Phil
Phil
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- Phil
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Comments
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Hi, Sorry, but I do not know what you refer to. I checked your product and the title in Subheader is put in H1: https://forum.muffingroup.com/betheme/uploads/517/ZMGEJSEI982A.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Try the following CSS: @media only screen and (min-width:1370px){ #Top_bar .menu .menu-item span{ font-size: 14px; } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, The website styles are loading. You can improve the loading following tips mentioned in the link below. There you will find instructions about how to improve the loading time for your website. https://support.muffingroup.com/how-to/how-to-speed-…
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Hi, It is not possible. Only our taxonomies work with our conditional logic. Best regards
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We have corrected it on your website. This fix will be also included in the upcoming update. Best regards
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Hi, Does it happen only in the preview? Please turn off all of your plugins and see if the problem persists. Also, check if your URL settings in WP are set up properly. See the following article about that: https://support.muffingroup.com/faq/bebuil…
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The following widget is the root cause: https://forum.muffingroup.com/betheme/uploads/910/XP1DJCI3BEN6.png When it is not present, the problem is gone. I tested it with the Storefront theme, and it works in the same way there. You should report this…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, You can use the Header Builder for that. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
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Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Also, try the tips from the following video tutorial: https://support.muffingroup.com/vid…
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Please do not bump your message. You wrote beyond my working time and I could not answer you. Did you try disabling all plugins except basic WooCommerce? Best regards
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Hi, You can deregister previous license and register a new one in Betheme -> Dashboard. https://support.muffingroup.com/documentation/installation-updates/#theme-registration Best regards
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Hi, I have deactivated all plugins, and the problem was gone. I activated them back, and it did not occur again. If this problem will return, disable your plugins one by one to see which is the root cause. Best regards
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Hi, Sidebars do not have conditions. They are assigned to the menu burger element. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
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Please attach a link to an example product so we can check this problem. Before that, you can turn off all of the plugins, refresh your cache, and check if the problem persists. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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No, there is no option for that. To adjust it a custom CSS code should be written. Best regards
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Sorry, I posted the wrong message. It should go somewhere else. That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following the steps mentioned in one of the topics in our FAQ from the Supp…
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Hi, Please go to Betheme -> Theme options -> Header & Subheader -> Subheader, and check the option hide the Subheader: https://forum.muffingroup.com/betheme/uploads/032/RKAJDVC0WQOU.png Best regards
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Go to templates, open shop template, go to template options, and there you will find this option. https://forum.muffingroup.com/betheme/uploads/084/A7FCZ9RMHAHV.png I have the user interface set to developer, so the layout might differ for you, and …
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You can assign it in the page options. https://forum.muffingroup.com/betheme/uploads/810/3DDCDH8WVJ6S.png Best regards
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I can see that you do not have the newest version of Betheme installed. Please update it and check if the problem persists. Moreover I can see that you use plugins that we do not support, so if update do not help, check if issue still occurs with pl…
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I can see that you do not have the newest version of Betheme installed. Please update it and check if the problem persists. Moreover I can see that you use plugins that we do not support, so if update do not help, check if issue still occurs with pl…
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I was able to reproduce it on Chrome. We are checking at what might be the root cause. Best regards
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And what about the hosting provider? The is a possibility that your server blocks it. Best regards
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Sorry, but the WP dashboard does not work on your website: https://forum.muffingroup.com/betheme/uploads/281/7JNNMLIWLFXJ.png Also, you did not attach a complete message because you did not attach FTP access as I asked. Please send another message w…
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The custom menu in Page Options works only for default header layouts from theme options, not for Header Builder templates. If you want to have a different menu using Header Builder, you must create a separate template with the appropriate menu sele…
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I saw the picture before, but I do not know how your website is built, and I must check it on live. Best regards