Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 7,841
- Last Active
- Roles
- Moderator
Comments
-
You have inline CSS assigned to your text: https://forum.muffingroup.com/betheme/uploads/842/K8VMD70M05E6.png Please remove it. Best regards
-
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
-
Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
-
Hi, The URL addresses to the images on your website are incorrect. https://forum.muffingroup.com/betheme/uploads/168/QNMQINVZAPXD.png Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a c…
-
Please check the following video: https://forum.muffingroup.com/betheme/uploads/227/EH47CMWQ0MAY.zip As you might have noticed, the font size works correctly for me. Should I proceed with any other steps, or am I doing something different from you? …
-
As I showed you in my screenshots, it worked fine for me, so I do not know precisely what we should fix. Unfortunately, we cannot help until we replicate your issue. I tried to log in again and re-do the steps I had previously taken, but you were ed…
-
I received your private message, but you did not attach WP dashboard access. Please send another message with complete data. Thanks
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Please go to Appearance -> Customize -> WooCommerce -> Product Catalog, and set Shop page display to Show products: https://forum.muffingroup.com/betheme/uploads/825/ZJD0R1NKU0KB.png Best regards
-
Yeah, I think we should. 😅 If this happens again, please let me know. Best regards
-
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
-
Did you try disabling your plugins, as I suggested? If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check wh…
-
1) To the CSS you used for submenu opening add height value: .mfn-sidemenu-tmpl .mfn-sidemenu-menu .menu-item .outer-menu-sub{ height: 100%; } 2) Use this CSS code: .mfn-fake-sale-noti{ z-index: 1000!important; } Best regards
-
Please try to access your website WP dashboard thorugh this link: https://murphyplumbingandgas.com.au/wp-login.php?redirect_to=https%3A%2F%2Fmurphyplumbingandgas.com.au%2Fwp-admin%2F&reauth=1 To check it further, I will need an account with admi…
-
Sorry, but the credentials I have does not work. Please send them again along with FTP. Thanks
-
1) There is no option to edit the Wishlist page layout. It is pre-defined in theme files. 2) In Betheme -> Theme options -> Shop -> Single product, change the Gallery style to something other than the Default. Best regards
-
1) Sorry for not answering. Tough that I should ignore it. Anyway, I do not know what configuration you refer to. Please attach screenshots showing this problem. 2) Please ensure that you remove all widgets from there. https://forum.muffingroup.com/…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
You can find a list of compatible plugins here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Did you try clearing the browser cache? Best regards
-
Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. We will check what might be the reason. Notice! Please attach a link to th…
-
Please send us the WordPress dashboard access privately through the same contact form as before: https://themeforest.net/user/muffingroup#contact. Remember to attach a link to this forum discussion. Thanks
-
Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
-
Hi, Can you explain greater how you set it up, please? Did you use the native WP feature or some plugin? Best regards
-
It is hard to predict what changed on your server. Unfortunately, we are not server experts. Best regards
-
Sorry, but I do not understand. Please explain that in more detail. Thanks
-
I did not touch anything on your website since the previous time I logged in. Best regards
-
It could be the cache issue. That is why we always suggest keeping all cache disabled until finishing working on the website. Best regards
-
Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Please go to Betheme -> Theme options -> Global -> Hooks, and check if you do not have any content there. Check the SEO tab as well. If you do not see anything there, disable your plugins one by one to see if none of them is the root cause.…