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Phil

Phil

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Phil
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  • Can you answer this question, please?: Did you test it for a while with all plugins disabled but Woocommerce? I already asked twice but received no answer. Thanks
  • Please use the following CSS: .blog_wrapper .posts_group .image_frame{  border-radius: 32px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
  • Hello, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
  • Hi, Sorry, but I quite do not understand. Please explain in more detail what you want to achieve. Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Hi, Sorry, but I quite do not understand. Please explain in more detail what you want to achieve. Best regards
  • Hi, It’s because of the CORS library, which hasn’t been installed on your server. You can read more details about the CORS at https://enable-cors.org/server.html, but we recommend contacting your server administrator in this case because he will be …
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • But does your website have an SSL certificate? If yes, then these URLs should be HTTPS, not HTTP. https://forum.muffingroup.com/betheme/uploads/632/OM9QQMT4KGMB.png Best regards
  • Hi, It looks differently for me: https://forum.muffingroup.com/betheme/uploads/446/IA15PMCTA0LX.png Even for one of the narrowest width that mobiles can have: https://forum.muffingroup.com/betheme/uploads/500/GPR6MD7ZYILM.png Did you handle this in …
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • I contacted the dev team, and they told me that, unfortunately, because of technical limitations, it cannot be used as a background image. However, I can suggest a workaround for that. I can see that you are not using the Header Image field, so you …
  • Sorry, but the login credentials you sent are not working: https://forum.muffingroup.com/betheme/uploads/493/9CPU2MBE7GA4.png https://forum.muffingroup.com/betheme/uploads/071/YFAMYI1JTYQ7.png Please resend them, and ensure that they are correct, an…
  • Hi, It is part of the hero slider, so to remove it, you must edit the slider with Slider Revolution. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • So it means that the demo you imported does not have these templates, and you must create them. Best regards
  • Hi, Please always attach screenshot showing your issue. This is how it look for me: https://forum.muffingroup.com/betheme/uploads/409/ZMC0J48HU630.png I do not know what you refer to exactly. Best regards
  • You can add plugins and freely use them, but I cannot tell you anything about the plugins we do not support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility. Best regards
  • As I mentioned in my previous message, it does not seem to be a Betheme issue, so you must contact WooCommerce support instead. Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Hi, It can be done with Sidebar menu builder: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ https://forum.muffingroup.com/betheme/uploads/262/ZAH0116LXMG7.png Best regards
  • 1) Go to Betheme -> Theme options -> Footer, and select an option to Hide it: https://forum.muffingroup.com/betheme/uploads/741/4HXYE200KWXO.png 2) Edit the portfolio project page, and you will find these data in the page options: https://foru…
  • Hi, It is because sticky menu button option enabled: https://forum.muffingroup.com/betheme/uploads/263/EN2RUQL711XS.png Disable it, and it should be correct. Best regards
  • Hi, You can set the Footer template for a particular page in the Page Options: https://forum.muffingroup.com/betheme/uploads/526/6K21EQBRFU9R.png Best regards
  • ACF dynamic data does not work for arrays, only for basic fields. I changed field settings from Image Array to Image URL, and it loads correctly: https://forum.muffingroup.com/betheme/uploads/768/WLEBT9JE7ECO.png https://forum.muffingroup.com/bethem…
  • What about my first question from the previous message? I used Browserstack to be able to change the location to Romania, and everything works correctly for me: https://forum.muffingroup.com/betheme/uploads/079/RGQYWAQHFRGT.zip Best regards
  • Hi, Please check if your URL settings in WordPress are correct. See the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
  • Hi, See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
  • It does not work because it is a term. I contacted the dev team and confirmed that ACF dynamic data works only for posts but not for terms. Just like showed in the following video tutorial: https://support.muffingroup.com/video-tutorials/advanced-cu…
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