Phil
Phil
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- Phil
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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I did not want to interfere with your existing pages, so I created a copy of one of them on a base-gmbh. I created a page named the "BeSupport test page". Modifications work properly on it, and margins and paddings remain untouched. Are th…
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Can you tell me what exactly is happening? How does the website crash? Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, We do not have such a feature in our theme. To do that, you would have to contact your web developer to prepare a custom solution with such functionality. Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Did you contact your hosting provider anyway? If not, please do that. We have encountered many customers with the same issue before, and adjusting ModSecurity settings by the hosting provider helped. Best regards
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/40x-error-on-bebuilder-update/ Best regards
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
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Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ Best regards
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Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please open section/wrap/element Advanced settings, go to Custom, and set the ID there: https://forum.muffingroup.com/betheme/uploads/884/3UWNZE3XT9C6.png The "Book visit" button you are talking about is from the Header Builder, and you do…
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Hi, 1) It is a rather WPML question. I do not know anything about reset option in WPML, and it is better if you contact their support instead. 2, 3) Please always attach a link to your website so we can check it out. If the page is offline(localhost…
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Hi, You can use the Products List Standardization option. Please see the following video from the marked timestamp: https://youtu.be/L8lYuOD-rZM?si=Rp-69EDxUrRklg4R&t=705 Best regards
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Hi, 1) See the following article: https://support.muffingroup.com/how-to/how-to-activate-auto-slide-for-slider/ 2) If the background was set in the deprecated settings, see the following article about it: https://support.muffingroup.com/faq/what-dep…
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Hi, You can use the Icon element for that. https://forum.muffingroup.com/betheme/uploads/961/MSN6TLCGLB3A.png Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, There is no feature or plugin to convert WP content into BeBuilder. So, to do that, you would have to manually recreate your posts. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Go to Betheme -> Theme options -> Footer, and set your own copyright text there. https://forum.muffingroup.com/betheme/uploads/971/CUQBZ8PXTLGM.png Best regards
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Hi, We're sorry, but we don't support Polylang. Our policy states that we don't support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this pa…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please go to Advanced -> Custom settings of that element, and add scroll class: https://forum.muffingroup.com/betheme/uploads/174/0EFDUJHZPNA3.png Best regards
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Please open the Style tab and adjust colors there: https://forum.muffingroup.com/betheme/uploads/204/NJ69JUD15A6Z.png Best regards
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Hello, There is no option for that. For the shop page, you can only activate Infinite Load in Betheme -> Theme options -> Shop -> Products list. https://forum.muffingroup.com/betheme/uploads/166/C0W4G86BV18P.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, 1) There are two ways to change the page slug. With a quick edit: https://forum.muffingroup.com/betheme/uploads/276/LQ49W3L7CDGM.png Or by editing the page and clicking on the Link: https://forum.muffingroup.com/betheme/uploads/398/93TQ3OOA95YN.…
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Hi, You should contact a local SEO expert with your question, as we are not one. Only what I suggest to check online articles from some SEO plugins such as YOAST or RankMath. https://yoast.com/help/ https://rankmath.com/kb/ Best regards