment by Phil October 2020
  • Hello,This should help: Betheme > Theme Options > Global > General, and in the "Image Frame" section change "Border" to "Hide".https://prnt.sc/uuqvfu Thanks
    in Hide image frames for portfolio item Comment by Phil October 2020
  • Unfortunately, it is impossible to move search box under the magnifying glass, because it's wraped in Top Bar-Left (Menu) container. But you can make magnifying glass visible on mobile by following these steps: Go to "Betheme > Theme Option…
    in Search button and search_wrapper on the right side Comment by Phil October 2020
  • Sorry, but what you ask for, requires files customization what in reference to Item Support Policy is not allowed. So if you want to modify files and don't know how, you should contact your web developer. thanks
    in Testimonials Code Comment by Phil October 2020
  • Hello, It would be great if you explain me in more detail what you want to do. I'm not sure about your intentions right now. Thanks
    in Testimonials Code Comment by Phil October 2020
  • Sorry, but while you were sending your second post I sent mine in the same time. I deleted first reply and sent second one. Greetings
    in Contact Form 7 Comment by Phil October 2020
  • You must contact your hosting provider and ask him to change "max_input_time" to min. 180, and "max_input_vars" to min. 5000, and the problem should be gone.https://prnt.sc/uuouoc Thanks
    in View section contacts Comment by Phil October 2020
  • Hello, Well, the place where you put your code is correct, but the code isn't. You need to create more precise CSS target while writing your code. Please, be familiar with this topic: https://developer.mozilla.org/en-US/docs/Web/CSS/Specificity Than…
    in WHERE TO PUT THE CODES CSS CORRECTLY Comment by Phil October 2020
  • Hello, You have selected option "Text Align | Center" and that is why you have everything centered. Go to Muffin Builder, and find Column item where is your contact form, that is the place where you can find "Text Align" https://…
    in Contact Form 7 Comment by Phil October 2020
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