Phil
Phil
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- Phil
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Comments
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You used the "br" tag incorrectly in many places on your website, and this might be the root cause. You used it like this: https://forum.muffingroup.com/betheme/uploads/143/CY61IYBCG707.png Which is wrong. Correct forms are <br>, <…
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You mean wordpress.com, right? See the following article: https://developer.wordpress.com/docs/developer-tools/sftp/ Without it we are not able to locate the source of this issue. Best regards
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You have all languages hidden except German which is default language: https://forum.muffingroup.com/betheme/uploads/112/WCKFI7RD0KY0.png I have unchecked that for an English test. The edition of the translated English page works as it should: https…
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Hi, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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Try the solution provided here: https://www.sitepoint.com/community/t/getting-link-to-stay-in-same-place-when-clicked-not-jump-to-top-of-page/1788/2 https://forum.muffingroup.com/betheme/uploads/991/SCQYBQUQDCGY.png Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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I need to take a closer look at this. Please send WP dashboard access through the contact from I provided in my previous message. Remember to attach a link to this forum discussion. Best regards
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I received your private message, but you did not provide a link to the staging domain or FTP access. Please send it. Best regards
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Hey, Please send us your license key, the WordPress dashboard, and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Ple…
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Hi, I am happy to see that you handled it. Can you tell me on what devices you do not have sticky header? I can see on all widths that sticky works correctly. Best regards
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Hi, When you add an image with an Image element, select the image to a lightbox in the Popup image field: https://forum.muffingroup.com/betheme/uploads/539/O0LFB3BGVL27.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I am happy that you managed to correct that. If you have any other questions or problems, feel free to ask. Best regards
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FYI, you can use the Export/Import feature to copy the entire layout. https://support.muffingroup.com/how-to/how-to-import-export-muffin-builder-content/ Best regards
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We do not yet have such a feature for adding elements to tabs. It is on our to-do list, but I cannot tell when it will be available. Best regards
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Hi, Ensure that you do not have WordPress Editor disabled in Betheme -> Theme option -> Global -> Advanced: https://forum.muffingroup.com/betheme/uploads/206/STT8XYYG5E7B.png If this option is set to "Show," please turn off all of…
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You cannot use the header style from the theme option at the same time as the header template made with Header Builder because the header template overwrites theme options. However, if you want to have a different logo on mobile display, you can set…
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Hi, 1) You can change the image sizes for a blog in Betheme -> Theme options -> Blog & Portfolio -> Featured Image: https://forum.muffingroup.com/betheme/uploads/485/GVSEPL49YAMO.png Note that you should not set values larger than your …
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Hi, I could not check your webiste: https://forum.muffingroup.com/betheme/uploads/149/303TEHIQ9ES4.png Can you disable it for a while, please? If you do not want to turn if off, please send us the WordPress dashboard access privately through the con…
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Sorry, but the WP login does not work: https://forum.muffingroup.com/betheme/uploads/252/FVJU0ZACL5YL.png Are you sure that the address you sent is correct and that you did not change the dashboard login URL? Best regards
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The user you sent access to does not have admin rights, and I could not check anything. Please correct that and change the privileges to admin. Also, FTP access does not work: https://forum.muffingroup.com/betheme/uploads/795/0PGD807H0X8S.png Best r…
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Hi, You can translate it in Betheme -> Theme options -> Translate -> Global: https://forum.muffingroup.com/betheme/uploads/831/FVBJTAS5RUJD.png Best regards
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This is how it looks to me: https://forum.muffingroup.com/betheme/uploads/387/FWIRK4W8CK6I.png Did you handle this in the meantime? Best regards
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Hi, You do not have a registered theme there. Before I proceed with an update, please register your license key. https://forum.muffingroup.com/betheme/uploads/658/ZVLM7RRBQBDY.png Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Please send us the WordPress dashboard and FTP access to that staging domain privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Pleas…
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Hi, Please activate some other theme like Twenty Twenty-Four and check if the same thing happens there. Best regards
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Try the following CSS code: .mcb-section-l6b9r8y2b .mcb-item-image-inner .image_frame .image_wrapper{ padding: 6px } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Because your header is transparent without Body offset, it overlaps the content. You must create a copy of your header, set the Body offset to Yes, and assign this template to pages where it overlaps incorrectly. https://forum.muffingroup.com/bethem…
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I received your private message, but you did not attach a link to your website anywhere. Can you send it here? Best regards