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Phil

Phil

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Phil
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  • Hi, There is no setting for that. The only option to achieve that is to edit the files, but we do not provide help with such customization. Best regards
  • Hi, The footer copyright area can be edited in Betheme -> Theme options -> Footer. https://forum.muffingroup.com/betheme/uploads/995/1GE6O26W462N.png Best regards
  • Unfortunately, screenshots are not enough. I must check it on a live website to tell what could be wrong. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Your custom CSS code is the root cause. Go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and remove it: https://forum.muffingroup.com/betheme/uploads/638/ET7PEZLFF0OJ.png Best regards
  • I found the following links about that: https://www.growfox.co.uk/blog/how-to-make-sure-your-svgs-have-height-and-width-attributes-using-illustrator-cc https://graphicdesign.stackexchange.com/questions/154484/why-are-the-width-and-height-params-miss…
  • Hey, Please do not share your license key here because others can see it. Please send us your license key and the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#c…
    in licence Comment by Phil October 2024
  • Hi, You can remove it in Betheme -> Theme options -> Global -> Navigation & Share: https://forum.muffingroup.com/betheme/uploads/931/SF9AY8ENXBLV.png Best regards
  • If you want to have text over the image, you should put this image as a section background and then add text to this section: https://forum.muffingroup.com/betheme/uploads/137/5IOQC3AVZPDX.png Best regards
  • Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hi, We will release an update correcting this issue today. Please update your Betheme to the newest version when it will be available and check this issue then. Best regards
  • Hi, I can see that the image you used there is JPG. Convert it to WEBP and recheck it. You can also try the tips mentioned in this article, if you did not tried them already: https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Thanks
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Please check the following article: https://www.sliderrevolution.com/documentation/pan-zoom/ Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • I received your private message and tried to log in, but the credentials you sent are not working: https://forum.muffingroup.com/betheme/uploads/041/JBUHATYLFVBF.png The FTP seems to work properly. Please resend the WP dashboard credentials. Thanks
  • Thanks but the images you sent in previous message does not work, and that is why also asked for them. https://forum.muffingroup.com/betheme/uploads/219/9H1EALU2DC0G.png Right now I am not sure how it suppose to look, and what exactly you want to ac…
  • Something is wrong with your SVGs. I placed one to Figma and exported it from there. Then I imported this icon to icomoon, generated a package, and uploaded it and it works properly: https://forum.muffingroup.com/betheme/uploads/013/DOV7BD4XZYAH.png…
  • I have added a custom CSS code to your Betheme -> Theme options -> Custom CSS & JS -> CSS. Please note that if you modify your header and it change its height, the custom CSS also must be adjusted. Best regards
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • As I mentioned before, the theme does not have the option to add noindex to pages. If you are sure this option is not selected, check YOAST settings. If you do not find anything, you should contact YOAST support regarding this. Best regards
    in Noindex Comment by Phil October 2024
  • Hi, You can import a new pre-built website without the database reset, so all content you currently have will be not erased, and adjust it. I suggest testing this by creating a copy of your website on a staging domain. https://support.muffingroup.co…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Sorry, but I quite do not understand. Can you explain that in more detail, please? Thanks
  • 1) We have corrected that. Please check it out. 2) You have set up line height for product titles to 11px. Increase this value or change it to em e.g. 1.5em. https://forum.muffingroup.com/betheme/uploads/359/WGTAB4YWD2BE.png Best regards
  • Hi, I have no idea why it happened again, so we must check it on your website. I have received your private message, but you did not attach link to your WP dashboard and FTP host address. Please send another message with complete data. Thanks
  • One of your plugins is the root cause. I have disabled all except the ones we support, and it works properly: https://forum.muffingroup.com/betheme/uploads/655/JJJ6K7Z23HC5.png https://forum.muffingroup.com/betheme/uploads/675/6DHRMDLXRFQ0.png https…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Go to Betheme -> Theme options -> Global -> General, and check Transparency to Top Bar with menu. https://forum.muffingroup.com/betheme/uploads/826/XDFEZUIHY171.png Best regards
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