Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,490
Last Active
Roles
Moderator

Comments

  • Sorry, but I quite do not understand your question. If you want, you can use a staging domain. You can go ahead and set up your website there first. https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ If you keep the same page…
  • One of your plugins is the root cause: https://forum.muffingroup.com/betheme/uploads/064/YRWIW0AIUWP9.png https://forum.muffingroup.com/betheme/uploads/835/3AVIHQRQ7P5R.png https://forum.muffingroup.com/betheme/uploads/566/B2WZ5PE4YSZQ.png After dis…
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
  • Hi, Do you have your Betheme, WP, and plugins up to date? Where does this error appear? Did you try disabling your plugins? Best regards
  • Hi, Please see the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ Also, in Betheme -> Theme options -> Responsive -> General, enable Mobile sidebar: Off-canvas. https://forum.muffingroup.com/be…
  • Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. If this will not help, try the following CSS code: #Top_bar #logo img{  max-height: 100%!…
  • 1) Try this one instead: .single-product .mfn-woocommerce-tabs .mfn-woocommerce-tabs-nav li a[href='#tab-additional_information']{  display: none; } 2) I mean that there is no option to achieve what you need with the options available within Betheme…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please go to Betheme -> Theme options -> Global -> Logo, check the "Remove max-height..." option, and check if the problem persists: https://forum.muffingroup.com/betheme/uploads/792/T2IKSI9L92FG.png Best regards
  • Sorry to hear that. Anyway, please note that I am still here to help you, and I would be glad to resolve this for you. However, I hope that you understand that without replicating this problem, it is practically impossible for us to locate the root …
  • Are you using header styles from theme options or the Header Builder? Can you attach a link to your website? Thanks
  • Which pre-built website you are using? It was designed this way because it is the most optimal usage, as most users are willing to enter the prime category, and without this functionality, they would not be able to. Best regards
  • Hi, Do you mean that Google is not indexing your website? If yes, then there is not much we, as theme support, can do. It is hard to predict when Google will decide to index your website. Please check the following link: https://support.google.com/w…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact. We will then check what the reason might be. Notice! Please attach a link to th…
  • No, I did not have anything active to show standard fonts. Is it a custom font? I do not see it in the standard Slider Revolution. If yes, please ensure that you set it up correctly: https://www.sliderrevolution.com/faq/customize-your-sliders-with-c…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
  • You can adjust it in Betheme -> Theme options -> Responsive -> Header: https://forum.muffingroup.com/betheme/uploads/278/U9NLSFB04GJK.png Best regards
  • Hi, If you put your CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, then it will be not removed upon theme update. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, The SEO options in our theme are only basic ones. If you plan to pay more attention to your website's SEO, I suggest using an SEO plugin like YOAST or RankMath, as they have more customization options, hints, etc. If you decide to use YOAST or a…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • https://forum.muffingroup.com/betheme/discussion/comment/262830#Comment_262830 Did you handle this? https://forum.muffingroup.com/betheme/uploads/898/WEU7WZA2Z104.png https://forum.muffingroup.com/betheme/discussion/comment/262834#Comment_262834 Go …
  • 1) Now this tab is gone: https://forum.muffingroup.com/betheme/uploads/181/KF8464I0GWLE.png You might have some cache that hold your website display from before the change. 2) There is no option to remove the price range only from the products with …
  • Through the contact form I provided in my previous message. Best regards
    in slide cart Comment by Phil December 2024
  • Hi, Where do you want to show this search? Do you want it in the header or somewhere in the content? In the content, you can use the Live search element: https://forum.muffingroup.com/betheme/uploads/142/0FPU39MFEHKZ.png If you want it in the header…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • You should use the Post Categories element in the Single Post template: https://forum.muffingroup.com/betheme/uploads/164/21SWE7VIQBTN.png Best regards
  • You can exclude categories in Betheme -> Theme options -> Blog & Portfolio -> Blog. https://forum.muffingroup.com/betheme/uploads/965/YPLJPQH6J972.png Best regards
  • I cannot provide IP, but you can whitelist Poland. Best regards
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.