Phil
Phil
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- Phil
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you haven't received a message from us, please resend your login credentials. Ensure that you have sent all the re…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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They opens correctly for me on desktop, just like you set in BeBuillder: https://forum.muffingroup.com/betheme/uploads/910/4A3L3MBNL300.png https://forum.muffingroup.com/betheme/uploads/591/DWNIQZ28C2Q1.png https://forum.muffingroup.com/betheme/uplo…
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You are using the header builder. Sidebar background color can be changed in the Menu Burger element under the Style tab. https://forum.muffingroup.com/betheme/uploads/336/8MPVC2B81MNC.png Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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https://forum.muffingroup.com/betheme/discussion/comment/270615#Comment_270615 If you registered the license on a staging domain, then it does not count as a registered license. https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-si…
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Hi @AppletreeMediaWorks, Yes, it was corrected. Please attach a link to your website, and screenshots showing your problem. Thanks
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1) You can upload this font through the WP media tab. 2) When you upload it, include the provided code: https://forum.muffingroup.com/betheme/uploads/031/HCVBOTHEX0JM.png Into the head tag of your website. You can do it through Betheme -> Theme o…
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The image of the robot is a part of slider made with the Slider Revolution. To remove/change it please use this plugin. And you can browse images in the WP media tab. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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https://forum.muffingroup.com/betheme/discussion/comment/270612#Comment_270612 Do you want to have a multilingual website or just translate stuff that is in English into your main language? https://forum.muffingroup.com/betheme/discussion/comment/27…
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Hi, I am happy to see that you found the solution to your question. The color palette was explained in the following video: https://youtu.be/L8lYuOD-rZM?si=GIoY7oR7ZoQCdJt-&t=415 Best regards
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Hi, Sorry, but the link to your website does not work. Are you sure that it is correct? Best regards
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We made another adjustment. Please check it out now. Best regards
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Please leave your suggestion as a comment in the following topic, so we will not miss it: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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I have no experience with the hosting you mentioned. I can recommend Siteground, and you can find a link to it on the right side of the forum: https://forum.muffingroup.com/betheme/uploads/807/YSGLUU3PB39A.png Best regards
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Pre-built website previews are permanent, and the link will not disappear. Best regards
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Indeed and we checked that, and after switching to a standard theme, there is no difference. Your server does not handle simple database queries: https://forum.muffingroup.com/betheme/uploads/347/22R12NW4QSYE.png You should contact your hosting prov…
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It is a widget in your shop sidebar. Go to Appearance -> Widgets, and there you can edit and remove this part. Best regards
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BeBuilder does not remove anything by itself. When such a thing happens as you describe, it is most likely due to HTML errors. See the following article: https://support.muffingroup.com/faq/troubleshoot-guide/ Best regards
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Note that Betheme and Envato are two separate beings. We are not responsible for Envato's time response, as we (Muffin Group) are a different company. If you want to contact us directly, use this forum or the contact form, which is on the right side…
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Sorry, but the login credentials you sent do not work: Are you sure that they are correct? https://forum.muffingroup.com/betheme/uploads/068/EMU1KZSDE8DU.png Best regards
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Hi, The access you sent through private message do not have admin rights, and I could not check anything. Please change this user's privileges to admin. Thanks
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Sorry, but the FTP credentials you sent do not work. https://forum.muffingroup.com/betheme/uploads/041/DRRHHPZW31I7.png Are you sure that they are correct? Best regards
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Hi, It is not Betheme related question. It is most likely due to one of your plugins or permalinks misconfiguration. To remove them from indexing you should contact Google support instead. Best regards
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Hi, This is an older demo when templates were not a thing, and uses settings from Theme options. If you want to create them, see the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffi…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi @a40maV1ta, It is an old topic. Please note that it is better to create new topics instead of writing in such old ones. Please also explain in detail what your goal is. Best regards
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Hi, You can use the YOAST Duplicate Post plugin to clone your templates. It can be installed through Betheme -> Plugins. https://forum.muffingroup.com/betheme/uploads/593/L3S4SDHEXGP2.png Note to enable templates in the plugin settings. https://f…