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Phil

Phil

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Phil
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  • It is not possible within Theme options. To achieve that, you must recreate your header with the Header Builder and use Hide/Show under the responsive option. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffin…
  • Please edit the section that contains this slider, remove padding from deprecated settings, set it up in the Advanced tab, and set mobile padding to zero. https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ https://forum.muff…
  • Hi, I am happy to see that you handled it. Can you tell me what the problem was? Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • There is something wrong with this font itself. We have tested it with one of the most popular plugin for fonts, and it does not work there either: https://forum.muffingroup.com/betheme/uploads/930/6O76JZ4Y669O.png We also checked it with an online …
  • We have checked all options that can be disabled in this plugin, but none of them seems to be the root cause. The plugin must add something that is the culprit but cannot be turned off. Only completely disabling it solve this problem. It would be be…
  • Hi, It is not possible within Theme options. To achieve that, you must recreate your header with the Header Builder and use Hide/Show under the responsive option. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.mu…
  • You have two Sidebar Widget elements. One is visible on tablets and mobile, and the second on desktops and laptops. The navigator should help you locate them both. https://forum.muffingroup.com/betheme/uploads/650/5DNS41ISD8CG.png Best regards
  • Hi, I cannot recommend any other plugin except the ones we support. You can find a list here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Anyway, official WooCommerce plugins are a good choice: https://woocommerce.co…
    in Gift cards Comment by Phil November 2024
  • I received your private message, but it does not contain the WP username and password. Please send another message with complete information. Thanks
  • Unfortunately still could not replicate and correct link appears. Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • I can see that your website is using a deprecated version of Header Builder. Try the following CSS codes to correct the display: .mhb-item img{  height: 100px } .mhb-button a{  padding: 11px 20px;  border-radius: 4px;  font-size: 16px; } Put it in B…
  • Thank you for the screenshot, but I do not know what is wrong with that. If you mean Blocks displays there, it is because you have them active in the Builder settings. You can switch back to Live Builder in the BeBuilder settings: https://forum.muff…
  • As you attached a link to this forum discussion, the person who manages the mailbox forwarded your access to me, and I received it. We are checking this issue at the moment, and as soon as we find anything, I will let you know. Best regards
  • We have found that the W3 Total Cache caused this issue, but we are still looking which setting configuration is the culprit particularly. As soon as we find it, I will let you know. Best regards
  • I received your new message, but after I provided login credentials, the login page reloaded with no message, and it did not pass me further. Only URL changed to this: https://forum.muffingroup.com/betheme/uploads/996/ISTZ4IO52JSY.png Are you sure t…
  • What actions should I perform to reproduce your issue? I edited the home page by adding simple text, and it works despite being logged in or not: https://forum.muffingroup.com/betheme/uploads/780/DIFATF9HXW0G.png https://forum.muffingroup.com/bethem…
  • 1) You have custom CSS that changes the font size, which is why the font size does not work as it should. The first one is placed in Appearance -> Customize -> Additional CSS: https://forum.muffingroup.com/betheme/uploads/135/JTDCTMW6SIX2.png …
  • I checked that on the home page, and here are the results: https://forum.muffingroup.com/betheme/uploads/321/YQ9KGSXLSA54.png https://forum.muffingroup.com/betheme/uploads/416/WRKHNFZFFPAS.png Please check if the same thing happens when you check it…
  • Hi, You can upload it as a custom icon and use it in this shortcode. See the following link about the custom icons: https://muffingroup.com/betheme/features/custom-icons/ Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • I received your WP dashboard access, but I do not need it. I wanted you to explain your issue through the contact form so the person who manages such cases knows how to help with your problem. That is why I did not mention anything about the WP dash…
  • Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
  • Did you notice my previous message? Did you check the video tutorial I sent? Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Use this CSS code: .widget_nav_menu .menu .current-menu-item a{  color: #0085C4; } Best regards
  • I'm sorry, I didn't notice it. Anyway, please always attach a link to the website, as it speeds things up and prevents me from making typos. Please try the following CSS code: .single-product #mfn-header-template .button_size_1{    left: unset!impor…
  • Hi, I am happy to see that you found it. Please let me know if you need help with anything else. Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • This demo is using Footer Builder. You must add an icon to it with #Content placed in the link field, and scroll class added to it: https://forum.muffingroup.com/betheme/uploads/428/PRKD14J8KRID.png https://forum.muffingroup.com/betheme/uploads/790/…
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