Phil
Phil
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Hi, Please double-check to see if you have installed the newest version of Betheme. https://support.muffingroup.com/changelog/ Also, ensure that you do not have these files modified in your child theme, and if they are, you must manually update the …
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Hi, You can set up a Parallax effect in the background of the wrap or section: https://forum.muffingroup.com/betheme/uploads/884/VGZ81BQ3VIYO.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
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Hi, You can use the Shop element with the selected category: https://forum.muffingroup.com/betheme/uploads/811/LH5KA1CVHUW1.png Best regards
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Hi, Please go to Betheme -> Theme options -> Shop -> General, and ensure that you do not have Catalogue mode enabled. https://forum.muffingroup.com/betheme/uploads/853/HVXOTGNM32H2.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We have already had multiple attempts to add this as a feature, but it always generated problems that could not be resolved. Anyway, you can achieve such a layout with a Banner box element. https://youtu.be/L8lYuOD-rZM?si=IlvfSTKtYHV06GSz&t=824 …
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Hi, Templates in BeBuilder refer only to page templates. See the following article: https://support.muffingroup.com/how-to/how-to-use-templates/ A cart template is assigned after saving the template and replacing the default cart page. https://suppo…
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I can see the same logo you assigned there. Can you explain greater what the problem is, please? Thanks
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Hi, Purchase codes (license keys) are not included for plugins bundled into the theme. This is because of the Themeforest license and agreements. Of course, this applies to all themes. However, there is no need to use this code because the plugins a…
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I am glad I could help. We will consider your suggestion. Best regards
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Please send us FTP access so we can check it. You can attach it along with the WP dashboard. Remember to attach a link to this forum discussion. Best regards
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If the same thing happens on another theme, it means that it is not related to Betheme. You should contact WooCommerce support instead. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You have an outdated version of WPML: https://forum.muffingroup.com/betheme/uploads/591/31FAF8GI3MWH.png It seems to be an issue because we tested it on our environment with the newest version, and it works properly. Please update it, and check if t…
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There is no option to assign a link to the entire wrap. In this place, you can assign it only to the text. Best regards
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Hi, There is no option to do that for background. The {featured_image} dynamic data is always the original size of the image. The only place where you can change the size is the Image element: https://forum.muffingroup.com/betheme/uploads/059/037IA2…
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Hi, It is a section background with Fixed attachment assigned: https://forum.muffingroup.com/betheme/uploads/743/BV88CAAYR5DT.png Best regards
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You are welcome, and thanks for appreciating our work. We keep working to improve our theme and builder to make it better and better. Best regards
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I am glad I could assist. If you have any other questions or problems, feel free to ask. Best regards
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Hi, Please do not share your license keys on the forum, as others can see them. Did you try to check the third license which is assigned to a website? The license manager shows already registered licenses and it will not work if you try to open acce…
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I changed it in the BeBuilder settings because it highlights errors. You can change it back here: https://forum.muffingroup.com/betheme/uploads/620/X6SE9HICS0SM.png To check further, we will need your FTP access. Please send it through the contact f…
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No worries, it happens to everyone. I am happy I could help. About the headers and footer. Did you create translations for these templates to other languages? If you did, then you might save them again after disabling the "hide languages" …
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The WP credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/874/EJ2ELSFIRBHX.png Also, you did not attach the FTP host address. Please send another message with complete and working data. Thanks
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To let you know, we are still working on resolving this. The problem is that TinyMCE (a text editor) changes the direction of less-than and greater-than signs in RTL, causing this problem. In the WP admin panel for example, for products in RTL HTML …
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I have updated Betheme on your website, and no content seems to be gone. The only thing that I noticed is that after activating BeBuilder Blocks Classin in theme options, the page edition is blank, but it seems to be a server issue, as you have the …
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You used the "br" tag incorrectly in many places on your website, and this might be the root cause. You used it like this: https://forum.muffingroup.com/betheme/uploads/143/CY61IYBCG707.png Which is wrong. Correct forms are <br>, <…
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You mean wordpress.com, right? See the following article: https://developer.wordpress.com/docs/developer-tools/sftp/ Without it we are not able to locate the source of this issue. Best regards