Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 7,860
- Last Active
- Roles
- Moderator
Comments
-
Hi, That is not how a portfolio template works. A portfolio template is like a template for a shop, so you build a layout for your archives or portfolio pages. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-sho…
-
If you did not create any category, they are assigned as uncategorized, which should work correctly. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user…
-
No, it is not possible to achieve that for regular pages. Best regards
-
Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, ensure that you have installed the newest version of Betheme. Thanks
-
I only wanted to determine what broke with this error to locate and correct the issue. Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#c…
-
I am happy to see that you handled that. Your changes could not have been visible earlier because of your website's cache. If I can help you with anything else, please let me know. Best regards
-
You must use the Header Builder: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
-
Hi, What plugin for translations are you using? After creating translations did you save these templates for appropriate language? Are you displaying this popup when clicking a button or when loading a page? Please always attach a link to your websi…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hi, If you use the header style from the theme options you can enable that in Betheme -> Theme options -> Search -> Form. https://forum.muffingroup.com/betheme/uploads/557/BA2VBAYDKZT0.png If you use Header Builder, you must add a search fi…
-
Hello, 1, 2) See the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ 3) It would require writing a custom CSS code. I can help you with that, but I will need a link to your website…
-
Hi, Can you please attach a screenshot from your menu in the WP dashboard? Thanks
-
I have disabled all of your plugins except WooCommerce, and it loaded pretty fast: https://forum.muffingroup.com/betheme/uploads/052/Z660BX8JIJYN.png The same product when I activated the plugins back: https://forum.muffingroup.com/betheme/uploads/9…
-
Hi, Are you sure that other projects are not assigned to different categories? It could be the reason why it is happening. Best regards
-
I am happy to see that you managed to solve that. Is there anything else I can help you with? Best regards
-
First, you should update Betheme. See the following link about the theme update: https://support.muffingroup.com/documentation/installation-updates/#theme-updates You will not lose anything because all data is stored in the database. Anyway, you sho…
-
Try the following CSS code: .slider_pagination .slick-active a{ top: -4px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
-
Hi, You can install/update the bundled plugin from Betheme -> Install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to pu…
-
Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access priv…
-
It will probably be next week, but as I mentioned in my previous message, I have already corrected it on your website. Best regards
-
Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
-
Did you proceed with any changes? It shows like this for me: https://forum.muffingroup.com/betheme/uploads/910/U3H1ES7QZSPH.png https://forum.muffingroup.com/betheme/uploads/468/KFZW3HM49IYZ.png https://forum.muffingroup.com/betheme/uploads/616/YXFO…
-
Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
The mega menu structure is present in the website's source and executed in the menu element, which is why it broke the layout. We did not see this problem in the header template. I am glad I could help. If you have any other questions or problems, f…
-
We are only theme creators, and I have no experience in server management or malware. The theme does not have the option to remove files just like that. Your hosting provider should help you with that. If it is malware, I can only suggest setting up…
-
Hi, With this message happened, anything else? Is your website down, or something is not working as it should? Best regards
-
I am glad to see that you found the root cause. Is there anything else I can help you with? Best regards
-
Edit the menu element in the sidebar template, and add bottom margin for menu items: https://forum.muffingroup.com/betheme/uploads/765/NGAMQ0TSQH8R.png Best regards
-
Hi, It does not come from our theme because it also appears with Twenty Twenty-Four: https://forum.muffingroup.com/betheme/uploads/123/VHR43FC7WJE0.png Please contact your hosting provider regarding this as it seems to be added by them. Best regards