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Phil

Phil

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Phil
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  • Are you sure that you disabled a plugin that adds this part?: https://forum.muffingroup.com/betheme/uploads/382/IF1FH2K9W3AC.png It looks like its loading causes this problem. Best regards
  • You can add margins to the section, so you can try it as a workaround. https://forum.muffingroup.com/betheme/uploads/145/5QWCT07QVMX4.png Best regards
  • Hi, Please go to Betheme -> Theme options -> Responsive -> Header, and set the Layout you need: https://forum.muffingroup.com/betheme/uploads/312/YNV5Y65FTDQ2.png Best regards
  • Sorry, your first screenshot confused me. Please open page options, and change Slider Revolution to --Select--. https://forum.muffingroup.com/betheme/uploads/385/HWH4E13OUOZO.png Best regards
  • Try the following CSS code: .single-product #tab-description{  padding: 10px 0; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • On which domain do you have this problem? I checked both and on both BeBuilder loads correctly: https://forum.muffingroup.com/betheme/uploads/502/XTAGWR1VE5HV.png https://forum.muffingroup.com/betheme/uploads/797/H8TS1334I262.png Should I check some…
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Hi, Please do a test and activate some other theme like Twenty Twenty-Four, and check if the same thing happens. When you do that, let me know about the results. Best regards
  • I am happy to see that you managed to solve that. Feel free to ask if you have any other questions or problems. Best regards
  • I am glad I could help. If you have any other questions or problems, feel free to ask. Best regards
  • Hi, Please ensure that you do not have WP editor disabled in Betheme -> Theme options -> Global -> Advanced: https://forum.muffingroup.com/betheme/uploads/467/EH24KXZ3PHUU.png Best regards
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hi, You must edit the shop template. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
  • Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
  • Hi, Right-click on this element and click to delete this element. Best regards
  • Hi, Please see the following link to ensure you set up your sidebar properly: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ Also, go to Appearance -> Customize -> WooCommerce -> Product catalog, and ensure yo…
  • So you want to have boxed layout but with some exceptions, and some sections should have background extended to the whole width, right? If yes, there is no option to do that, and if you choose boxed layout all sections must be boxed. Best regards
  • Please also try the Flexbox Container settings in Betheme -> Theme options -> Responsive -> General: https://forum.muffingroup.com/betheme/uploads/361/RR1W62QWHJSX.png Best regards
  • You can create a Query Loop, and set included categories to current: https://forum.muffingroup.com/betheme/uploads/924/3JZ56F8LQCH5.png https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
  • On your website, the current limit is set to 300, and in the update, we will increase it to 400. Best regards
  • It is mentioned around ~4:20 in the video. You must edit your header template, and in the Menu Burger element, choose the Sidebar menu template to display: https://forum.muffingroup.com/betheme/uploads/015/FZHMFTGXJ4D9.png Best regards
  • The update is already available. 🙂 Best regards
  • Hi, Go to Betheme -> Theme options -> Header & Subheader -> Header, and set the image in the Tob bar background: https://forum.muffingroup.com/betheme/uploads/122/NE01GE6WTU9L.png Best regards
  • Templates in Betheme do not support custom post types. You can create only templates available on the list: https://forum.muffingroup.com/betheme/uploads/602/L12MPLDLGZJL.png Best regards
  • Hi, You can use the Responsive visibility option to hide the gallery on mobile and replace it with the slider. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ https://support.muffingroup.com/video-tutorials/how-to-cr…
  • Hi, 1) By pre-built templates, you mean pre-built sections, and by media query, the Query Loop, right? Please see the following video tutorials about Query Loops: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-W…
  • Where do you have this part from the screenshot? I could not find and compare it to the link you sent. https://forum.muffingroup.com/betheme/uploads/637/1OLJ4RF4MIBQ.png Thanks
  • Always happy to help. In case I will forget to get back to you, we will surely mention this fix in our changelog: https://support.muffingroup.com/changelog/ Best regards
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