Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, You must edit the shop template. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
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Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
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Hi, Right-click on this element and click to delete this element. Best regards
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Hi, Please see the following link to ensure you set up your sidebar properly: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ Also, go to Appearance -> Customize -> WooCommerce -> Product catalog, and ensure yo…
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So you want to have boxed layout but with some exceptions, and some sections should have background extended to the whole width, right? If yes, there is no option to do that, and if you choose boxed layout all sections must be boxed. Best regards
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Please also try the Flexbox Container settings in Betheme -> Theme options -> Responsive -> General: https://forum.muffingroup.com/betheme/uploads/361/RR1W62QWHJSX.png Best regards
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You can create a Query Loop, and set included categories to current: https://forum.muffingroup.com/betheme/uploads/924/3JZ56F8LQCH5.png https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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On your website, the current limit is set to 300, and in the update, we will increase it to 400. Best regards
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It is mentioned around ~4:20 in the video. You must edit your header template, and in the Menu Burger element, choose the Sidebar menu template to display: https://forum.muffingroup.com/betheme/uploads/015/FZHMFTGXJ4D9.png Best regards
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The update is already available. 🙂 Best regards
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Hi, Go to Betheme -> Theme options -> Header & Subheader -> Header, and set the image in the Tob bar background: https://forum.muffingroup.com/betheme/uploads/122/NE01GE6WTU9L.png Best regards
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Templates in Betheme do not support custom post types. You can create only templates available on the list: https://forum.muffingroup.com/betheme/uploads/602/L12MPLDLGZJL.png Best regards
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Hi, You can use the Responsive visibility option to hide the gallery on mobile and replace it with the slider. https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ https://support.muffingroup.com/video-tutorials/how-to-cr…
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Hi, 1) By pre-built templates, you mean pre-built sections, and by media query, the Query Loop, right? Please see the following video tutorials about Query Loops: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-W…
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Where do you have this part from the screenshot? I could not find and compare it to the link you sent. https://forum.muffingroup.com/betheme/uploads/637/1OLJ4RF4MIBQ.png Thanks
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Always happy to help. In case I will forget to get back to you, we will surely mention this fix in our changelog: https://support.muffingroup.com/changelog/ Best regards
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Hi, The shop categories element displays categories, not products within it. So in your case it should show subcategories of "Lelioes" category. Instead, you should use the Related Products element. Best regards
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Thanks, it works now. The cache on your website is the root cause. Please disable it, and check your website then. Best regards
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Hi, Did you change anything on your website? It does not look like on your screenshot: https://forum.muffingroup.com/betheme/uploads/521/1RI2G2OP6XSK.png Best regards
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The culprit was that there is a limit for the amount of templates hardcoded in Betheme in a number of 199. We have increased this limit on your website, and we will also be included in in the upcoming update. Best regards
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Hi, Please edit the single product template and add the Alert element in the place where you need it: https://forum.muffingroup.com/betheme/uploads/042/TUFXPBLBHZCX.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, I am happy to see that you handled it. Is there anything else I can help you with? Best regards
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Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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Hi, Please go to your WP dashboard, then to Theme options, click on the Save changes button, and check if the problem persists. Best regards
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Hi, Please see the following link: https://support.muffingroup.com/documentation/menus/ Also, the following video tutorials: https://support.muffingroup.com/video-tutorials/workshop-custom-header-1/ https://support.muffingroup.com/video-tutorials/ho…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…