Phil
Phil
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- Phil
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Hi @rimovamichaela, Please create a new discussion, and explain precisely your problem. Remember to attach a link to your website and screenshots showing your issue. Best regards
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Hi, If you have a header template then you must edit the logo in it. Click on the Manage template button. Best regards
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See this video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ Thanks
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1) I checked your website with Firefox and Chrome, and I can see the background image: https://forum.muffingroup.com/betheme/uploads/632/XX67URMMMC5E.png Did you handle this? 2) Please edit the code I sent you previously and adjust the negative valu…
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In Theme options -> Fonts -> Size & Style, there is an option "Auto font size". If you have it enabled, and do not like how it works, you can disable it, and adjust the font sizes according to your needs. https://forum.muffingrou…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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I received your private message but the login credentials do not work: https://forum.muffingroup.com/betheme/uploads/885/ZJ08QBN5OO0L.png Please resend them and ensure that the login credentials are correct. Best regards
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Edit this portfolio project, and change the style to Builder. https://forum.muffingroup.com/betheme/uploads/114/LUOPGJVHMKH9.png Best regards
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It is an Elementor lightbox, and to hide it, you must open Lightbox settings and set Title to None: https://forum.muffingroup.com/betheme/uploads/041/BAVLSX0AOTUN.png Best regards
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Now, the FTP works, but the WP dashboard does not. https://forum.muffingroup.com/betheme/uploads/134/9Y9F1P352WCQ.png Are you sure that credentials you sent are correct? Best regards
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Hi, There is no option to prevent that. The parallax is based on JS, and it must load, so it must be this way. Best regards
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Hi, Go to Betheme -> Theme options -> Responsive -> Header, and change the value for Menu breakpoint. https://forum.muffingroup.com/betheme/uploads/948/V0G2BDWJBNJ2.png Best regards
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Hi, Please open the Slider Revolution settings and change the Rendering Engine to SR6, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/055/SWHBGETPDDQZ.png https://forum.muffingroup.com/betheme/uploads/686/R5FV2IYYYC…
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The videos (or one of them) seem to be the root cause. After we removed them from the website, everything worked smoothly. For some reason, Chrome does not like them; maybe it could be due to Codex, as you mentioned. Best regards
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Hi, Mobile logo loads below 767px width. You can set up this logo in Betheme -> Theme options -> Responsive -> General. https://forum.muffingroup.com/betheme/uploads/159/ZZV8KGF9B0IS.png Best regards
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You can use the Banner Box element for that: https://forum.muffingroup.com/betheme/uploads/672/5NACJV5RDWS2.png Best regards
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1) I checked your website and I see no warnings. Also the two images assigned in the gallery displays correctly in the product: https://forum.muffingroup.com/betheme/uploads/458/C09B1ND95VWV.png https://forum.muffingroup.com/betheme/uploads/564/L513…
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Hi, I am happy to see that you found the root cause. If you have any other questions or problems, feel free to ask. Best regards
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It means that the theme you use on another site modifies WPBakery with additional functionalities. We do not modify this builder this way, so responsive options are available only for Columns, and I cannot help you with that unfortunately. Best re…
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We have not tested this plugin with our theme, so I cannot tell what could be the reason. Maybe one particular setting that differs from other websites is the culprit. It would be best if you could contact the plugin author regarding this. Best reg…
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https://forum.muffingroup.com/betheme/discussion/comment/261090#Comment_261090 But what option do you refer to in this message? I do not know what you are talking about here. Thanks
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Hi, I cannot recommend any other plugins than the ones listed here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Anyway, any official WooCommerce plugin should work. See this link: https://woocommerce.com/products/ B…
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Hi, I can see the Sticky header on your website: https://forum.muffingroup.com/betheme/uploads/741/CBDS1DWUK31D.png Should I check some particular page, or proceed with any particular steps to reproduce your issue? Best regards
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You can use the Testimonials slider for that. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-testimonials-slider/ Best regards
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Now, I see many errors in the browser console. https://forum.muffingroup.com/betheme/uploads/030/BRLZRJUD3RC8.png Please download a fresh package of Betheme from ThemeForest and reinstall it on your website. You can also reinstall the WordPress. If …
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We are working on it. When we find the root cause, I will let you know. Best regards
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Hi, Your screenshot shows that this template is assigned to the entire site: https://forum.muffingroup.com/betheme/uploads/297/4TI3FXHBVD1Y.png If you do not want to display it on all pages, save this template without any conditions. Then it should …
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Please go to Betheme -> Theme options -> Fonts -> Size & Style, disable Auto font size, and then you can set up mobile font size manually: https://forum.muffingroup.com/betheme/uploads/433/Y1AI9IKHDH2F.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…