Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 7,860
- Last Active
- Roles
- Moderator
Comments
-
To autoplay, you also must have other parameters: autoplay and mute. Best regards
-
Hi, Can you be more specific about what you refer to? It would help if you attach a screenshot showing what you are talking about. Best regards
-
Hello, I do not want to misunderstand you. Do you mean this?: https://forum.muffingroup.com/betheme/uploads/360/09HOJGM5AV0Z.png Or this?: https://forum.muffingroup.com/betheme/uploads/528/WUEFB051HMQ9.png Best regards
-
So it could mean that it is caused by your server, as I showed on my screenshot it works correctly when I uploaded your video to my environment. Best regards
-
1) In Appearance -> Menus, add this icon to your menu items. https://forum.muffingroup.com/betheme/uploads/714/WTZY6AICC64A.png https://forum.muffingroup.com/betheme/uploads/863/AB31NL5GE9RQ.png 2) In the Sidebar menu template, set up the backgro…
-
Hi, Do you have any caching plugin on WP or caching tool on your server? Did you try purging the cache? If yes, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/u…
-
Hi, You must have Elementor PRO because only the PRO version has a Footer Builder. Best regards
-
There is a new update, but I was informed that this fix was not included to it, unfortunately. If you send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffi…
-
Hi, Open the section options, and set positioning to stretch wraps. https://forum.muffingroup.com/betheme/uploads/753/BH555KV5K6IP.png Best regards
-
Hi, I can see that you do not have the newest version of Betheme installed. Please update it and check if the problem persists. Best regards
-
Hi, Sorry, I do not understand your question. You added a link to your slider, and as far as I can see, it works properly. What is your problem exactly? Best regards
-
Hi, Did you deactivate it? I checked your website, and I do not see it anywhere. https://forum.muffingroup.com/betheme/uploads/828/ATB3Y3Z8QZVT.png Best regards
-
For that you would have to create a custom post template. https://forum.muffingroup.com/betheme/uploads/521/M6DPIQPSEXZ7.png https://forum.muffingroup.com/betheme/uploads/519/YAJ4HRZAJDXG.png https://forum.muffingroup.com/betheme/uploads/918/QPZT5KE…
-
We have corrected it on your website. Please check if everything works correctly now. Please note that after creating a template translation, the popup ID changes, and it has to be reassigned to the translated page. Best regards
-
Without access to your website, I cannot determine the source of your issue. At the moment, I can only recommend checking the following article: https://support.muffingroup.com/faq/troubleshoot-guide/ Best regards
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
1) Featured style is only for shortcode. For the element in BeBuilder, set up the background in the Advanced tab. https://forum.muffingroup.com/betheme/uploads/398/ZXGJACLHJ4I5.png 2) You can see that this issue is about connection timeout, and the …
-
I do not manage the mailbox, and I was not forwarded any message from you. Be sure that you sent all of the required information: link to this forum discussion link to your website Thanks
-
You still have not attached a link to your website. Can you send it, please? Thanks
-
Did you check the link I have sent you in my previous message? Did you follow the tips mentioned there? If yes, and they did not help, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right si…
-
You can edit its styles in Betheme -> Theme options -> Colors -> Forms. https://forum.muffingroup.com/betheme/uploads/441/U5L979WV46A4.png Best regards
-
Hello, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link …
-
Hi, You can try the sidebar menu template. See the following video tutorial: https://support.muffingroup.com/video-tutorials/sidebar-menu-vertical-header-builder/ Best regards
-
Hi, Sorry, but I do not know what you are referring to. Can you please explain in more detail what you want to achieve? Thanks
-
You did not attach a link to your website. Please always attach a link to your website. Anyway, if you use YouTube videos just like on the pre-built website, try to add the playsinline parameter to it. https://developers.google.com/youtube/player_pa…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hello, 1) Open the Post options and check an option to hide the Subheader. https://forum.muffingroup.com/betheme/uploads/262/QSIA6L95TTVL.png 2) What background do you refer to? Please attach a screenshot showing what you refer to and a link to your…
-
Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, ensure you do not have any caching tool enabled on your server. Thanks
-
It is always good to have up-to-date plugins and theme, so if you update it manually, you can disable automatic updates. Best regards
-
Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. The arrows can be activated in the Product Images element options (in the template). http…