Phil
Phil
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- Phil
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There is no option to convert from BeBuilder to Elementor because they are two different builders. Anyway please check the screen recording I uploaded to your media library: https://forum.muffingroup.com/betheme/uploads/665/WSM6CWJJI6IV.png Please w…
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Hi, Please use the following CSS code: .section.has-video .section_video .mask{ display: none; } Please put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Please check if the settings for URLs are correct, as described in the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Moreover purge the cache (we recommend keeping all cache such as …
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Hi, Please activate some other theme like Twenty Twenty-Five for a test, and let me know about the results. Best regards
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I am happy to see that the problem with the header has been resolved with our team through the contact form. Can you provide more details about your problem with the slider, please? Thanks
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Changing the page template will be better, but it is up to you. Best regards
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Hi, If you imported the demo and used an option to reset the database and did not skip that step, then you must revert a backup and install pre-built website again but this time skipping it. https://forum.muffingroup.com/betheme/uploads/815/JY6XC2IO…
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The wrap in your global section has this color. Open this wrap setting to remove it: https://forum.muffingroup.com/betheme/uploads/678/0OE0G85U9MDP.png Best regards
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You mean you want dots to overlay the images in the slider, right? A simple slider does not have such an option, and it is possible only in the Query Loop. https://forum.muffingroup.com/betheme/uploads/832/F35T8HTAHZXD.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, The background there is set as a wrap background overlay: https://forum.muffingroup.com/betheme/uploads/615/JRSBUCYHBW5S.png Edit this wrap, go to Advanced -> Background overlay, and remove it from there: https://forum.muffingroup.com/betheme…
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Do you have the newest version of Betheme installed? If not, please update it, if yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#c…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hello, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-one-page/ Best regards
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Hi, Please open the page options and set the template to Blank Page: https://forum.muffingroup.com/betheme/uploads/662/HLR96KDRTARG.png Best regards
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Hi, To achieve that, you should use the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hi, First of all, you have installed an ancient version of Betheme. Please update it to the newest version. If the problem remains, disable all of your plugins and check if they work properly without them. I suggest taking a look at the following ar…
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Hi, This filter and its functionality come from WooCommerce, and the theme does not have an influence on that. Betheme Custom Variation Swatches only change the appearance of product attributes but do not interfere with its filters. Regarding your q…
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Hi, You must add an icon to your footer with #Wrapper ID in the link field: https://forum.muffingroup.com/betheme/uploads/877/ELCKZKSMBFVJ.png For the smooth scroll, add scroll class to this element: https://forum.muffingroup.com/betheme/uploads/909…
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Hi, Please go to Betheme -> Theme options -> Colors -> Content, and change the Theme color: https://forum.muffingroup.com/betheme/uploads/696/8YXJW3C87UJ9.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
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Yes, that is correct. Best regards
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Please attach a link to that page. Thanks
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, In Betheme we do not have a Dark mode option for the live site. Are you using any plugin for that? If yes, please tell me the name of it. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…