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Phil

Phil

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Phil
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  • The link you sent does not work: https://forum.muffingroup.com/betheme/uploads/622/MPM04LJ6GD0F.png Are you sure it is correct? Best regards
    in PRODUCT/CATEGORY PAGE CHANGES Comment by Phil March 2025
  • Sorry, but I do not have access to previous versions, so the only option would be to retrieve a backup if you made any. Best regards
    in After updated to Version 27.6.4, my website keeps getting critical error and white page Comment by Phil March 2025
  • You have a shop template, so you should set it up in the template, not in the page settings: https://forum.muffingroup.com/betheme/uploads/246/H25X20CH9953.png Best regards
    in Filters Comment by Phil March 2025
  • Hi, Please edit your Icon Box, and in the Style -> Description wrapper, set Text align to center: https://forum.muffingroup.com/betheme/uploads/611/U2HX4J7TQ3NO.png Best regards
    in Icon box title to center? Comment by Phil March 2025
  • If you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest. There, you will fi…
    in Activating Betheme on Main Domain After Development Comment by Phil March 2025
  • I am happy to see that you found the solution that works for you. Best regards
    in Phone widget with different number on specific page Comment by Phil March 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Back-end Edit not changing with the Front-end edits Comment by Phil March 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Error Comment by Phil March 2025
  • No, the same license key must registered first on the main domain, and only then can it be used on subdomains. Exceptions for this are staging domains that follows appropiate pattern: https://support.muffingroup.com/how-to/how-to-set-up-betheme-stag…
    in Subdomain activation license error. Comment by Phil March 2025
  • Hi, You can find it in Betheme -> Theme options -> Menu & Action Bar -> Action Bar. Also, check Betheme -> Theme options -> Social. Best regards
    in Top bar social media and contact information Comment by Phil March 2025
  • Hi, We cannot recommend any other plugins we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility However, it can be done with a simple custom HTML and CSS construction, and if you contact your web developer, he shou…
    in Phone widget with different number on specific page Comment by Phil March 2025
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Problems with the blog, it does not display the posts Comment by Phil March 2025
  • Hi, Do you use the Contact Form 7 element in BeBuilder? You can set the color for it in the Style tab. It is the same as Labels color: https://forum.muffingroup.com/betheme/uploads/208/DJPZBNWFWE6I.png Best regards
    in CF7 success message font color? Comment by Phil March 2025
  • Hello, Please, check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make …
    in Urgent: Website Performance Issues & High Server Load with BeTheme Comment by Phil March 2025
  • Hi, You can do that if you use a staging domain pattern. You can read more about it in the following article: https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Best regards
    in Activating Betheme on Main Domain After Development Comment by Phil March 2025
  • Sorry, but I cannot share my IP. Maybe you can whitelist a country? If so, please whitelist Poland. Thanks
    in Footer Template - Pre-Built not editable Comment by Phil March 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Hide Offer Slider Arrows (when only 1 slide/post) Comment by Phil March 2025
  • Hi, Go to Betheme -> Theme options -> Global -> Navigation & Share, and uncheck Show all posts option to navigate only in the same category: https://forum.muffingroup.com/betheme/uploads/559/DGU4PY5FWUHP.png Best regards
    in Portfolio overview on the individual pages only possible for one category? Comment by Phil March 2025
  • Hi, Indeed, the license can be used on a subdomain, but you need to register it on the main domain first. When you register it on the main domain, you can do it on a subdomain. Best regards
    in Subdomain activation license error. Comment by Phil March 2025
  • Hi, Please go to Betheme -> Theme options -> Responsive -> General, and use the Flexbox Container settings option: https://forum.muffingroup.com/betheme/uploads/150/N69AUEB6FUW4.png Best regards
    in full-width on mobile Comment by Phil March 2025
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in I can't deregister the theme because the website has been deleted Comment by Phil March 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in WordPress caught an error in your theme "Betheme„ Comment by Phil March 2025
  • Hi, Go to Betheme -> Theme options -> Global -> Navigation & Share, and check Sticky arrows option: https://forum.muffingroup.com/betheme/uploads/124/VXW736I0854L.png Best regards
    in Portfolio Single Post Comment by Phil March 2025
  • Hi, Please provide more details. Is there any error message when you try to upload new images? If yes, what does it say? Did you increasing limits on your server? Did you try disabling your plugins? Did you check if the same thing happens with anoth…
    in upload image Comment by Phil March 2025
  • Hi, Please use the following CSS code: .single-product .woocommerce-variation-add-to-cart{  flex-wrap: wrap; } See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ You may also …
    in Single Product Page Layout Issue with Variable Products Comment by Phil March 2025
  • Hi, Edit these elements and change their width to a custom value. https://forum.muffingroup.com/betheme/uploads/677/5NPY7ZA732H5.png My example shows wraps, but it works for elements too. Best regards
    in Theme Support Comment by Phil March 2025
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Filters Comment by Phil March 2025
  • Hello, See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
    in sticky header Comment by Phil March 2025
  • Hi, The culprit is the cache on your website. You should purge all cache, and recheck your changes. Best regards
    in Back-end Edit not changing with the Front-end edits Comment by Phil March 2025
  • Thanks for the clarification. I was not aware of that. Masonry style in the gallery calculates image position with JS. I tried to replicate this issue in my environment, but without success. There is a possibility that one of your plugins messes wit…
    in Bug after updating theme? Comment by Phil March 2025
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