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Phil

Phil

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Phil
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  • Hi, You can create a custom template for your posts. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-templates-a-step-by-step-guide/ Best regards
    in Blog Page Header Comment by Phil January 8
  • Hi, 1) Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. 2) Sorry, but our policy states that we do not support third-party plugins o…
    in Mega Menu loading delay & Custom JS not working after update Comment by Phil January 8
  • Why do not you set the first button to close the popup? https://forum.muffingroup.com/betheme/uploads/532/QELDUT57339P.png Best regards
    in Popup sometimes shows many time Comment by Phil January 8
  • Hi, Please go to Betheme -> System status, and check if your server meets the theme requirements. Thanks
    in Can't save custom CSS or JS in the Theme Options Comment by Phil January 8
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Blog Sidebar Menu Comment by Phil January 8
  • Thanks for the explanation. I will pass it on, and we will check it out. Best regards
    in Compatiblity Betheme with Flyingpress Comment by Phil January 8
  • Hi, Images must have different dimensions for the masonry style to be visible. Best regards
    in Create masonry gallery images same size Comment by Phil January 8
  • Hi, 1) There is no option to set only one product there. 2) Every product has a unique ID that is automatically generated when the product is created: https://forum.muffingroup.com/betheme/uploads/136/GNMWQQTG2CWJ.png You do not set it anywhere as i…
    in Hero section product size and product ID ordering? Comment by Phil January 8
  • Hi, You can edit the mega menus used there and replace products with the shop categories element. Best regards
    in Showing subcategories in Mega Menu instead of products? Comment by Phil January 8
  • Hi, You can use the menu element: https://forum.muffingroup.com/betheme/uploads/767/QJ939SZW1Y6U.png https://forum.muffingroup.com/betheme/uploads/900/Z2MUBUUZ07OA.png Best regards
    in How to create this table of contents / custom menu on page Comment by Phil January 8
  • Did you purge the cache? Best regards
    in Logo not showing Comment by Phil January 8
  • No worries, I am glad I could help. Best regards
    in Menu needs to be centered Comment by Phil January 8
  • Hi, Try the following CSS code instead: .page-id-259 #Top_bar, .page-id-259 #Top_bar #menu{  background: transparent; } Best regards
    in Remove the background in the menu Comment by Phil January 8
  • It is a top content padding. You can disable it in Betheme -> Theme options -> Global -> Advanced: https://forum.muffingroup.com/betheme/uploads/363/3I4PGXKRDQSF.png Best regards
    in Issues with aligment when zoomed out it aligned left Comment by Phil January 8
  • You used a different menu element. Please use the Sidemenu menu element: https://forum.muffingroup.com/betheme/uploads/198/9GZ3IOM7AOOJ.png https://forum.muffingroup.com/betheme/uploads/833/GWET5XE1JMHR.png Regarding the mega menu, it does not work …
    in Mobile Menu Design Comment by Phil January 8
  • Hi, We cannot recommend any plugins other than the ones we support. You can find the list on this page: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Thanks
    in Pay wall plugin Comment by Phil January 8
  • Unfortunately, it is a technical limitation, so it cannot be done. Best regards
    in Query loop slider not loading correctly Comment by Phil January 8
  • When you use local style in the section, then it will overwrite the global style. So when you use global styles, you must ensure that no values are placed in the section/wrap/element. Best regards
    in Global Style will not change Opacity Comment by Phil January 7
  • Hi, It is a scam; we only sell Betheme on ThemeForest, and if it were to change, we would make an appropriate announcement in all media we use. Unfortunately, it is almost impossible to fight against all such fraud, as it is hard to track the respon…
    in Betheme for $4.99? Comment by Phil January 7
  • In the WPML String Translations, you had these links set: https://forum.muffingroup.com/betheme/uploads/442/1UXUFSJ2C6FD.png https://forum.muffingroup.com/betheme/uploads/731/VGGOP2H3Y1BB.png That is why the logo did not load correctly. I have corre…
    in Logo not showing Comment by Phil January 7
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this forum d…
    in Mobile Menu Design Comment by Phil January 7
  • This error occurs because your server is missing the PHP XML/DOM extension. The DOMXPath class is a built-in part of PHP, but on many Linux distributions (especially Ubuntu or CentOS), it is not installed by default or has been disabled. WordPress a…
    in Betheme 28.2.1 caused critical error on website Comment by Phil January 7
  • Please see the following screen recording: https://forum.muffingroup.com/betheme/uploads/786/4C5IZH6ATQVN.zip Should I do anything else to notice this issue? Please check if the problem persists when you disable browser extensions or in incognito mo…
    in Popup sometimes shows many time Comment by Phil January 7
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so if you face any problem, you would have to contact the plugin author, as we will not be able to help. Also, we…
    in Compatiblity Betheme with Flyingpress Comment by Phil January 7
  • No worries, I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Safari Number not visible bug Comment by Phil January 7
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Also please always attach a link to your website so we can check it out. If …
    in Menu/logo problems on mobile Comment by Phil January 7
  • Hi, Add some top padding to the first section. https://forum.muffingroup.com/betheme/uploads/312/2AQE07TNV99G.png Best regards
    in i have issue my home page Comment by Phil January 7
  • Hi, Please explain in more detail what your problem is. Thanks
    in Checkout Blocks Comment by Phil January 7
  • Hi, Please fill width and height values (you can put 100%), and check it then. https://forum.muffingroup.com/betheme/uploads/969/GQG2CHRO8T3B.png Best regards
    in Video Position bug Comment by Phil January 7
  • Unfortunately, it is not automatic. But it can be done in a few clicks. For some time, we have been working on the improvements in the SEO area, but it is not so easy. Best regards
    in Yoast SEO Comment by Phil January 7
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