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Phil

Phil

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Phil
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  • As always, I am happy I could help. Let me know if you need anything else. Best regards
    in Phone number visible in admin but not on live site Comment by Phil January 7
  • Hi, Please put it in the scroll class in the Advanced -> Custom tab: https://forum.muffingroup.com/betheme/uploads/754/AOL9RXUFKDDD.png Thanks
    in Smooth Scroll Comment by Phil January 7
  • I am glad I could help. Best regards
    in Accept All button for cookies does not work on iPhone Comment by Phil January 7
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Logo not showing Comment by Phil January 7
  • Hi, The color is not changing because this icon is an image: https://forum.muffingroup.com/betheme/uploads/530/3JVVOY833XIA.png You would have to remove it, and choose a regular icon, or upload an image with the desired color. Best regards
    in Change cart and account icon colour. Comment by Phil January 7
  • I received your private message, but you did not attach a link to your website and FTP host address. Please send another message with complete data. Thanks
    in WPML with BeBuilder Templates and CPTs Comment by Phil January 7
  • You used the wrong shortcode. I placed a correct one, and it displays: https://forum.muffingroup.com/betheme/uploads/141/79K9NS8K6I71.png Best regards
    in Menu needs to be centered Comment by Phil January 7
  • Hi, What happens when you empty this field here?: https://forum.muffingroup.com/betheme/uploads/508/O8E3H3UYVXFT.png Best regards
    in Global Style will not change Opacity Comment by Phil January 7
  • Can you tell me how exactly you want to change it, please? A custom CSS code might be required for that. Best regards
    in Side Cart Comment by Phil January 7
  • Hi, Does it display a couple of times in a row, after page refresh or in a different situation? How can I replicate that, as I did not notice it on your website. Please also tell me what browser you use. Thanks
    in Popup sometimes shows many time Comment by Phil January 6
  • If you make any changes to the content, then indeed you will have to use Builder -> SEO option again. Best regards
    in Yoast SEO Comment by Phil January 6
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help please send us the WordPress dashboard and FTP access private…
    in Bebuilder Templates problem Comment by Phil January 6
  • Hi, It does not work because it is covered by the area of the red chat button/icon: https://forum.muffingroup.com/betheme/uploads/912/6P0F063FM0QA.png Please contact the author of this plugin/script regarding that. Best regards
    in Accept All button for cookies does not work on iPhone Comment by Phil January 6
  • Hi, Did you try to re-select the logo in the theme options? Do you use any plugins for images? Best regards
    in Logo not showing Comment by Phil January 6
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to this…
    in Menu needs to be centered Comment by Phil January 5
  • Hi, There is a conditional logic assigned to that element. Please show what condition you assigned to it. Thanks
    in Phone number visible in admin but not on live site Comment by Phil January 5
  • Hi, As the description of this option says, it converts JPG and PNG images only on upload: https://forum.muffingroup.com/betheme/uploads/309/BKV8SKPXU9H4.png If you already have images in the media library, it will not convert them, so you would hav…
    in Images Optimization Comment by Phil January 5
  • Hi, Recommended values for max execution time is 180s, and for max input vars it is 5000. Anyway, if the website is not too big, the values you currently have should be enough. By the way, you can always check if your server meets the theme requirem…
    in Server Resources - will these resources be enough for betheme? Comment by Phil January 5
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in WPML with BeBuilder Templates and CPTs Comment by Phil January 5
  • Hi, Please see the following video tutorials: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ https://support.muffingroup.com/video-tutorials/order-on-mobile/ Best regards
    in making changes on mobile without changing desktop Comment by Phil January 5
  • Hi, Please explain the steps you proceed in more detail. It would help if you attached screenshots showing each step. Thanks
    in Bebuilder Templates problem Comment by Phil January 5
  • Use the following CSS code: .single-product .entry-summary .product_meta{  display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in how to remove sku, category and share button Comment by Phil January 5
  • Mega menus do not display on mobile. You should prepare an appropriate menu for mobile display and assign it to the menu burger element. If you want to build a custom sidebar menu, you should use a sidebar menu template. https://support.muffingroup.…
    in Side Cart Comment by Phil January 5
  • Hi, If you did not prepare any backup of your website by yourself, then you should contact your hosting provider regarding this instead. Best regards
    in Accidentally overwritten website with pre-built site – recovery options Comment by Phil January 5
  • It is better to create a new thread for different questions, but as you already asked, I will answer you here. Please put the shortcode in the Plain Text element instead, and enable shortcode parsing for it. https://forum.muffingroup.com/betheme/upl…
    in Menu needs to be centered Comment by Phil January 5
  • Hi, Did you use the Builder -> SEO option in BeBuilder? https://support.muffingroup.com/faq/builder-seo/ Best regards
    in Yoast SEO Comment by Phil January 5
  • Hi, Did you use alignment options available in the Style tab of the image element? https://forum.muffingroup.com/betheme/uploads/149/8TLA9CGYRDKN.png I also suggest trying out the Stretch option so the image will extend to entire available space. ht…
    in Issues with aligment when zoomed out it aligned left Comment by Phil January 5
  • Hi, Happy New Year to you, too! 1) Please go to Betheme -> Theme options -> Global -> Advanced, and set to hide the top content padding: https://forum.muffingroup.com/betheme/uploads/319/A8503GMKORA8.png 2) Button styles can be adjusted in …
    in change the color of the gray button? Comment by Phil January 5
  • Hi, If you use the Hide content option, then there will be no duplicated content, and you will not have to worry about that. Also, with this option google index will not scrape that, as the generated content is not present on the live site but only …
    in AI SEO Comment by Phil January 3
  • Hey, This could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#lates…
    in Pre-built Sections and pages not importing Comment by Phil January 3
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