Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,474
Last Active
Roles
Moderator

Comments

  • Sorry, but I do not understand your question. Can you explain it further, please? Thanks
  • I can see that it worked but it also changed your desktop view. Use the following code instead: @media only screen and (max-width: 767px){ .single-product .mfn-woocommerce-tabs{  flex-wrap: wrap; } } Best regards
  • Hi, It is not a Betheme related question. This is a server configuration, and you must contact your hosting provider regarding this. Best regards
  • You can change it in the Style tab: https://forum.muffingroup.com/betheme/uploads/670/SUUIBEPJ2BTS.png Best regards
  • Hi, Can you please attach a reference website link? I want to take a closer look at this. Thanks
  • Neither basic WooCommerce nor Betheme has a feature to add additional product tabs. As you mentioned, custom code must be used, or an external plugin must be installed. However, we do not provide help with file customization, and we cannot recommend…
  • I can see that you already have a button in your header. If you need additional one, you must use the Header Builder. See the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
  • Even changes in Elementor are not visible for non-logged users. https://forum.muffingroup.com/betheme/uploads/076/YE6S9D9DGNYA.png https://forum.muffingroup.com/betheme/uploads/351/1BCEKTS9MIMO.png https://forum.muffingroup.com/betheme/uploads/938/F…
  • I understand but it is impossible for us to test and support all available plugins. If you have problems with a plugin outside the list of supported ones, you should contact the plugin author. Best regards
  • It is due to one of your custom CSS codes. For a test, I removed your custom CSS from the website source, and the display is correct: https://forum.muffingroup.com/betheme/uploads/143/S4N6HYP678ML.png Please go to Betheme -> Theme options -> C…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • Hi, I have passed it to the dev team, and we will correct it in the upcoming updates. For now, please use the following CSS code: .single-product .mfn-woocommerce-tabs{  flex-wrap: wrap; } Put it in Betheme -> Theme options -> Custom CSS &…
  • If it is a JS code, you can build a custom template for the Thank you page and put this code into HTML element. https://support.muffingroup.com/video-tutorials/cart-checkout-thank-you-page-builder/ But if it is a PHP code, then you must do as descri…
  • Hi, We do not have such a feature. However I have passed it to the dev team, and we will add it in the upcoming updates. Best regards
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can …
  • Hi, It will be corrected in the upcoming Betheme update. Best regards
  • If other icons package works correctly it could mean that icons you try to upload are the root cause. Please see the following discussion and try tips mentioned there: https://forum.muffingroup.com/betheme/discussion/comment/260574#Comment_260574 B…
    in Icons add Comment by Phil January 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Please check it out now. https://forum.muffingroup.com/betheme/uploads/586/5H1VK84IMHKK.png Anyway it still does not show for not logged users, which means that you have some server cache. I highly recommend disable all cache (on your server and WP …
  • Hi, Yes, it is possible. When importing a new pre-built website, skip the database reset step. https://forum.muffingroup.com/betheme/uploads/629/DWN769EZ7DNX.png I highly recommend creating a copy of your website on a staging domain with the Duplica…
  • Hi, So everything is fine now? Is there anything else I can help you with? Best regards
  • You had URL settings misconfigured. It was set to HTTP while your website loads with HTTPS: https://forum.muffingroup.com/betheme/uploads/746/25VB2TERHD27.png I have changed it to HTTPS, and the fonts seem to work properly. Please check it out now. …
  • What about regular pages or posts? Do they load correctly? Note that I do not mean the builder but live pages. Best regards
  • You can set up the order in Betheme -> Theme options -> Blog & Portfolio -> Portfolio: https://forum.muffingroup.com/betheme/uploads/757/18XUFKLVVYDS.png Best regards
  • Hi, Please explain your problem in more detail. It would also help if you attach screenshots showing what is wrong. Thanks
    in Icons add Comment by Phil January 2025
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, I am happy to see that you handled it. I suggest checking our support center, which you can find here: https://support.muffingroup.com/ Best regards
  • Are you using any additional plugins for WooCommerce? If yes, some of them require product page reload to work correctly, and the option I mentioned in my previous message must be disabled. Best regards
  • Hi, Please open the Slider Revolution settings and change the Rendering Engine to SR6, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/055/SWHBGETPDDQZ.png https://forum.muffingroup.com/betheme/uploads/686/R5FV2IYYY…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.