Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 7,841
- Last Active
- Roles
- Moderator
Comments
-
I am always happy to help. 😉 Best regards
-
Hi, Does it happen only on the home page? If yes, please go to Settings -> General, and ensure that the WordPress Address is the same as the Site Address: https://forum.muffingroup.com/betheme/uploads/397/L4SSDXS42HUT.png Best regards
-
Hi, Are you sure that you purged/disabled all cache? Except for the plugin in WordPress, you might have a cache tool on the server or a cache service like Coludflare. Best regards
-
Hi, 1) You do not have the newest version of Betheme installed. Please update it and check if the problem persists. 2) There is no setting to change these squares into a word. Best regards
-
You did not hide it: https://forum.muffingroup.com/betheme/uploads/340/CIV6VBZAZLBG.png You have this option enabled: https://forum.muffingroup.com/betheme/uploads/648/4CIPNP0LVPFK.png With it, the mobile section is completely different from the one…
-
Hi, Do you have the newest version of Betheme installed? If not, please update it. If yes, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingro…
-
Query Loop is the slider at the top, which you see in the BeBuilder version of this demo: https://forum.muffingroup.com/betheme/uploads/085/ADX5X1EG9UBU.png The basic version of Elementor does not have this feature, and we must use this free basic v…
-
Why don't you use the Quick Fact element and style it this way? https://forum.muffingroup.com/betheme/uploads/728/P33YYR98IU5F.png Best regards
-
This is the CSS for that: .mfn-live-search-box .mfn-live-search-list-categories{ display: none!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
-
Hi, Did you try disabling your plugins to see if none of them causes it? I would assume some cache plugins, but to be sure, it would be better to disable them all except WooCommerce. Best regards
-
Thank you. Actually, you were right, and FTP access was there; I just overlooked that. We are working on it now. Best regards
-
Please put the name of the social in the "social" attribute: https://forum.muffingroup.com/betheme/uploads/521/LDWV5F7RWJZP.png Thanks
-
Hi, 1) Are you using widgets for checkout? It is common that some Woo plugins do not work with widgets, but they do with shortcodes. Your checkout page should look like this: https://forum.muffingroup.com/betheme/uploads/627/I98N9V7IWB4K.png 2) Did …
-
I was finally able to reprocue this issue, and I found out that one of your custom CSS is the root cause. Go to Appearance -> Customize -> Additional CSS, and remove your CSS one by one to find which is the culprit. Best regards
-
Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
-
When the anchor links are on the same page, you do not have to include the whole URL; the ID is enough. Also, you can add a scroll class for the smooth scroll: https://forum.muffingroup.com/betheme/uploads/769/OV5WKP0K8TYM.png https://forum.muffingr…
-
Hi, You must use the Header Builder, and with responsive settings, set one menu for desktop and one for mobile view. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/responsive-editi…
-
Hi, I can see that you used a banner box there. Did you assign links in the link field? https://forum.muffingroup.com/betheme/uploads/200/864DAFZEXKR9.png Best regards
-
Can you disable under construction for a while, please? https://forum.muffingroup.com/betheme/uploads/446/DE1BRKW0GEUD.png Thanks
-
I received your private message, but it does not have FTP access. Please send another message with it. Thanks
-
Hi, I have not received any private messages from you yet. Did you attach a link to this forum discussion? By the way, please note that removing texts from the translations tab will not remove categories from there. A custom CSS code is required to …
-
I checked that, and our sticky option works correctly. I created a new page on your website (BeSupport test page), created sticky wrap, and it works properly. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sticky-s…
-
1) I logged into your dashboard and sticky menu still works properly for me: https://forum.muffingroup.com/betheme/uploads/547/955DGTRVN8A0.png Are you sure that none of your browser extensions is the root cause? 2) Please use the following CSS code…
-
when you are showing me all the steps of hamburger menu cant you do that all please yourself Sorry, but I do not understand this. Can you explain it greater, please? actually in mobile sub menus are opening well on my side as well but not in desktop…
-
It displays like this for me: https://forum.muffingroup.com/betheme/uploads/932/OC63FMR6O5II.png Did you refresh the builder after saving? Best regards
-
Hi, You can use the Single page import for that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regards
-
1) It looks like this for me: https://forum.muffingroup.com/betheme/uploads/933/3MQVTR3ZPMO9.png Do you still need help with the spacings? 2) Did you modify these icons? I do not see a class that was there previously that would allow me to prepare c…
-
Hi, Probably yes. Please note that it refers only to the period of support (access to the forum). The license key is live time, and even when it expires, you can still use Betheme, update it, and it will be fully functional. Best regards
-
Hi, I am happy to see that you handled it. If you have any other questions or problems, feel free to ask. Best regards
-
Hi, There is information that the Elementor version of demos may slightly differ: https://forum.muffingroup.com/betheme/uploads/645/YHNXCNK47USR.png https://themes.muffingroup.com/be/blogger5_el/ It does not have the slider at the top because the ba…