Phil
Phil
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- Phil
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Comments
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We have received your message and are checking on this. Best regards
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We are going to keep checking on that. Is there an approximate time when it will happen? I deactivated and reactivated plugins about 30 min ago, and the template remains assigned. Best regards
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I know these are shortcodes, but they are in a Text widget, and I mentioned that you should put it in a Shortcode widget. I placed it right below the current ones on your website. Please check it out. Best regards
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Hi, Please go to Betheme -> Theme options -> Accessibility, and disable keyboard support: https://forum.muffingroup.com/betheme/uploads/064/EOC7LQBMQOF7.png Best regards
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In that case, I suggest contacting the plugin support regarding this issue. Best regards
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Hi, Both of your questions can be resolved with Blog template which you can create through Templates tab: https://forum.muffingroup.com/betheme/uploads/817/BF6Q9VD73LFQ.png https://forum.muffingroup.com/betheme/uploads/967/HI82TYA7EA76.png For displ…
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Still no change: https://forum.muffingroup.com/betheme/uploads/752/DFSL4DE3DC7C.png Best regards
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So, without this plugin, it is showing correctly, right? Best regards
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Sorry, but you did not attach a link to your website anywhere. Can you send it here, please? Thanks
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Hello, That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following the steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muf…
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I do not know where you get your child theme form, but it was missing the following line: https://forum.muffingroup.com/betheme/uploads/143/GMCNFFIA38DR.png I have added it, and the translations work properly. Note to download an official package fr…
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Please check if you do not have Top bar right hidden in Betheme -> Theme options -> Header & Subheader -> Extras: https://forum.muffingroup.com/betheme/uploads/038/QWP4I5CJQOJU.png Best regards
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Hi, You hid the section in the Sidebar menu template on the laptop view, and that is why it did not appear: https://forum.muffingroup.com/betheme/uploads/284/XCFWKIZWW398.png I have activated it, and it works correctly now. Best regards
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There is also an Advanced tab. This image is set as a wrap background, which you can find under the Advanced tab. I highly encourage you to check these two following video tutorials: https://support.muffingroup.com/video-tutorials/how-to-build-wordp…
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Hi, In which section do you have this video? Please attach a screenshot showing your issue. Thanks
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What you ask for requires file customization what in reference to Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So, if you want to modify files and don't know how, you should contact your web developer. Item Pol…
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Hi, The address you attached does not work: https://forum.muffingroup.com/betheme/uploads/189/JAK8M8S5M3ND.png Are you sure that it is correct? Please also attach screenshots showing your issue. Thanks
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, There is no option for that at the moment. I have passed it on to the development team. Best regards
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Hi, If you want to contact us privately, please use the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. Thanks
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Please assign this image as Subheader background in Betheme -> Theme options -> Header & Subheader -> Subheader: https://forum.muffingroup.com/betheme/uploads/444/J9MKBX7JP0FC.png Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, We're sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find t…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…