Phil
Phil
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- Phil
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You can use any dummy email like [email protected]. It does not really matter. Best regards
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I am happy to see that you found the root cause. If I can help with anything else, please let me know. Best regards
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Unfortunately, there is no option for that. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We must check it deeper, and we need your FTP access. Please send it as you did with the WP dashboard. Remember to attach a link to this forum discussion. Thanks
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The login credentials you sent are not working. https://forum.muffingroup.com/betheme/uploads/964/P4SGKUXRPSEI.png Please resend them, but ensure that they are correct. Best regards
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Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the p…
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But you can still use {content} to put your text there. To prevent displaying it on the live post, you can use an option to hide the WP content. https://forum.muffingroup.com/betheme/uploads/250/80O1UL6ZW92W.png You can also use {excerpt}: https://f…
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I checked your website, and icons load correctly for me: https://forum.muffingroup.com/betheme/uploads/772/FM2OF17XO0LW.png Should I proceed with any particular steps to reproduce that? Best regards
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To check this further, we will need you to change the permissions to the standard ones recommended by WordPress and FTP access. Please send FTP access, including WP dashboard access, and a link to this forum discussion through the same contact form …
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Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
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Please send us your license key, the WordPress dashboard, and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please at…
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Hi, We found the root cause. An update fixing this will be released, most probably tomorrow. If you need this fixed earlier, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at http…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Everything works as it should. The text is set to inline width, and because of the text length, it extends to the entire wrap width. When you change the text from inline to default, you can change it to, e.g., 3/4, and the button should be placed ne…
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Hi, Space between options does not automatically add space to the elements. If they are close to each other, then you will not notice any change. Please see the following video: https://support.muffingroup.com/video-tutorials/flexbox-positioning-wit…
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Hi, HTML structure must be used for that and/or shortcodes like in the example you provided. https://forum.muffingroup.com/betheme/uploads/644/5UFKQ01KVNJA.png Best regards
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I have updated Betheme to the newest version, and the home page edit started to work properly: https://forum.muffingroup.com/betheme/uploads/895/G6B4V7RUSQQR.png Best regards
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Hey, Please send us the WordPress dashboard access and your license key privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please att…
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Hello, 1) If you mean the product description, you can edit it with Elementor, but you must have products post type enabled in Elementor settings: https://forum.muffingroup.com/betheme/uploads/528/K2SCEYDVDB3Z.png If you mean the product template, t…
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Hi, Default WooCommerce sidebar widgets is right here: https://forum.muffingroup.com/betheme/uploads/409/Q75USHF5RWCS.png Did you add your widgets there? Best regards
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A custom CSS code might be required for that, but to be sure, I would need access to your website. If you can, please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/us…
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It could be the same cache, e.g., browser cache, plugin cache, or server cache. Purge it everywhere, and recheck these spacings. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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It is the Top Bar Left background that you must edit. Assign this color there and in Betheme -> Theme options -> Header & Subheader -> Header, and at the bottom of the setting, choose this: https://forum.muffingroup.com/betheme/uploads/…
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Did you edit the dropcap shortcode in the way I showed in my previous message? Best regards
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I am happy I could help. If you have any other questions or problems, feel free to ask. Best regards
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So I am waiting for updates from you. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…