Phil
Phil
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Hi, It depends on many aspects such as what builder and theme was used on this other website etc. It would be best if you create a copy of your sub-domian with Duplicator plugin to another sub-domain to test if everything will work smoothly there. Y…
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Replace the previous CSS with the following one: .woocommerce-page ul.products li.product .mfn-li-product-row-title .title, .woocommerce .products .product .mfn-woo-product-title{ -webkit-line-clamp: 2; display: -webkit-box; -webkit-box-orient: v…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, You can do that with custom templates. See the following video tutorials: https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-si…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, We just checked that, and indeed, translations do not work for hotspots. I think that it will be corrected in the upcoming update. Before that, you can translate it manually by editing the translated page: https://forum.muffingroup.com/betheme/u…
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FYI we found what is triggering that, and still working to correct this. Best regards
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Yes, but only for the wrap and not for a section. https://forum.muffingroup.com/betheme/uploads/736/MCEY0EPVUGW4.png So what you wrote is not possible, unfortunately. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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No, there is no other solution for this. On your testing domain, you also have a custom CSS: https://forum.muffingroup.com/betheme/uploads/062/FFT6VPTBKB1T.png Best regards
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Try the following CSS code: .woocommerce-page ul.products li.product .mfn-li-product-row-title .title{ -webkit-line-clamp: 2; display: -webkit-box; -webkit-box-orient: vertical; overflow: hidden; } Put it in Betheme -> Them options -> Cust…
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Sorry for forgetting about this. This back "border" is a part of your video. So to remove it, you must edit the video itself. Best regards
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Hi, You can change it in Betheme -> Theme options -> Colors -> Content: https://forum.muffingroup.com/betheme/uploads/806/VVXICGD6FJSB.png Best regards
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Hi, If these plugins are the root cause, then you must contact plugins authors regarding this issue. We are neither creators of them nor support them. Best regards
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Thanks. I received your private message, and we are looking at this issue. Best regards
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Hi, It is a part of the Slider Revolution. Did you check all slides within it? https://forum.muffingroup.com/betheme/uploads/241/1Y08J6DIW7S4.png Best regards
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Use the following CSS code (your test domain uses similar): .mfn-menu-wrapper .outer-menu-sub{ position: absolute; width: 100%!important; height: 39px!important; justify-content: flex-end!important; padding-right: 15px; } Put it in Betheme ->…
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As I mentioned in my previous message, you must assign mute parameter, and if you want it to autoply then this parameter also must be assigned. To set the video to the background open section options and assign it there: https://forum.muffingroup.co…
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Unfortunately, there is no setting to change that. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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One of the plugins we do not support is the root cause. I have disable all unsupported plugins, and the issue is gone. https://forum.muffingroup.com/betheme/uploads/413/5I41NE3Q34JX.png https://forum.muffingroup.com/betheme/uploads/847/YARGYN1AB7GH.…
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1) Please note that the regular and sticky headers are separate beings. If you edit something in the nonsticky header, it will not appear, or be assigned in the Sticky header, and you edit them separately. In the Sticky header you have a menu assign…
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Oh, thank you, I get it now. Unfortunately, our theme does not have the feature to achieve that. Best regards
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priv…
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Hi, Unfortunately, there is no option for that. Every builder differs, and I assume the theme you mentioned uses its builder, so it has a completely different construction than BeBuilder. Unfortunately, there is no other option than manually assigni…
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Hi @CozyLife, To make it clear, installing the Classic Widgets plugin is optional. As my colleague mentioned in the second paragraph, or as I described in this topic, you can add widgets to the sidebar after assigning to a page and opening that page…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, There is a button that says "Manage template." Did you click it? https://forum.muffingroup.com/betheme/uploads/288/KG0XZWYYO5JQ.png It would redirect you to the place with templates, where you can edit your footer template. https://sup…
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Always happy to help. If you have any other questions or problems, feel free to ask. Best regards
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Please edit your header template and check if you do not have a Fixed position in the header settings. If it is selected, change it to Absolute. https://forum.muffingroup.com/betheme/uploads/945/7CCAHDKKADQL.png Best regards