Phil
Phil
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- Phil
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We have corrected it on your website. We will also implement this fix in the upcoming update. Please check it out. Best regards
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I checked that, and the website, as well as the dashboard, loads correctly for me: https://forum.muffingroup.com/betheme/uploads/375/UW2OHP3I8297.png https://forum.muffingroup.com/betheme/uploads/776/FXLP9LE3GOB6.png Cross-Origin Request is blocked …
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Hello, 1) If you create a new template and assign to it a condition that another template already has then the newer one will display for this condition. If you want to assign one template to all shop use this condition: https://forum.muffingroup.co…
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Hi, Did you also activate product reviews in the product settings? https://forum.muffingroup.com/betheme/uploads/459/E7KBX3L6UAB2.png Best regards
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4) https://support.muffingroup.com/video-tutorials/how-to-customize-woocommerce-single-product-layout/ 5) https://support.muffingroup.com/video-tutorials/header-builder-2-0/ 6) Please check if you have all WooCommerce pages set and configured proper…
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Hi, Please provide more details on what is happening when you are updating. Is there any error message when you try to update? If yes, what does it say? Best regards
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Hi, Please go to Betheme -> Theme options -> Accessibility, disable keyboard support and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/008/ZZRIH3ZCBO5Z.png Thanks
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Sorry, but I still quite do not understand. Can you explain in more detail what you need to search precisely? Thanks
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1) Some app caches could still hold the previous image. Did you try sharing the link in another app? 2) Indeed, it could be some cache. Best regards
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Such a configuration cannot be achieved by import. To do that you must manually set the page layout in BeBuilder. Best regards
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Yes, that is right. Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Only screenshots that did not load would be enough, and there was no need to take a screenshot of your message. Thank you anyway. 1) In this element, only the image is the clickable part that can be a link. https://forum.muffingroup.com/betheme/uplo…
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Our theme does not have such a feature. You would have to contact WooCommerce support regarding this. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, We're sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find t…
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It can be done with a custom CSS code. Do you need help with writing that? Best regards
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We received your private message and are checking that. I will let you know when we find anything. Best regards
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We received your private message and are checking that. I will let you know when we find anything. Best regards
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Hi, What you ask for requires file customization, which, in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web develope…
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Hi, See the following article: https://support.muffingroup.com/how-to/how-to-activate-auto-slide-for-slider/ Best regards
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You added widgets but did not configure them. https://forum.muffingroup.com/betheme/uploads/938/B1JWT4T7D8S3.png They work as soon as you set it up: https://forum.muffingroup.com/betheme/uploads/081/U4CIFRNURGI2.png https://forum.muffingroup.com/bet…
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1) Sometimes, it might take a while, but from my observations, it is usually no longer than a day. https://developers.facebook.com/tools/debug/ 2) You have a tablet view active. When set like this, the mobile view takes its style from the tablet. Di…
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To see a preview made with BeBuilder, you must use the BeBuilder preview option. Developer interface layout: https://forum.muffingroup.com/betheme/uploads/557/1VPFOED9ROCC.png Default interface layout: https://forum.muffingroup.com/betheme/uploads/2…
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The following modification in your WP config was the root cause: https://forum.muffingroup.com/betheme/uploads/049/QP6NDY7E5ZFP.png After commenting it out, styles work properly. Best regards
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first (including domain name change), head to thi…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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1) It is an Open Graph image. You can change it in Betheme -> Theme options -> SEO for the entire website: https://forum.muffingroup.com/betheme/uploads/588/YP2I58CFE37R.png Or for a particular page in Page Options: https://forum.muffingroup.c…