Phil
Phil
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- Phil
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Hi, So everything is fine now? Can I help with anything else? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, That is because you have Parallax enabled. In the BeBuilder view, Parallax does not show, and it is visible only on the live page; the position and size parameters do not work when Parallax is enabled. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, You can see that this issue is about connection timeout, and the problem is not theme-related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related link…
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Hi, There is no option for that at the moment. However, that is a good point, and I have passed it on to the dev team to add such a feature. Best regards
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Good to see that you handled it. Is there anything else I can help you with? Best regards
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1) No, there is no option to add fetchpriority at the moment. 2) It depends on where you want to include your scripts. Anyway, there are a couple of places and they are all placed in Theme options: Global -> Hooks https://forum.muffingroup.com/be…
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You did not specify anywhere in your first two messages that the license key on the staging domain is not present in the registration area, which is why I suggested deregistration there. Anyway, I am glad to see that you handled it. Can you tell me …
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If you have already solved it, it is pretty challenging to tell what could have gone wrong. I would have to check the corrupted website. Best regards
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Hi, Please go to Betheme -> System status, and check if your server meets the theme requirements. Thanks
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You can choose to import "Selected data" and select the "Content" so all posts, pages, templates, etc. will import, but your theme options will remain untouched. https://support.muffingroup.com/documentation/pre-built-websites/#d…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to the parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access…
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Try the following CSS code: .mfn-footer{ overflow-x: visible!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Hi @dq-8, We had to finish a major update first, which is on the final straight. After this update, we are getting back to this topic, so it should be available in the following big update (after the newest one). Best regards
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Hi, What height value did you set in the Settings tab? https://forum.muffingroup.com/betheme/uploads/261/XYOI3TUXBW4T.png Best regards
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Sorry we had to do one more adjustment in the theme files. Please check it out now. Thanks
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The CSS does not work that way, unfortunately. Anyway, we made adjustments in the theme files on your website, and now when you add :date_format at the end of the date, the dynamic data it will be changed to what you have set in WP options: https://…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Please ensure that you have this field empty: https://forum.muffingroup.com/betheme/uploads/905/E6YH79C9RI87.png Only the Popup ID field should be filled. Best regards
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Hi, I am sorry, but I do not understand. Your header displays correctly on your website: https://forum.muffingroup.com/betheme/uploads/128/8SQOEDGUHYUA.png Please also explain in more detail what you refer to here: https://forum.muffingroup.com/beth…
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Hi, There is no option to import only that part. You would have to manually recreate the single product layout. https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please edit your shop template and set the wrap with filters to be visible on the mobile view. See the responsive visibility part from that video: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Thanks
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Your screenshot does not show the Betheme dashboard, but our license manager tool. Go to this domain: https://lightsteelblue-bee-912788.hostingersite.com/, open Betheme -> Dashboard, and deregister your license there. https://forum.muffingroup.co…
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Hi, Please explain in more detail what you refer to. Thanks
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Hi, You can use Query Loops for that. See the following video tutorials: https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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I have checked that, and I can see that the slider works correctly on your website: https://forum.muffingroup.com/betheme/uploads/988/U2IOWZSJLP9G.png https://forum.muffingroup.com/betheme/uploads/413/VEKTF067SLTG.png Did you handle it in the meanti…
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Hi, We have tested the newest version of Betheme with the latest version of WordPress, and everything seems to work correctly, and we have not encountered any limitations. Of course, if we notice anything wrong or if anyone reports any crucial issue…
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If Betheme was downloaded from https://themeforest.net/downloads, we guarantee that it has been verified and does not contain any security issues. The above messages may come from any source - possibly triggered by one of the plugins. Please indicat…