Phil
Phil
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- Phil
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Hi, Please check the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ Best regards
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As I mentioned in my previous message, you can use the single page import to import the post structure. Otherwise you must import the demo again, an remove everything but posts. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priv…
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We have located the source of this issue, but we are still working to correct it. Also, you did not sent FTP access as I asked. Please send it and remember to attach a link to this forum discussion. Thanks
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It is no Clients slider problem. I made two tests of your website. First, with Clients slider: https://forum.muffingroup.com/betheme/uploads/464/9DAPBXB2H5ED.png Second without it: https://forum.muffingroup.com/betheme/uploads/997/3UTDEYTPOHWS.png A…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Please check the following link. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make y…
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There is no difference between licenses, so yes, I am sure that is due to Cross-Origin as I checked the browser console when opening BeBuilder on your website, and I encountered this problem with other customers. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Can you attach a screenshot showing what you want to achieve, please? Thanks
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Hi, 1) Global colors can be changed in Betheme -> Theme options -> Colors. Sometimes, pre-built websites set a different color for a particular element, so in this case, the Style tab of the element is being used. https://forum.muffingroup.com…
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I can suggest contacting WooCommerce support regarding this issue. Best regards
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Hi, Can you provide more detail as to what exactly you refer to, please? If you can tell me which file does not have closed tags, we will correct that. Best regards
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Did you revert the backup as Albert suggested? Best regards
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Hi, Thanks for reporting. I passed it on to the dev team, and we will correct that. Best regards
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Hello, 1) We have corrected it on your website. Can you please check it out? 2) I opened a couple of pages on your website, and on all BeBuilder loads correctly. Should I check some specific pages? Best regards
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Please contact your hosting provider and ask if you do not have any caching tool enabled on your server. If it is, please disable it. If you do not have any of it, please send FTP access as you did with WP dashboard access. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, If you did not make any backups, there is no option to recover this. I do not know which demo you imported, but you can try to use single-page import feature: https://support.muffingroup.com/video-tutorials/how-to-import-single-page/ Best regar…
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Hi, Please activate some other themes like Twenty Twenty-Four and check if the same thing happens then. Best regards
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Hi, The arrows show when the number of thumbnails in the product gallery exceeds the width of the product Image element. With only three images, the arrows will not show. You must have more product images. Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Did you set the number of posts in the main settings? https://forum.muffingroup.com/betheme/uploads/349/KKSO0WUP4DGA.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Please send us the WordPress dashboard access and your license key privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a…
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Sorry, it took a little longer, but it was the more complex fix. Anyway, we managed to correct that on your website. Please check it out. Best regards
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You used Dropcap shortcode in the same way as presented here, but we did not notice that this presentation is wrong. It should look like this: https://forum.muffingroup.com/betheme/uploads/360/38YLOP1AK6FJ.png I left it on your website, so you can c…