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Phil

Phil

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Phil
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  • Hi, It all depends on the pre-built websites and what you want to achieve. Please attach some examples and explain greater what is your goal, and I will gladly assist you with that. Best regards
  • Hi, The built-in SEO fields are basic ones that allow for some simple customization. You should use external plugins like YOAST or RankMath to have more customization options, including analysis. Note that BeBuilder content is not easily readable by…
  • Hi, Please provide some more details. Does this shortcode for the popup come from some plugin? Best regards
  • Hi, No, there is no setting for that, unfortunately. Best regards
  • Hi, Please go to Betheme -> Theme options -> Global -> Logo, and check an option "Remove max-height & padding for Sticky Logo". https://forum.muffingroup.com/betheme/uploads/829/Z3GX7BQ0USAU.png Best regards
  • Please check it out now. I have disabled the Elementor lightbox: https://forum.muffingroup.com/betheme/uploads/051/DUC1G1Z6XY8K.png Best regards
  • Where is this slider placed on your website? Best regards
  • Sorry, but I do not understand what you refer to in your last message. Best regards
  • The image and title on it is placed in BeBuilder and you must use it to change this part. https://forum.muffingroup.com/betheme/uploads/618/VKSATIH9160F.png Best regards
  • We have corrected it on your website. This fix will be also included in the upcoming update. Best regards
  • We could not replicate this issue or find what is causing this. At this moment, we can only give a workaround by using the following CSS code: .single-product #sc_gallery-2 .gallery-item {  width: calc(50% - 20px)!important;  box-sizing: content-box…
  • Hi, No, there is no option to change that. Best regards
  • We checked the server's error log, and since 5 February, there have been 220 memory exhaust errors, only 7 of them refer to Betheme. Since it comes from different sources, not only Betheme, it means that your server does not have enough memory. You…
    in Error Comment by Phil March 2025
  • I meant the header changes you refer to. Best regards
  • Hi, The contact form construction should look like this: https://forum.muffingroup.com/betheme/uploads/396/ZAOG2BNWJA2U.png So the fields on the left in <div> with one-second class, text area in the same separate div, and submit button in <…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • There are no dynamic data in your QL slider. It should be built as mentioned in the link Albert sent in the first message or as shown in the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2…
  • Please go to Betheme -> Theme options -> Responsive -> Header, and change the Layout to Default: https://forum.muffingroup.com/betheme/uploads/366/LC4G8CSZ6U62.png To have higher control over logo size, use Header Builder: https://support.m…
  • 1) It comes from one of your plugins. To find which plugin adds it disable them one by one. 2) Border radius option is here: https://forum.muffingroup.com/betheme/uploads/128/4LWNAJEOPDZH.png Or here: https://forum.muffingroup.com/betheme/uploads/22…
  • I made a test and it works: https://forum.muffingroup.com/betheme/uploads/631/4OCGQQG3DQZ8.png https://forum.muffingroup.com/betheme/uploads/733/HYXT6N594Q5Q.png Did you purge your cache after adding top and bottom paddings? Best regards
  • I added a new out-of-stock product, and it does not appear on your shop: https://forum.muffingroup.com/betheme/uploads/992/BLRYHZN7WM9T.png https://forum.muffingroup.com/betheme/uploads/003/61EJY96YT1RM.png Also, for a test, I edited an existing pro…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-overlap-elements-in-the-bebuilder/ Best regards
  • Hi, Did you change the arrows colors under the style tab? https://forum.muffingroup.com/betheme/uploads/249/4V2N78DJUIGN.png Best regards
  • Hi, You have cooming soon enabled on your website: https://forum.muffingroup.com/betheme/uploads/459/FHCJI0Z9TR8C.png Can you disable it for a while? If not, please send us the WordPress dashboard access privately through the contact form, which is …
  • Sorry for not referring to that. Please go to Betheme -> Theme options -> Shop -> General, and uncheck Cart Totals: https://forum.muffingroup.com/betheme/uploads/305/IWTL2H0L8AIU.png Also edit single product details, and remove Product Meta…
  • Try the following CSS code: .woocommerce-order-received .woocommerce-table--order-details tfoot .order-actions--heading, .woocommerce-order-received .woocommerce-table--order-details tfoot .woocommerce-button {  display: none; } Put it in Betheme -&…
  • There is a padding around containers with images: https://forum.muffingroup.com/betheme/uploads/771/9DHD6K1C2UHH.png Edit them and set top padding to zero. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Google Fonts Comment by Phil March 2025
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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