Phil
Phil
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- Phil
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Did you test it for a while with all plugins disabled but Woocommerce? I tried to check your website, but the checkout fields look different for me: https://forum.muffingroup.com/betheme/uploads/888/070CTR16GR52.png Best regards
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This forum does not have such functionality, and it was always resolved in this way. I received your private message. Can you tell me which page has these custom fields? Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, 1) Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
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Hi, No, unfortunately there is no option for that. Best regards
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Hi, It is an archive page, and there is information that single page import does not work for archives. https://forum.muffingroup.com/betheme/uploads/630/LTYNJYP5JN4W.png Best regards
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Hi, There is one the same license for child and parent themes. The registration process does not differ if you are using child theme or not. https://support.muffingroup.com/documentation/installation-updates/#theme-registration Best regards
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Hello, 1) You must create another header template, assign it to the entire website, and assign the current one only to the home page. If you are using our Header Builder, you can assign template to particular page through Page Options. https://forum…
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Hi, You should contact your graphic designer regarding this. The only way I can help is the following video tutorial I found: https://youtu.be/m0Dk0jMilm0?si=7JyK9fumfp4xauYh Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, The offer slider element is not suitable for such constructions. You should put there rather a simple test with minor modifications. However, it should work better when you recreate Offer slider with Query Loop. https://www.youtube.com/watch?v=m…
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Sorry, but you wrote beyond my working time. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the…
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Hey, I received your private message with credentials but they do not work: https://forum.muffingroup.com/betheme/uploads/440/F5DQJ968U543.png Please send another message with working credentials. Thanks
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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Hello, 1) See the following video tutorial: https://youtu.be/OQ62reV6pUw?si=Yv2wUy6F0IHv2FD7 2) You can use the Shop template to add space at the top. See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-cu…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, 1) Go to Betheme -> Tools, use Regenerate Thumbnails, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/656/N8BRWEUCXV8R.png 2) Are you sure this text is correctly placed in the Footer Widgets? Best regards
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We have corrected it. Please check it out. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, You can try the following WooCommerce shortcode: https://woocommerce.com/document/woocommerce-shortcodes/page-shortcodes/#product-page Best regards
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Hi, Please see the following links: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ https://css-tricks.com/snippets/css/a-guide-to-flexbox/ Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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This means that it is not a Betheme-related problem. It would be best if you contacted WooCommerce support regarding this. Best regard
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1) I am saying that WP dashboard work properly for me: https://forum.muffingroup.com/betheme/uploads/434/PS5SD5R8EBR4.png Should I proceed with any extra steps to reproduce your issue? 2) Did you contact your hosting provider, as I suggested? If not…
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What about the other things I mentioned in my previous message? Did you disable all other plugins? Do you use a child theme? Did you check if it works when you switch to parent? Did you ensure that you configured everything properly? Best regards
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Please activate another theme, like Twenty Twenty-Four, and check if the problem persists. Best regards
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Hi, Are you sure that you have the most current version of betheme and this plugin? There is no longer a Google Listing and Ads plugin, only Google for WooCommerce. https://woocommerce.com/document/google-listings-and-ads/ https://wordpress.org/plug…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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1) The link title is this: https://forum.muffingroup.com/betheme/uploads/191/5FXXAQFBGXZ3.png https://help.emarsys.com/hc/en-us/articles/360016353478-Links-Link-title-attribute It is not a link that you assign to the title. As I mentioned in a previ…
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I did not receive any second message. The only message regarding this topic is the one I mentioned, which was incomplete. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please sen…