Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 7,814
- Last Active
- Roles
- Moderator
Comments
-
1) You use Polylang, which we do not support. However, I found the following option, and it works: https://forum.muffingroup.com/betheme/uploads/373/8Z0TJDAPNGH2.png 2) Try the following CSS code: .rtl .wpcf7 input{ direction: rtl; } Put it in Beth…
-
I received your message, but it does not contain FTP credentials. Please send another message with complete data. Thanks
-
Hi, Did you set the main blog page in Settings -> Reading? https://forum.muffingroup.com/betheme/uploads/366/K0H09VRK8MNG.png Best regards
-
When I access your FTP, I have this: https://forum.muffingroup.com/betheme/uploads/833/6F3MQUNYBGTB.png When I enter htdocs catalog, it contains only the index.php file, and when I go back the structure changes to this: https://forum.muffingroup.com…
-
@jennifertt1007, I received another private message from you. Thanks, but I do not need it right now, as the WP dashboard works correctly. What is not working as expected is the FTP. Please read my last message from this discussion and refer to the …
-
Sorry for the longer time of response. Please check it out now. I changed Item padding into the Image margin in the Image Gallery element: https://forum.muffingroup.com/betheme/uploads/606/D0U9FU3SOYEZ.png Best regards
-
https://forum.muffingroup.com/betheme/discussion/comment/266183#Comment_266183 I see that you created a separate discussion, but you still have not sent WP dashboard and FTP access, as I asked there. With access, we can check what is happening and l…
-
Hi, You must import the whole demo through Bethem -> Pre-built websites. To avoid losing the content from your current website, you must skip the database reset. I suggest checking how it works on a staging domain: https://support.muffingroup.com…
-
Your server has a low memeory limit: https://forum.muffingroup.com/betheme/uploads/023/JYR4N6JIJXOA.png Please get in touch with your hosting provider to increase it, and check if the problem persists. Thanks
-
I contacted the dev team about this, and they informed me that they forgot to include this change in the last update. I have changed the limits on your website and ensured that it will be included in the next update. Sorry for the inconvenience. Be…
-
Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
-
1) Sorry, my bad. On that page the image is taken from Page Options -> Subheader: https://forum.muffingroup.com/betheme/uploads/044/L5HC4SJ9D57V.png 2) For the SVG logo, you should also use the SVG logo width option: https://forum.muffingroup.com…
-
1) If you want to introduce some of your own dynamic data, you can use ACF for that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/advanced-custom-fields-in-action-with-bebuilder/ Note that you can use only simple…
-
Thanks, I received new credentials, and they work. However, I do not see any critical error in your website despite you have Betheme up-to-date. Are there any steps to reproduce this issue? Best regards
-
It seems that your server blocks using this external link. You should contact your hosting provider to know why such behavior is present. Best regards
-
You used Our team element in which such construction is not possible. However, you can recreate this layout with Image, Icon Box, and Divider elements in a wrap: https://forum.muffingroup.com/betheme/uploads/527/16BAT4A546H9.png Best regards
-
Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hi, You must do as described in the following video tutorial: https://support.muffingroup.com/video-tutorials/open-popup-on-link-click/ Best regards
-
Hi, Please do not create duplicate discussions. https://forum.muffingroup.com/betheme/discussion/77631/text-css-and-site-information-not-appearing#latest Thanks
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required in…
-
Hi, Please check the first part about cache of the following article: https://support.muffingroup.com/faq/troubleshoot-guide/ Best regards
-
Hi, I am glad to see that the issue is gone. Please let me know if I can help with anything else. Best regards
-
As the field name says, you should use your Envato username in our license key manager. It means you should use the same username you purchased Betheme with on Envato. If you changed your username in the meantime, you should use the one you used whi…
-
Hi, You must create a second menu with a submenus for mobile display and assign it to the mobile header template. For more configuration options, I suggest using the Sidebar menu builder: https://support.muffingroup.com/video-tutorials/sidebar-menu-…
-
Hi, There is no such dynamic data. If you would like to see it in the future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
-
Try this one: .google-map-wrapper .google-map-contact-wrapper{ border-radius: 20px; } Best regards
-
With a header from theme options to place them where you pointed do as described in the article and assign appropiate social media link. Search can be activated in Betheme -> Theme options -> Search -> Form. https://forum.muffingroup.com/be…
-
Hi, You can change the width of the element to custom and set the value you need: https://forum.muffingroup.com/betheme/uploads/867/5LNRKG8OLXMM.png Best regards