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Phil

Phil

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Phil
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  • I have set conditional logic like this and it works: https://forum.muffingroup.com/betheme/uploads/987/UAGGIIL34DKF.png https://forum.muffingroup.com/betheme/uploads/857/DFQUTZ54CCSM.png Please check it out. Best regards
    in Every new template overrides the rules of the previous one Comment by Phil October 2024
  • Hi, The sidebar position is controlled through Template settings. You had it set to off-canvas (Filters button on shop page), and I switched to Full width. https://forum.muffingroup.com/betheme/uploads/821/MXFAJW9QHO0S.png Best regards
    in I cannot hide the active filters button using Shop Products module in a template Comment by Phil October 2024
  • 1) If you activate it back to I can check if it can be done with a custom CSS code. 2) I will pass your suggestion to the dev team. Best regards
    in Mobile menu not changing Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Home is not shown in Breadcrumbs Comment by Phil October 2024
  • Hi, 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
    in content overlapped to the sub page menu and slider issue Comment by Phil October 2024
  • This fix will also be implemented in the upcoming update. Best regards
    in Sidebar menu search icon Comment by Phil October 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Back to top -icon color not changing Comment by Phil October 2024
  • Can you answer this question, please?: Did you test it for a while with all plugins disabled but Woocommerce? I already asked twice but received no answer. Thanks
    in Please help my problem Comment by Phil October 2024
  • Please use the following CSS: .blog_wrapper .posts_group .image_frame{  border-radius: 32px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Blog Post Linking and Template Issues Comment by Phil October 2024
  • Hello, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
    in I have a problem with the sticky header Comment by Phil October 2024
  • Hi, Sorry, but I quite do not understand. Please explain in more detail what you want to achieve. Best regards
    in Enable Quantity Label Comment by Phil October 2024
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Theme Not Updating Comment by Phil October 2024
  • Hi, Sorry, but I quite do not understand. Please explain in more detail what you want to achieve. Best regards
    in customer advice Comment by Phil October 2024
  • Hi, It’s because of the CORS library, which hasn’t been installed on your server. You can read more details about the CORS at https://enable-cors.org/server.html, but we recommend contacting your server administrator in this case because he will be …
    in Icons not showing Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Revolution Slider not showing up in plugins Comment by Phil October 2024
  • But does your website have an SSL certificate? If yes, then these URLs should be HTTPS, not HTTP. https://forum.muffingroup.com/betheme/uploads/632/OM9QQMT4KGMB.png Best regards
    in Background of global section does not appear on page Comment by Phil October 2024
  • Hi, It looks differently for me: https://forum.muffingroup.com/betheme/uploads/446/IA15PMCTA0LX.png Even for one of the narrowest width that mobiles can have: https://forum.muffingroup.com/betheme/uploads/500/GPR6MD7ZYILM.png Did you handle this in …
    in How to avoid word splitting? Comment by Phil October 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in Images not lining up Comment by Phil October 2024
  • I contacted the dev team, and they told me that, unfortunately, because of technical limitations, it cannot be used as a background image. However, I can suggest a workaround for that. I can see that you are not using the Header Image field, so you …
    in ACF image fields Comment by Phil October 2024
  • Sorry, but the login credentials you sent are not working: https://forum.muffingroup.com/betheme/uploads/493/9CPU2MBE7GA4.png https://forum.muffingroup.com/betheme/uploads/071/YFAMYI1JTYQ7.png Please resend them, and ensure that they are correct, an…
    in Issues with missing responsive options and elements in WPBakery after BeTheme installation Comment by Phil October 2024
  • Hi, It is part of the hero slider, so to remove it, you must edit the slider with Slider Revolution. Best regards
    in Slider's Bottom Gap Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Editing Shop Template - Furniture Store Pre Built Template Comment by Phil October 2024
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
    in Breadcrumb navigation in the header of the site no longer displays the main page Comment by Phil October 2024
  • So it means that the demo you imported does not have these templates, and you must create them. Best regards
    in Set product attribute color card Comment by Phil October 2024
  • Hi, Please always attach screenshot showing your issue. This is how it look for me: https://forum.muffingroup.com/betheme/uploads/409/ZMC0J48HU630.png I do not know what you refer to exactly. Best regards
    in Image Gallery Slider Glitch Comment by Phil October 2024
  • You can add plugins and freely use them, but I cannot tell you anything about the plugins we do not support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility. Best regards
    in ACCOUNT FOR MY CUSTOMER ON MY WEBSITE Comment by Phil October 2024
  • As I mentioned in my previous message, it does not seem to be a Betheme issue, so you must contact WooCommerce support instead. Best regards
    in Issue with WooCommerce Product Reviews Not Displaying Comment by Phil October 2024
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
    in How to manipulate itnem to optimize LCP Comment by Phil October 2024
  • Hi, It can be done with Sidebar menu builder: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ https://forum.muffingroup.com/betheme/uploads/262/ZAH0116LXMG7.png Best regards
    in Menu overlay and subitems Comment by Phil October 2024
  • 1) Go to Betheme -> Theme options -> Footer, and select an option to Hide it: https://forum.muffingroup.com/betheme/uploads/741/4HXYE200KWXO.png 2) Edit the portfolio project page, and you will find these data in the page options: https://foru…
    in How to delete the footer? Comment by Phil October 2024
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