Phil
Phil
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- Phil
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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I do not speak French, and I used Google Translate to understand your message, so I hope I get your message well. As I explained earlier, I disabled unsupported plugins in bulk. I would love to have as much time to spend on every topic as possible, …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You set up a sticky mobile logo but not the mobile logo: https://forum.muffingroup.com/betheme/uploads/046/MG6YIM5KM0FY.png You do not even have a sticky header active, so no change will be visible after you set it up like this. Set the mobile logo …
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Hello, Please go to Betheme -> Theme options -> Responsive -> General, and activate the Off-canvas Mobile sidebar. https://forum.muffingroup.com/betheme/uploads/591/X0MF4BZHBSDW.png Best regards
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Hi, No, there is no option to do that. We have it on our to-do list, but I cannot tell when it will be available. Best regards
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The demo was imported, but the pages were not assigned properly. I opened Settings -> Reading and re-assigned the Home and Blog pages. https://forum.muffingroup.com/betheme/uploads/321/KBXPYVN8TNDQ.png By the way, while checking your website, I n…
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In our documentation, you can read: https://forum.muffingroup.com/betheme/uploads/970/KKJOBIRY2Y5F.png So, if a plugin that we do not support is the root cause of your issue, you must contact the plugin author to help you resolve it. I understand yo…
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There is no option to work it as you describe with pagination, and after clicking on it, the page will always reload. However, Infinite Load can be done there, but as I checked on my environment it does not work as it suppose, but if you send us the…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Do you remember any particular steps you did before that happened? Best regards
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check it out. Notice! Please attach a link to this forum discussion. Sending…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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You must edit this page and set the bottom margin to the heading elements. https://forum.muffingroup.com/betheme/uploads/773/4KWAJ3P9XW3P.png Best regards
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Hello, You can make the whole field clickable with this CSS: #menu ul li.submenu .menu-toggle::after { position: absolute !important; right: 10px !important; } #menu ul li.submenu .menu-toggle { width:100% !important; } Put it in Betheme -> Th…
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Hi, It is a Subheader. You can hide it in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/327/TSH4B6VUBIY3.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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What cache do you refer to? Can you explain what option you are talking about, please? Best regards
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Hi, Please go to Betheme -> Theme options -> Responsive -> General, and "Enable on mobile" the Content overflow. https://forum.muffingroup.com/betheme/uploads/553/IIO01JEAB31M.png Best regards
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Hi, Please go to Betheme -> Theme options -> Performance, and set Builder local styles to Inline in header. https://forum.muffingroup.com/betheme/uploads/342/DA1XG5R4ZOD8.png Best regards
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We checked that, and it does not seem that the Betheme is the culprit. From what we see, functions that take the longest to load are standard WordPress functions and some Wordfence. We can investigate further, but we will need FTP access to your web…
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Your child theme is the root cause. I disabled it, and the plugin works properly: https://forum.muffingroup.com/betheme/uploads/036/NDI9S5JI1F6D.png https://forum.muffingroup.com/betheme/uploads/652/4AAFO1OJ6OI7.png Also, with this plugin, the AJAX …
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However, there is no indication that the Slider element is suitable for popup templates. Even in the slide creation, there is no "open popup" text, only "Lightbox image." https://forum.muffingroup.com/betheme/uploads/347/U5XVHOD…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Thank you, it worked now. We have done some tests but found nothing. Please contact your hosting provider and ask for some server logs. Maybe we will find something there. Best regards
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There is no option to show it with this header style. You must recreate this header with the Header Builder to achieve that. Best regards
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I thought that you refer to the heading. If you want to change the hearts colors indeed CSS code should be used, but it would be better if you use this one: .progress_icons .progress_icon i{ color: #ff0000; } Best regards
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https://forum.muffingroup.com/betheme/discussion/comment/261062#Comment_261062 Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact a…
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I understand your frustration, but unfortunately, if the culprit is the plugin we do not support, our hands are tied. You can find a list of supported plugins here: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility Also, y…
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Go to Betheme -> Theme options -> Header & Subheader -> Subheader, and set up higher top padding value for the subheader. https://forum.muffingroup.com/betheme/uploads/193/0MU48PY0F7QD.png Best regards