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Phil

Phil

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Phil
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  • Hi, Unfortunately, we do not have such a feature yet. We have it on our to-do list, but I cannot tell when it will be available. Best regards
    in Bottom Fixed Menu Comment by Phil October 2024
  • Hello, Please check the following link: https://contactform7.com/setting-up-mail/ Ensure that you set up your contact from properly. Best regards
    in Newsletter is not working Comment by Phil October 2024
  • Hi, We do not have a video tutorial about that, but the process is pretty simple. Please go to Betheme -> Theme options -> SEO and enter the code given by Google. https://forum.muffingroup.com/betheme/uploads/458/R5JO5VHDNZPY.png Best regards
    in google analytics conecting issue Comment by Phil October 2024
  • Hi, 1) These are two different pages and links: https://forum.muffingroup.com/betheme/uploads/960/4DPDVV1TT85C.png https://forum.muffingroup.com/betheme/uploads/105/G33Z8Z9DP1TY.png It looks like you have a duplication of your home page without cont…
    in page elements not showing with slider revolution enabled Comment by Phil October 2024
  • 1) Please try the following CSS code: @media only screen and (max-height: 800px) and (min-width:1240px){   .menu .submenu.last .sub-menu{     top: -120px!important;   } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) …
    in Auto Draft in menu isn't disappearing Comment by Phil October 2024
  • You should find this image in Betheme -> Theme options -> Global -> General: https://forum.muffingroup.com/betheme/uploads/702/HX9BULQEBY3D.png Best regards
    in Photo 2 Theme (Background Image) Comment by Phil October 2024
  • I passed it on to the development team, and we will consider adding this feature in upcoming updates. For now, please use the following CSS code: .mfn-header-menu .current-page-ancestor a{  color: #007956!important; } Put it in Betheme -> Theme o…
    in How to set hover style on both main menu and subcategory menu, for the current page? Comment by Phil October 2024
  • Hi, It is a bar that appears in the mobile Safari browser above the website: https://forum.muffingroup.com/betheme/uploads/424/IFQ024ELEJXX.png Best regards
    in What is a Safari Bar? Comment by Phil October 2024
  • Hi @Nachbarsaft, You have side margins assigned to the section: https://forum.muffingroup.com/betheme/uploads/161/3BQUK09THH0F.png For mobile view, you can set it to zero to gain more space. https://support.muffingroup.com/video-tutorials/responsive…
    in How to avoid word splitting? Comment by Phil October 2024
  • Please do not share login credentials on the forum, as others can see them. Anyway, the page you sent is password-protected: https://forum.muffingroup.com/betheme/uploads/896/UB252EAABEZF.png Please send this password privately thru the contact form…
    in How can I hide this section “inner intro”? Comment by Phil October 2024
  • Except for the three first pre-built websites, which are marked as Default, the rest are sorted from newest to oldest. https://forum.muffingroup.com/betheme/uploads/422/JZ2AYIZHII21.png For example, in Photography 4, you can find Blog Posts and Arch…
    in Any Pre-Build Websites Using Templates? Comment by Phil October 2024
  • I am happy to see that you found the root cause. If you have any other questions or problems, please let me know. Best regards
    in AdBlock is blocking the Betheme Map Comment by Phil October 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Edit label X on cart Comment by Phil October 2024
  • Sorry, but the login credentials you sent are not working: https://forum.muffingroup.com/betheme/uploads/299/3HK57CTAP651.png Please ensure that you sent the correct username and password. Thanks
    in bug between "slides"-"popup" and "lightbox image" Comment by Phil October 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How can I hide this section “inner intro”? Comment by Phil October 2024
  • We have corrected the color problem on your website. Best regards
    in Back to top -icon color not changing Comment by Phil October 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Photo 2 Theme (Background Image) Comment by Phil October 2024
  • Hi, Can you show a screenshot showing what you refer to exactly, please? Thanks
    in Secondary menu not showing in sticky menu? Comment by Phil October 2024
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Problem with menu visibility Comment by Phil October 2024
  • As far as I know, it has always been like that. I also activated another theme for a test, and there is no responsive setting for a row with Twenty Twenty-Four. https://forum.muffingroup.com/betheme/uploads/961/44QPEG6HVKQN.png Best regards
    in Issues with missing responsive options and elements in WPBakery after BeTheme installation Comment by Phil October 2024
  • I still do not see any animation. Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Pl…
    in Animations does not work every time Comment by Phil October 2024
  • We have not implemented such a feature in our theme. We have done support only for simple fields. Best regards
    in ACF image fields Comment by Phil October 2024
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. If this will not help, keep minifying plugins off as I must check your website with them disabled. Thanks
    in BULLET TEXT DOES NOT SHOW Comment by Phil October 2024
  • Login credentials works for this, thank you. However, I checked your website, and WPBakery Responsive settings are there: https://forum.muffingroup.com/betheme/uploads/595/9C7OSIJA54DN.png Should I check some specific place? Best regards
    in Issues with missing responsive options and elements in WPBakery after BeTheme installation Comment by Phil October 2024
  • I removed widgets for you by installing the Classic Widgets plugin: https://wordpress.org/plugins/classic-widgets/. What you are experiencing with widgets seems to be a WP issue. See the following discussion: https://wordpress.org/support/topic/publ…
    in How to delete the footer? Comment by Phil October 2024
  • I received your credentials for testing environment and tried log in, but the following page appeared: https://forum.muffingroup.com/betheme/uploads/817/2Y3ULKYH89CB.png Can you disable it or whitelist Poland, please? Thanks
    in Very strange problem - pages randomly stalling Comment by Phil October 2024
  • I tried to log in to your WP panel but the credentials you sent do not work: https://forum.muffingroup.com/betheme/uploads/722/MLKFRRC6KNPE.png Please resend them but ensure that they are correct. Thanks
    in Stuck on "Content" installing for pre-built websites Comment by Phil October 2024
  • I checked that on my PC on Chrome. However, I rechecked it with a different device, and I can see that disabling AdBlock only helps after the browser hangs, and when I surfed some more, it hung again. Surprisingly, activating AdBlock helped to load …
    in Very strange problem - pages randomly stalling Comment by Phil October 2024
  • I can see that it only happens when you are not logged in. It means that some plugin or tool on the server is the root cause. Disable all your plugins (except WooCommerce and Elementor) and check that. If this does not help, contact your hosting pro…
    in Elementor do not work Comment by Phil October 2024
  • Hi, You have HTML errors on this page what is most probably the root cause: https://forum.muffingroup.com/betheme/uploads/120/MAOA711N8AW7.png These errors mean that some HTML tag/s is/are not closed or misplaced, and as you say that everything is i…
    in Text appears bold on some pages Comment by Phil October 2024
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