Phil
Phil
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- Phil
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Hi, You must create a sidebar for the shop page with the shop categories widget inside it. See the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ Add to cart button on the shop page can be hidden in Bet…
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Hi, BeBuilder and Elementor are different builders, so if you want to use another, you must start from scratch. Best regards
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Hi, I am happy to see that you handled it. Is there anything else I can help you with? Best regards
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Hi, You must have Subheader active in Theme options -> Header & Subheader -> Subheader. Ensure that these checkboxes are not selected: https://forum.muffingroup.com/betheme/uploads/504/WCLYREXSTW8S.png Also, open Page Options and ensure th…
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Hi, Please note that our support works from Mon-Fri, so we could not answer you during the weekend. Regarding refund contact us using the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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I have removed the messages with your website links for you. Best regards
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Sorry, but I do not understand, and the image you attached does not work. Please explain it greater, and resend the image. Thanks
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Hi, You can use it on another domain unless you deregister your license from the previous domain first, and do not use Betheme on both domains. Best regards
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Hi, I checked that, and on Desktop it also seems to not load this font correctly: https://forum.muffingroup.com/betheme/uploads/035/BA85TFJOJDLG.png Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover,…
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I'm sorry, but I could not answer you because of the weekend. I just received your private message, but you attached the WP dashboard only without FTP access, so we could not properly check this issue. If you want us to check that, send another mess…
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There is still some plugin that prevents header from theme options from displaying. I have switched to draft header and footer templates: https://forum.muffingroup.com/betheme/uploads/274/0RQR4YXFO8Y6.png And disabled all plugins except Contact Form…
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Hi, See the following article: https://www.sliderrevolution.com/manual/setting-slide-transition-animations/ Best regards
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It seems that this message does not appear on the Under Construction page. I have passed it to the dev team, and we will check what might be the reason. Best regards
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Sorry, I forgot that Elementor Header and Footer Builders work in pairs. That means if you create one of these templates, both the header and footer will be removed from the theme. So, to have a header from theme options, you must ensure that you do…
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So everything is fine now? Is there anything else I can help you with? Best regards
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1) Try the following CSS code: .home #Top_bar:not(.is-sticky) .menu { display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) Please see the following article: https://www.sliderrevolution.com/faq/build-a-hamb…
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Please edit the Hotspot element and add a scroll class to it: https://forum.muffingroup.com/betheme/uploads/263/XQPR9GN0KKB4.png Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I received your new message with credentials, and they work, but this user does not have admin rights. To check this, you must change user privileges to admin. Thanks
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Hi, Sorry, but I do not understand. Please explain that in more detail. BTW please note that link to page editing is not useful for me because I must have WP dashboard credentials to open it. Best regards
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There is a problem with "gzdecode" function on your server. https://forum.muffingroup.com/betheme/uploads/790/QUS1Q6EO8Z3M.png You must contact your hosting provider to resolve that. Best regards
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Hi, The theme does not have the influence of links, slugs, and redirections. It is controlled by WP or plugins. https://blog.hubspot.com/website/what-is-wordpress-slug Best regards
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I see it correctly only when I am logged into the WP dashboard. It means that some cache and your server configuration is the root cause. You must contact your server administrator regarding this. Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Do the regular live pages load correctly? Please check if Permalinks in WP settin…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, 1) This is how TinyMCE works, and we do not have any influence on that. You can change it to CodeMirror, but it displays raw code. See the following video tutorial: https://support.muffingroup.com/video-tutorials/visual-vs-code-column-text-edito…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, The mega menu will display directly below the menu element. In this case, you must add some bottom padding to the menu items: https://forum.muffingroup.com/betheme/uploads/347/1AKC1SU0D6K9.png Best regards
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I do not get the part "via another website", anyhow the other way would be writing a custom CSS code. https://support.muffingroup.com/how-to/how-to-customize-css-based-on-screen-size/ Best regards