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Phil

Phil

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Phil
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  • Please let me know if this happens again, and try to memorize the steps you took. Thanks
  • This message has always appeared like that, but after a brief time it redirects to the correct page with icons list. If this icon package works properly, but yours do not, it means that there is a problem with your icons, and you should check tips f…
    in Icons add Comment by Phil January 2025
  • Hi, I do not see it on your website. https://forum.muffingroup.com/betheme/uploads/583/QENCCBUMANDR.png Did you disable this payment method? Best regards
  • Hi, Sorry, but you attached a screenshot showing an image in mobile version, and attached links to our demos, but not to your website. Can you explain that in more detail, and attach a link to to your website, please? Thanks
  • Hi, I can see that you have an active minifying plugin. Please disable it because we must check your website with it disabled. Thanks
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • You can use a heading element with {content} dynamic data and use a line clamp to limit the amount of content to display. https://forum.muffingroup.com/betheme/uploads/698/ULLF0J1PY0BZ.png https://forum.muffingroup.com/betheme/uploads/177/ZOZJ70QK63…
  • But from the first screenshot, I can see that the icons were imported correctly. Am I right? The red message always appears, but later, it reloads to the imported list of icons. Best regards
    in Icons add Comment by Phil January 2025
  • It is understandable. However, this is a problem with the WP Editor in that it does not have responsive editing. I would like to help you with that with a custom CSS code, but this part of your post does not have any unique class or ID, so writing a…
  • No, there is no option for that. Best regards
  • Hi, This is how the Builder -> SEO option works. As described in the article I sent you in the previous topic (https://support.muffingroup.com/faq/builder-seo/), you must use the Hide The Content option. Best regards
    in SEO Comment by Phil January 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/40x-error-on-bebuilder-update/ Best regards
    in 403 Error Comment by Phil January 2025
  • Hi, Can you explain greater what you want to achieve? I do not want to misunderstand you. Thanks
  • Sorry, but I do not understand your question. Can you explain it further, please? Thanks
  • I can see that it worked but it also changed your desktop view. Use the following code instead: @media only screen and (max-width: 767px){ .single-product .mfn-woocommerce-tabs{  flex-wrap: wrap; } } Best regards
  • Hi, It is not a Betheme related question. This is a server configuration, and you must contact your hosting provider regarding this. Best regards
  • You can change it in the Style tab: https://forum.muffingroup.com/betheme/uploads/670/SUUIBEPJ2BTS.png Best regards
  • Hi, Can you please attach a reference website link? I want to take a closer look at this. Thanks
  • Neither basic WooCommerce nor Betheme has a feature to add additional product tabs. As you mentioned, custom code must be used, or an external plugin must be installed. However, we do not provide help with file customization, and we cannot recommend…
  • I can see that you already have a button in your header. If you need additional one, you must use the Header Builder. See the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
  • Even changes in Elementor are not visible for non-logged users. https://forum.muffingroup.com/betheme/uploads/076/YE6S9D9DGNYA.png https://forum.muffingroup.com/betheme/uploads/351/1BCEKTS9MIMO.png https://forum.muffingroup.com/betheme/uploads/938/F…
  • I understand but it is impossible for us to test and support all available plugins. If you have problems with a plugin outside the list of supported ones, you should contact the plugin author. Best regards
  • It is due to one of your custom CSS codes. For a test, I removed your custom CSS from the website source, and the display is correct: https://forum.muffingroup.com/betheme/uploads/143/S4N6HYP678ML.png Please go to Betheme -> Theme options -> C…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hi, I have passed it to the dev team, and we will correct it in the upcoming updates. For now, please use the following CSS code: .single-product .mfn-woocommerce-tabs{  flex-wrap: wrap; } Put it in Betheme -> Theme options -> Custom CSS &…
  • If it is a JS code, you can build a custom template for the Thank you page and put this code into HTML element. https://support.muffingroup.com/video-tutorials/cart-checkout-thank-you-page-builder/ But if it is a PHP code, then you must do as descri…
  • Hi, We do not have such a feature. However I have passed it to the dev team, and we will add it in the upcoming updates. Best regards
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can …
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