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Phil

Phil

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Phil
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  • You can export that one page with the Export/Import feature: https://support.muffingroup.com/how-to/how-to-import-export-muffin-builder-content/ Best regards
    in Breaking changes in 27.6.1 Comment by Phil January 2025
  • have i to create a slide for every single photos? Yes, indeed. That is how the slider in our theme works. also i need a square format You can use Query Loop to adjust the image however you want. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=P…
    in simple image gallery/carousel with one image per time Comment by Phil January 2025
  • Hi @d2btheme, In our documentation, you can read: Using a child theme usually means that you want to modify the core theme files. Any mistake in the code may render the page unusable. Please be careful when performing such actions because our suppor…
    in Can't edit website anymore [fatal error] Comment by Phil January 2025
  • Hi, What you are referring to is the action button. Please see the following article about it: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Thanks
    in Remove "Join us" when displayed on the iPhone Comment by Phil January 2025
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in White section below header Comment by Phil January 2025
  • Hi, Edit the Icon Box element, and put {permalink} in the link field. https://forum.muffingroup.com/betheme/uploads/965/VS262H9F1RQ8.png Best regards
    in Links for Section Loop Comment by Phil January 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Blog teaser element post images not aligned properly Comment by Phil January 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in ACF Field not displaying on Global Section Comment by Phil January 2025
  • On every device and browser I checked it displays as I showed on the screenshot. Do not you have any caching plugin or server cache active? Best regards
    in formatting header - creative / open Comment by Phil January 2025
  • Note that Cake theme and Betheme are two different themes. We constantly upgrade and modify Betheme, which is why it could have worked before but stopped now. Of course, we ensure backward compatibility, but we cannot predict all the constructions p…
    in Breaking changes in 27.6.1 Comment by Phil January 2025
  • Hi @yyounan, Please open the Slider Revolution settings and change the Rendering Engine to SR6, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/055/SWHBGETPDDQZ.png https://forum.muffingroup.com/betheme/uploads/686/R…
    in How to make a button in Slider Revolution to video in lightbox? Comment by Phil January 2025
  • If you have a classic editor active, you should look for the Rank Math panel somewhere in the middle: https://forum.muffingroup.com/betheme/uploads/839/1HCYWTERQF63.png You can also ensure that you have it enabled in the Screen Options: https://foru…
    in Rank Math According to Muffin Group Builder Group Comment by Phil January 2025
  • Hi, If you see changes only while being logged it still means that some cache is active on your website, and if you do not have any caching plugin it could mean that it is on the server. Please contact your hosting provider regarding this. Best reg…
    in Live Site Not Showing Any Changes Comment by Phil January 2025
  • Hi, As the Intro Header displays on the full screen, it would be best to have at least 1920x1080px. You can use the Export/Import feature in BeBuilder, but note that it does not export template settings and those must be set manually. https://suppor…
    in Header Post image size? Comment by Phil January 2025
  • I am happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
    in Theme functions stopped working Comment by Phil January 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in BeBuilder not working in Single Post Template Comment by Phil January 2025
  • Hi, Please attach a screenshot showing what you refer to. Thanks
    in Fresh install margin issue Comment by Phil January 2025
  • Did you handle this in the meantime? https://forum.muffingroup.com/betheme/uploads/634/G8E2DNS7TJVM.png Best regards
    in Auto Draft in menu isn't disappearing Comment by Phil January 2025
  • Hello, 1) There is no option to copy the layout, so you must manually recreate it. https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ 2a) Also, no feature in default WooCommerce or in our theme allows…
    in Product template Comment by Phil January 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Blog element on main blog page does not respect "Posts number" in footer Comment by Phil January 2025
  • 1) There is a lot of stuff missing in the code you sent in the first message, according to what you sent in the screenshot. Please contact this form provider regarding this. 2) What do you mean that they do not work? What steps did you take? To disp…
    in How to embed post action Comment by Phil January 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in the elements in the website is turn into a mess Comment by Phil January 2025
  • Hi, Please see the following links: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ https://support.muffingroup.com/how-to/how-to-activate-auto-slide-for-slider/ Best regards
    in simple image gallery/carousel with one image per time Comment by Phil January 2025
  • You can do as described in the following video tutorial: https://support.muffingroup.com/video-tutorials/open-popup-on-link-click/ Only add button class to this <a> tag. Best regards
    in Popup add to button Comment by Phil January 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. We will check what might be the reason. Notice! Please attach a link to this fo…
    in Shop-2 slug change to Shop Comment by Phil January 2025
  • Are you sure that you disabled all unsupported plugins? I deactivated the ones we do not support, and all seem to work properly. https://forum.muffingroup.com/betheme/uploads/749/INQ3MUW6YV3T.zip Thanks
    in Unclickable links on the mobile version (IOS) Comment by Phil January 2025
  • There seems to be a conflict between WPML and WooCommerce. Even with the Twenty Twenty-Five theme the results does not work correctly: https://forum.muffingroup.com/betheme/uploads/925/VJXCZ3C3QGH6.png You should contact WPML and WooCommerce support…
    in Searchbar doesnt show any Products Comment by Phil January 2025
  • I have done it, but please note that support is to assist with troubleshooting errors or issues you may encounter, as well as to guide you on how to set things up or use specific features. However, the actual configuration or setup of the site lies …
    in How to deactivate the sticky menu in the BeFurniture theme Comment by Phil January 2025
  • Hi, Please activate some other theme like Twenty Twenty-Five, and check if the same thing happens there. When you do that, please let me know about the results. Best regards
    in contact form Comment by Phil January 2025
  • Even with the Twenty Twenty-Five theme no icon is added with this plugin: https://forum.muffingroup.com/betheme/uploads/366/VF6EJBTJXR25.png Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party …
    in Account Comment by Phil January 2025
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