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Phil

Phil

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Phil
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  • Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
  • We need access to the catalog where your WP installed. Best regards
  • 1) This point matters only if you have installed and active child theme, and you can switch to parent through Appearance -> Themes: https://forum.muffingroup.com/betheme/uploads/025/85JK4HELGJMU.png 2) My apologies, I read what you wrote wrongly.…
  • You did not attach any links to your website. Please send it. Thanks
    in Account Comment by Phil January 2025
  • Please disable all extensions in the Opera and see if the problem persists. You can also check it in the incognito mode. Moreover, clear the browser cache. Best regards
  • I checked that, and you do not have a slider selected in the Page Options. https://forum.muffingroup.com/betheme/uploads/555/839KA72DDE9B.png Please choose it. Best regards
  • Hi, You can hide it in Betheme -> Theme options -> GDPR & Cookies -> General: https://forum.muffingroup.com/betheme/uploads/408/WHCXZAT4A2JE.png Best regards
    in Cookies Comment by Phil January 2025
  • Try the following CSS code: .woocommerce .coupon input{  font-size: 12px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Cart Comment by Phil January 2025
  • Hi, Do you mean the Custom Width option from the Advanced tab of the element? https://forum.muffingroup.com/betheme/uploads/141/004GIGT9X8DL.png Best regards
  • 1) Thanks, but I still don't know how it's supposed to look. Can you please attach a screenshot showing the correct form? 2) Except for Content WP and Sidebar Widget elements, there is no other option to display widgets in the BeBuilder. Best regar…
  • Hello, Please check the following article and follow the tips from there. https://webspeedtools.com/fix-the-response-is-not-a-valid-json-response-wordpress/ If none of them will help, please contact your hosting provider and ask to allow all the rul…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Cart Comment by Phil January 2025
  • 1) I have added the logo for you. Please check it out. https://forum.muffingroup.com/betheme/uploads/274/J4PPDNQS746K.png 2) You must assign the Slider through Page Options: https://forum.muffingroup.com/betheme/uploads/340/9BS6D71D3S93.png https://…
  • 1) Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. 2) Sorry, but we did not test this plugin with the theme. Our policy states that we do…
  • 1) Add also this CSS code: #Top_bar .top_bar_right .top-bar-right-input form{  justify-content: end; } #Top_bar .top_bar_right .top-bar-right-input form svg{  left: unset;  right: 270px!important; } 2) Styles can be controlled in Betheme -> Theme…
  • Please try the following JS: jQuery(function($){    $(window).load(function(){        $(window).trigger('resize');    }) }) Put it in Betheme -> Theme options -> Custom CSS & JS -> JS, and check if the problem persists. Best regards
  • For that, I suggest using the Sidebar Menu & Vertical Header Builder. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
  • I need to clarify to avoid confusion. You need this logo on mobile: https://forum.muffingroup.com/betheme/uploads/131/HG05FOHFH8R9.png And this logo on desktop?: https://forum.muffingroup.com/betheme/uploads/987/JL8QCKDWTRVN.png Best regards
  • Try the following CSS code: .single-product .mfn-vr select{  background-color: #000000!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hi, Please edit your header template and change the header Position to Absolute with Body offset set to No. https://forum.muffingroup.com/betheme/uploads/720/DEJY6AN0E6NB.png Best regards
  • I checked your website, and everything is clickable, and works properly. Do you refer to the live website or WP panel? Best regards
  • Hi, For YT and Vimeo videos, parameters should be placed here: https://forum.muffingroup.com/betheme/uploads/655/Y33I5DS5ZSZY.png Note that modern browsers block autoplay for videos without mute parameters. Best regards
  • I do not see any error in the Pages tab: https://forum.muffingroup.com/betheme/uploads/173/8CSEQHB7JUKB.png https://forum.muffingroup.com/betheme/uploads/498/V13TGW4APTVS.png Are there any steps to reproduce this issue? BTW FTP access does not work:…
  • I do not know where you took this construction from, but it is wrong and should not be ever used in the Column Text element. Things I highlighted on the screenshot should not be there: https://forum.muffingroup.com/betheme/uploads/556/XMNSWCCCVI96.p…
  • The access you sent does not work: https://forum.muffingroup.com/betheme/uploads/418/U24CE6TS6YD8.png I have not opened it before. Also, you did not send FTP access. You mentioned that you installed a plugin for that, but that is not what we need. …
  • I received your private message with accesses, but you did not attach your license key. Please send another message with complete data. Thanks
  • Hi, Remove the page named "Shop" and change the slug for the other one to "page". https://forum.muffingroup.com/betheme/uploads/277/LHH4N4YIA1G9.png Best regards
  • Hi, Button shortcodes cannot trigger a popup template. You must use the Button element in BeBuilder, with the Functional button set to Open popup and ID placed in the field below: https://forum.muffingroup.com/betheme/uploads/392/GMKDB73F6TOZ.png Be…
  • Hi, The only widget for the range is for the price. If age is a product attribute, then it can be displayed as a selectable button with the Be Shop Attributes widget. https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-f…
  • Hi, It is based on the actual data. Best regards
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