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Phil

Phil

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Phil
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  • I'm sorry, but you wrote outside my working hours (during the weekend), so I could not answer you. I checked that with Chrome as well, and this issue is still not present for me. Please go to Betheme -> Theme options -> Performance, change Bui…
    in Single Product Page Layout Issue with Variable Products Comment by Phil March 2025
  • 1) Sorry, but I do not understand. Please explain that in more detail. 2) Go to Betheme -> Theme options -> Responsive -> Header, and change Menu breakpoint value: https://forum.muffingroup.com/betheme/uploads/419/S4TR3UPKA4O8.png Best rega…
    in logo Comment by Phil March 2025
  • Edit this section/wrap/element, go to Advanced settings, and under Responsive, uncheck Tablet view: https://forum.muffingroup.com/betheme/uploads/484/95XXK4EV088Y.png Best regards
    in How can hide empty space on Tablet view? Comment by Phil March 2025
  • Hi, Please edit your sidebar and add a Divider shortcode at the top of it: https://muffingroup.com/betheme/elements/divider-basic/?hr Best regards
    in Adding top margin to sidebar Comment by Phil March 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in scroll issues Comment by Phil March 2025
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Change Domain Comment by Phil March 2025
  • Hi, What you are referring to is the action button. Please see the following article about it: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Thanks
    in Why the "Buy now" button still appears on my website ? Comment by Phil March 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Issue with Betheme Template Not Automatically Displaying New WooCommerce Product Publications Comment by Phil March 2025
  • Hi, Edit the Pricing element, go to Advanced -> Background, and set the color you need there: https://forum.muffingroup.com/betheme/uploads/747/3CU38N1VZWWJ.png Best regards
    in Pricing item Comment by Phil March 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Logo issue Comment by Phil March 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Action Bar Responsive Problem Comment by Phil March 2025
  • I am happy to see that you handled it. Please let me know if I can help with anything else. Best regards
    in my update in home page not applying Comment by Phil March 2025
  • Hi, I was able to recreate this on my environment and passed this issue to the dev team. We will correct it in the upcoming update. Best regards
    in AVOID BROKEN LINKS CAUSED BY BETHEME: Revise "Save as Draft" on Published Pages Comment by Phil March 2025
  • Hi, You can customize FAQ element under the Style tab: https://forum.muffingroup.com/betheme/uploads/507/D0WRTW1AVAOZ.png If you have any specific customization questions, feel free to ask. Best regards
    in Question Regarding FAQ Button Color Customization in BeTheme Comment by Phil March 2025
  • Hi, First, you should create a backup of this website. We can recommend Duplicator as a tool with this functionality. https://wordpress.org/plugins/duplicator/ When you create a backup, download a fresh Betheme package from ThemeForest and replace i…
    in Use the purchased version of theme to activate an old one Comment by Phil March 2025
  • Hello, 1, 2) Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. 3) Try the following CSS code: .single-product .mfn-product-add-to-cart .sto…
    in Issue with Product Quantity Selection on Website Comment by Phil March 2025
  • I can see that you created a new topic regarding this, so I will answer you there: https://forum.muffingroup.com/betheme/discussion/77860/avoid-broken-links-caused-by-betheme-revise-save-as-draft-on-published-pages#latest Best regards
    in Changing Background image changes the Slug Comment by Phil March 2025
  • Please explain your issue in more detail. Moreover, attach screenshots showing it. Thanks
    in category page graphics Comment by Phil March 2025
  • The login credentials you sent does not work. https://forum.muffingroup.com/betheme/uploads/462/LDFAFJFRXKOP.png Are you sure that they are correct? Best regards
    in Picture change stops Comment by Phil March 2025
  • Hi, 1) The Client slider does not have an option to adjust the image size. However, you can recreate it with Query Loops and set any size you want. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf 2) You must s…
    in image size portfolio eror Comment by Phil March 2025
  • Hi, Please see the following article: https://support.muffingroup.com/faq/the-theme-is-missing-the-style-css-stylesheet/ Thanks
    in Can't install theme. style.css missing Comment by Phil March 2025
  • https://forum.muffingroup.com/betheme/discussion/comment/266999#Comment_266999 What SFTP are you referring to? Best regards
    in Updating to version 27.6.5 is breaking site Comment by Phil March 2025
  • Hi, Tabs and accordions do not support content that uses JS, and the elements you mentioned use it. As a workaround, I can suggest putting multiple image shortcodes to imitate the gallery view: https://muffingroup.com/betheme/elements/image/?inline …
    in Put a photo gallery or slider inside an accordion Comment by Phil March 2025
  • As I mentioned in my first message, this post has content made with the WP editor, not BeBuilder, so it does not have any BeBuilder content to import. Best regards
    in Theme edit Comment by Phil March 2025
  • Sorry for overlooking the second question. 1) Shop mobile menu background takes its color from Betheme -> Theme options -> Colors -> Header: https://forum.muffingroup.com/betheme/uploads/002/D8AZFFLQH4KT.png 2) Please attach a link to your …
    in Missing Registration Link & Mobile Navbar Customization Comment by Phil March 2025
  • Please edit the section with this image and in Advanced -> Dimensions set Width to Full width: https://forum.muffingroup.com/betheme/uploads/304/UZQIR8BC5NJ6.png Best regards
    in How to design a mobile version to display pictures in full width Comment by Phil March 2025
  • The login credentials you sent do not work anymore. Did you remove this user? Anyway, it might be related to switching the page to draft. Did you try not doing that and publishing this page right away? Best regards
    in Changing Background image changes the Slug Comment by Phil March 2025
  • HI, For unknown reasons, your website does not load for me at the moment. Anyway, did you try to adjust this part with responsive editing? https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
    in How can hide empty space on Tablet view? Comment by Phil March 2025
  • If you do not want side padding on mobile, please go to Betheme -> Theme options -> Responsive -> General, and for Section horizontal padding, chose "Disable on mobile" option: https://forum.muffingroup.com/betheme/uploads/538/2DG…
    in Mobile responsive issue. Comment by Phil March 2025
  • Hi, Please see the following article and use plugin from it: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ Thanks
    in After changing the domain name, some image paths cannot be modified, resulting in the image not bein Comment by Phil March 2025
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