Phil
Phil
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- Phil
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Comments
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Hi, Please use the Hover box element instead of wraps. https://forum.muffingroup.com/betheme/uploads/837/T57T8BZ53YGQ.png Best regards
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Hi, I checked your website and it shows correctly: https://forum.muffingroup.com/betheme/uploads/131/2PMC1KQRDM8D.png Are there any steps to reproduce this issue? Best regards
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Always happy to help. Please let us know if we can assist with anything else. Best regards
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Hi, Please activate another Theme like Twenty Twenty-Four, and check if the same thing happens. When you do that, please let me know. Thanks
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Sorry, I did not notice that I opened the wrong URL. The minifying plugin I mentioned seems to be the Borlabs. Please disable it as I need to check website without it. Best regards
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Hi, I checked that on Firefox and Chrome, and on either, the video starts. On both, it hangs on this: https://forum.muffingroup.com/betheme/uploads/632/64UB795IGZPP.png Did you assign a mute parameter to the video? https://forum.muffingroup.com/bet…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Actually, there was a misconfiguration in theme files that caused that. Sorry about this. Anyway, we corrected it. Please check it and confirm if it works properly. Thanks
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We have corrected it on your website. Please check it out. Best regards
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If this happens again, or if you have any other questions or problems, please let me know. Best regards
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I can see that you kept plugins inactive, so I cannot tell what minifying plugin you had active. Anyway, I check your website now, and the menu changed: https://forum.muffingroup.com/betheme/uploads/397/YG74Z8ZBFJCN.png Did you modify it? Also, the …
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Hi, In the link field, you must use mailto:[email protected]. https://forum.muffingroup.com/betheme/uploads/680/PQ6W4GTIDLHV.png Best regards
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Hi, No, the Action button does not appear in the Split menu header style. To achieve such a layout, you would have to use Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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We have it ready for the upcoming update. If you want us to correct that before an update please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingrou…
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Thanks
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Hi, It is a heading, so its styles come from theme options, and the Style tab of this element does not work on it. Use the Heading element instead, and you will be able to style it however you want. Best regards
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Hi, 1) Edit your header template, and in the settings, set the Body offset for header to Yes: https://forum.muffingroup.com/betheme/uploads/035/6OW5DI7UBEKL.png 2) Go to Betheme -> Theme options -> Responsive -> General, and activate Conten…
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1) In the header template you set custom with for wrap to 300px: https://forum.muffingroup.com/betheme/uploads/238/YUWNGORCGU9A.png I have switched it to default. 2) I do not see this section neither in BeBuilder nor on live page: https://forum.muff…
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Please open the Page Options and activate One Page: https://forum.muffingroup.com/betheme/uploads/499/RGQEB4P4SY69.png Best regards
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Edit the wrap with this image, and reduce the bottom padding: https://forum.muffingroup.com/betheme/uploads/479/ZP6G3EOKXB31.png To keep the same height, you can add top padding equal to what you removed from the bottom. Best regards
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Sorry, but you did not attach a link to your website anywhere, so I could not log in and check that. Can you send it here, please? Best regards
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Hi, Please do not create duplicate topics. https://forum.muffingroup.com/betheme/discussion/76891/need-help-with-single-product-template-issues#latest Thanks
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Hi, 1) Go to Settings -> Permalinks, and check if your permalinks are not set to Plain. If it is selected, change to any other: https://forum.muffingroup.com/betheme/uploads/949/GF6NW8W1OMGJ.png If this will not help, see this article: https://fo…
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https://forum.muffingroup.com/betheme/discussion/comment/263474#Comment_263474 No, there is no option to change that. https://forum.muffingroup.com/betheme/discussion/comment/263475#Comment_263475 Did you use some products importer? It might be caus…
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Can you please attach a link to your website? It is a little hard for me to understand what you have done and what you need exactly. Thanks
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Go to Betheme -> Theme options -> Menu & Action Bar -> Menu, and uncheck Align Right option: https://forum.muffingroup.com/betheme/uploads/738/IT7D8O7NMC8S.png Best regards
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Hi, Do you mean the scroll bar is flickering? Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be th…
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Hello, Please turn off all plugins, refresh your cache, and check if the problem persists. If this will not help, keep the minifying plugin disabled because I must check your website with it inactive. Thanks
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Hi, 1a) This demo is using shop layouts from Betheme -> Theme options -> Shop -> Products list: https://forum.muffingroup.com/betheme/uploads/018/C565C9WO31UO.png 1b) Neither Lottie nor Flower demos have shop templates, so if you want to us…
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Hi, No, there is no option for that. Best regards