Phil
Phil
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- Phil
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Are there any steps to reproduce this issue? I checked your website, and it looks like this to me: https://forum.muffingroup.com/betheme/uploads/563/KBYDD55NECQX.png Best regards
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Hi, Go to Betheme -> Theme options -> Shop -> Single product, and check an option to hide the content there. https://forum.muffingroup.com/betheme/uploads/071/EWE0VQK3DY16.png Best regards
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Sorry for not answering about that. Go to Betheme -> Theme options -> Header & Subheader -> Header, and change the height value to zero. https://forum.muffingroup.com/betheme/uploads/349/JHWAJIS6TRI5.png Best regards
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Hi, We are aware of this and are contacting Envato to correct it as soon as possible. Best regards
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Looks like menu imported wrongly. I imported in on my environment, and it works properly, so I do not know what could cause it. However, it is an easy fix. Go to Appearance -> Menus, and assign menu items to it like on the following screenshots: …
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Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Subheader, and set some top padding to the Subheader: https://forum.muffingroup.com/betheme/uploads/029/NCSST6OXUU00.png Best regards
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Hi, I checked that by adding 4 custom icons and they all work properly: https://forum.muffingroup.com/betheme/uploads/207/XLCAKCFTO09B.png Are there any particular steps to reproduce this issue? Please, turn off all of the plugins, refresh your cach…
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This is due to header Height from Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/331/WX0TU4O3GL1E.png You might have some cache active and that is why you do not see changes immed…
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Hi, If you already placed a comment in another discussion, please do not create duplications. Did you try the setting I mentioned in this topic?: https://forum.muffingroup.com/betheme/discussion/69797/logo-on-mobile-does-not-change#latest On the scr…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Posts are part of the "Content" from your second screenshot. So after choosing Content, just go through the import and skip the database reset. This: https://forum.muffingroup.com/betheme/uploads/551/LUMUWE8JLNIO.png It is not a clickable …
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I am happy I could help. Please let me know if I can help with anything else. Best regards
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Hi, It is an archive page. There is information that single-page import do not work on archives. https://forum.muffingroup.com/betheme/uploads/701/AARWE52TK59F.png You can find settings for shop in Betheme -> Theme options -> Shop. Best regar…
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You wrote beyond our working time, so I could not answer you. Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, switch to some other theme like Twenty Twenty-Four, and see if the same thing happens …
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Do you not remember which files you edited? We do not see any unclosed tags in our theme files, so we do not know what you refer to. Best regards
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Please check if you do not have the option "The content" in the Page options set to Hide. If it is, change it to Show. https://forum.muffingroup.com/betheme/uploads/222/BFA62TKB0R6H.png Also, check if you do not have the template changed i…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please use the following CSS code for now: .header-stack #Top_bar.is-sticky .top_bar_right{ position: relative; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. We will also correct this issue in upcoming updates. …
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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It should not be this way. We have corrected it as well. Please check it out. Best regards
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Hi, Please use the following CSS code for now: .header-stack #Top_bar.is-sticky .top_bar_right{ position: relative; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. We will also correct this issue in upcoming updates. …
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Hi, From what you mentioned, it is not a Betheme issue at all. You should contact the plugins author instead. Best regards
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I received your private message, but it does not include a link to your website. Please send another message with complete data. Thanks
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Hi, Yes, I saw it. You wrote beyond our working hours thus we could not answer you. Best regards
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This has to be related to the plugins you are using. As I showed in the results in my previous message, they do not differ no matter if client slider was present or not. Best regards
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I believe that I might not understand your issue fully. Are you able to record a video showing your problem, please? It will surely prevent any confusion. Thanks
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Hi, We are aware of this and are contacting Envato to correct it as soon as possible. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…