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Phil

Phil

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Phil
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  • Hi, Go to WooCommerce -> Settings -> Products, uncheck the AJAX option, and see if the problem persists. https://forum.muffingroup.com/betheme/uploads/776/4O8DB6OIXRW4.png Best regards
    in Cart Icon not showing Number of items in the cart Comment by Phil April 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Card Slider does not work as it should Comment by Phil April 2025
  • Hi, These are the Post Types available in Betheme. See the following video tutorials about them: https://support.muffingroup.com/video-tutorials/how-to-create-a-clients-slider/ https://support.muffingroup.com/video-tutorials/how-to-create-an-offer-s…
    in theme Comment by Phil April 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Erorr Comment by Phil April 2025
  • We do not have any demo with sticky wrap on mobile devices, as there is not enough space for that. The smallest width you can encounter it on pre-built websites is tablet, for example, here: https://themes.muffingroup.com/be/book2/ https://forum.muf…
    in Combining sticky menu and sticky wrapper Comment by Phil April 2025
  • Hi, If it is a PHP code, then the only option is to put it into a child theme. If you receive an error after putting it there, it means that something is wrong with your code, and you should consult your web developer about it. Best regards
    in Where To Put Code Instead of a Child Theme or Functions.php Comment by Phil April 2025
  • Hi, Please set up the left sidebar in your shop template instead of off-canvas, and in Theme options -> Responsive -> General, change Mobile sidebar to Off-canvas: https://forum.muffingroup.com/betheme/uploads/545/0YZD4AETJX3M.png https://foru…
    in filtre Comment by Phil April 2025
  • 6) There is a margin between thumbnails and the main product image: https://forum.muffingroup.com/betheme/uploads/540/PJEWC8WIZ0OW.png 7a) If you want to hide a coupon field on all devices, it is better to disable it in WooCommerce -> Settings -…
    in Help with Mobile logo alignment & size recommendations Comment by Phil April 2025
  • Hello, 1) Did you modify the excerpt field for these single posts? https://forum.muffingroup.com/betheme/uploads/687/HPGZ0CRTPRYC.png 2) Only the Pro version of Elementor has an option to edit Blog archives. Best regards
    in Problem with blog post edited Comment by Phil April 2025
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ Best regards
    in Product variants shown Comment by Phil April 2025
  • Hi, Every image has its own license. For a detailing shop, you can find them here: https://www.freepik.com/free-photo/close-up-car-care-process_20735961.htm#fromView=search&page=3&position=29&uuid=a92e559e-435e-4be8-8870-4994fdd0fb6c htt…
    in Resources license Comment by Phil April 2025
  • I received your private message and made a little test: https://forum.muffingroup.com/betheme/uploads/521/4T0OO61Q9NTO.png https://forum.muffingroup.com/betheme/uploads/551/W9UHQXS085OY.png Styles are saved and visible properly. Should I proceed wit…
    in Styles are different on the front end Comment by Phil April 2025
  • Thanks, I just received it, and we are checking this issue. Best regards
    in Problems with Padding in Betheme 28.0.x Comment by Phil April 2025
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. You can also see if the same thing happens on other browsers and internet co…
    in Dashboard significant loading times Comment by Phil April 2025
  • Hi, I received your credentials, and we are currently checking what could be the reason. Best regards
    in Template goes blank suddenly Comment by Phil April 2025
  • Hi @arezookam68, Sorry, but we haven't received a message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you sent…
    in Could not move the old version to the upgrade-temp-backup directory. Comment by Phil April 2025
  • Hi, Please use the Header Builder for that. See the following video tutorial about it: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Moving menu and WooCommerce shop icons Comment by Phil April 2025
  • Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you with this now. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page: https://suppo…
    in Integration with WooCommerce Food Comment by Phil April 2025
  • 1) Yes that is right. I recommend seeing the following video tutorial about inheriting: https://support.muffingroup.com/video-tutorials/boost-your-bebuilder-workflow-inherited-styles-placeholders-explained/ 6) You can add space to it in Betheme ->…
    in Help with Mobile logo alignment & size recommendations Comment by Phil April 2025
  • We will take a look at this, and I will let you know as soon as I receive information about this from the dev team. Best regards
    in Accessibility Issues with Search Function Comment by Phil April 2025
  • Hello, You are in the right place to report your issues and ask questions. Please see the following video tutorial about shop template: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
    in problem with theme Comment by Phil April 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How to add items to "Images with description centered" section? Comment by Phil April 2025
  • 1) Please check the sliders now. 2) I overlooked the part about the query loop. Anyway, can you tell me on which page did you put it, please? Thansk
    in Blog Image Overflow Comment by Phil April 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Styles are different on the front end Comment by Phil April 2025
  • Always happy to help, and have a great Easter weekend as well. Best regards
    in critical error - content/themes/betheme/functions/modules/class-mfn-dynamic-data.php Comment by Phil April 2025
  • Hi, Only the Pro version of Elementor has an option to create and edit shop templates. Your screenshot is from the Betheme templates tab, and these templates can be edited with BeBuilder only. Best regards
    in URGENT! Why I can not edit template "SHOP" with "Elementor" Comment by Phil April 2025
  • Hi, If you would like to see this integration in future updates, please let us know in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
    in Integration with WooCommerce Food Comment by Phil April 2025
  • 1) Go to Betheme -> Theme options -> Shop -> Single product, and enable cart button extra options: https://forum.muffingroup.com/betheme/uploads/090/S0VZT5CXSYBJ.png 2) Try this CSS code: .single-product .mfn-product-add-to-cart .cart{  mar…
    in Mobile Product Tabs not responsive Comment by Phil April 2025
  • Hi, There is no option for that, and it is not related to Betheme but to iOS itself. We can do nothing in the theme as it is OS related. Best regards
    in Mobile Pinch Zoom Disable Comment by Phil April 2025
  • 2) We have corrected it. Please check it out. Best regards
    in Help with Mobile logo alignment & size recommendations Comment by Phil April 2025
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