Comments

• You can, but such modifications are out of the scope of support, and you would have to contact your web developer regarding this. Best regards

  in Changes Comment by Phil September 15
• Hi, The option from your second screenshot to hide the Subheader does not work for you? Please attach a link to the page you refer to. Thanks

  in Subheader in a single page Comment by Phil September 15
• Yes, you should use the contact form provided in the link in my first message. It is connected directly to our email mailbox. Thanks

  in Live Search Not Working (even though it's enabled) Comment by Phil September 15
• Hi, I have enabled the following option: https://forum.muffingroup.com/betheme/uploads/554/NL8T0WALG09T.png Please check it out now. Best regards

  in Pre-built website is installed broken on my URL Comment by Phil September 15
• Hi, Go to WooCommerce -> Settings -> Site visibility, and check if it is set to Live: https://forum.muffingroup.com/betheme/uploads/747/A1AK7XPBL0N5.png Best regards

  in Shop page content disappears for non-logged in users - only header/footer visible Comment by Phil September 15
• Hi, I do not want to misunderstand you. Please attach screenshots showing what you refer to. Best regards

  in Problem with the header on the Creative 4 website Comment by Phil September 15
• Hi, No, we do not have such a feature in Betheme, and there is no workaround for that. Best regards

  in Slider with preview images Comment by Phil September 15
• Hi, Please download a fresh copy of the Betheme package from ThemeForest and reinstall it on your website. When you do that, check if the problem persists. Best regards

  in Font Awesome icon doesn't work on my mobile site and admin page Comment by Phil September 15
• Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…

  in Displaying Images from ACF Custom Taxonomies Comment by Phil September 15
• Hi, To which part do you refer to? The place I checked on your website displays correctly for me: https://forum.muffingroup.com/betheme/uploads/465/998FXDJPM9XQ.png Best regards

  in Toggle content does not respect line breaks Comment by Phil September 15
• Hi, 1) On the Paintstore demo, testimonials were done with Query Loop: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf The standard testimonials slider does not have the option to show more at once. 2) You can…

  in 3 testimonials in one row? Comment by Phil September 15
• Hi, Please do a test and check if the same thing happens when you activate WooCommerce with another theme active (e.g. Twenty Twenty-Five). When you do that, let me know about the results. Best regards

  in Every time I try and activate WooCommerce, WordPress and my entire site crashes. Comment by Phil September 15
• Hi, Did you disable the sticky header? I do not see it when I scroll down on your website: https://forum.muffingroup.com/betheme/uploads/751/7OF5FNAP55VR.png Best regards

  in Action Button Background Width Comment by Phil September 15
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in Ipad and laptop interfaces for randomised portfolio not working Comment by Phil September 15
• Hi, The header height is related to your logo height, and the higher the logo is, the lower the submenu is. Please use the following CSS code: #Top_bar:not(.is-sticky) .menu li ul{  top: 70%!important; } Please put it in Betheme -> Theme options …

  in Padding menu since last update Comment by Phil September 15
• Hi, This is a header layout from theme options, which is why there is no template. 1) The menu items are made as in every demo through Appearance -> Menus: https://support.muffingroup.com/documentation/menus/ 2) Go to Betheme -> Theme options …

  in How to enable Slider Rev in the header & work with the side menu? Comment by Phil September 15
• Hi, Please try the following CSS code: .column_livesearch .mfn-live-search-wrapper input[type="text"]:focus{  background-color: #fff!important; } Best regards

  in Live Search Focus Color Comment by Phil September 15
• Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. Thanks

  in Page Editing in Version 28.1.8 Extremely Slow Comment by Phil September 15
• Hi, This fix was not released yet. However, it will be done in the upcoming one. Best regards

  in Question about: Links do not have a discernible name ( from Page speed test ) Comment by Phil September 15
• Hi, https://forum.muffingroup.com/betheme/discussion/comment/272834#Comment_272834 Sorry, but I do not understand this question. Please explain that in more detail. https://forum.muffingroup.com/betheme/discussion/comment/272836#Comment_272836 When …

  in why are options unabled? Comment by Phil September 15
• I have passed it on to the dev team and we will take a look at this. Best regards

  in BeBuilder can't be enabled for custom post types Comment by Phil September 15
• Hi, 1) You can change the text in Betheme -> Theme options -> Shop -> General: https://forum.muffingroup.com/betheme/uploads/824/N20W22PVK9B7.png But there is no option to change the badge shape. 2) It is controlled by WooCommerce and the o…

  in Changes Comment by Phil September 15
• There was some hidden section in your header that contained a link to this file. I have removed this section and the problem is gone. Best regards

  in Unknown jpg file loading from muffingroup dev server causes slow loading of webpage Comment by Phil September 5
• Sorry for the confusion. What you can do is to change the image ratio to fit the image ratio and show it whole in Appearance -> Customize -> WooCommerce -> Product Images: https://forum.muffingroup.com/betheme/uploads/845/K7MQ5PWKCS22.png B…

  in Line Breaks not showing Comment by Phil September 5
• Hi, I can see that the alt text is present in the website source: https://forum.muffingroup.com/betheme/uploads/018/TX2D3YWSQSG3.png Please elaborate on your problem. Thanks

  in Change Alt title for team picture Comment by Phil September 5
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in Question about sugestion: ARIA roles must have valid values Comment by Phil September 5
• Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…

  in Can you sort shop filters? Comment by Phil September 5
• With many customizations, we highly recommend using the Header Builder, so you can create any header you want: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mobile-header…

  in Header height on mobile - settings and is logo padding possible Comment by Phil September 5
• Please explain your issue in more detail. Attach screenshots showing your problem and explain the situation when and where it happens/happening. Thanks

  in problem with the way the product content is displayed Comment by Phil September 5
• Please attach a screenshot showing what you refer to. There could be some misunderstanding. Best regards

  in Line Breaks not showing Comment by Phil September 5
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