Phil
Phil
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- Phil
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Comments
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Hi, I am sorry, but I do not know what you are talking about. Please explain that greater. Thanks
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Please go to WooCommerce -> Settings -> Products, disable the AJAX option, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/287/Z2W13BJ0L9G1.png Best regards
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I was able to reproduce that on the Browserstack. Anyway, some cache must be active which is the root cause. Look, I have activated another theme for a test: https://forum.muffingroup.com/betheme/uploads/225/OXY8AU4FZ6IU.png But the website remained…
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Hi, Please go to Betheme -> Theme options -> Responsive -> General, and disable Responsive option: https://forum.muffingroup.com/betheme/uploads/745/K4BF5HSO3GKH.png Best regards
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Hi, You are in the right place to contact support. Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, pleas…
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Can you attach a direct link to that page, please? Thanks
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Hi, Unfortunately, we do not have such a feature. If you would like to see it in future updates, please let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ Best regards
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With the other theme, edit the page with the WP editor, and put the CF7 shortcode into the shortcode widget. Thanks
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Hi, For such customizations, I suggest using the Header Builder, as achieving header styles from theme options is not possible. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Hi, If your theme version is below 20.0, you must manually update it by installing the newest package. No content will be lost because all information is stored in the database. However, it is always recommended to create cyclical backups of the web…
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We have corrected it on your website, and this fix will also be included in the upcoming update. Best regards
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Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ Best regards
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Hi, You can change that in Betheme -> Theme options -> Colors -> Menu: https://forum.muffingroup.com/betheme/uploads/779/8D2GTN0I3A5R.png Best regards
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Hi, To achieve that, you must use the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help please send us the WordPress dashboard and FTP access privately thr…
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Hi, Yes, it should work fine on server with such limits. Best regards
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Try the following CSS code: .blog-teaser .post img{ width: 100%!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi, If your theme version is below 20.0, you must manually update it by installing the newest package. No content will be lost because all information is stored in the database. However, it is always recommended to create cyclical backups of the web…
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Hi, The border radius is there, but it is hidden below the caption: https://forum.muffingroup.com/betheme/uploads/428/GVSHBVT98XYB.png Best regards
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Hi, Can you please attach a screenshot showing your problem? Did you ensure that you purged all cache? You might have a cache plugin or some server cache. Best regards
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I have updated WPBakery on your website. Please check it out. Best regards
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I have checked that, and consulted with the dev team, and was informed that it will not work unfortunately. Betheme ACF support is limited to Post Types such as Post, Portfolio, Page, etc., but will not for Options Page. Best regard
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Yes, I reactivated the plugins to leave the website as I encountered it. I disabled all plugins but the ones listed here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Best regards
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Hi, You can change it in Betheme -> Theme options -> Translate -> Blog & Portfolio: https://forum.muffingroup.com/betheme/uploads/823/X19SKUDAU5Q7.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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We have received your private message, and we are checking that now. Best regards
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Hi, There are three options available to display Wishlist button: https://forum.muffingroup.com/betheme/uploads/417/0HAICUC25TH4.png But there is no option to modify these locations. Currently the icon on your website is moved because of the custom …