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Phil

Phil

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Phil
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  • Hi, Did you use a plugin from this article?: https://support.muffingroup.com/how-to/how-to-change-url-path-in-muffin-builder/ Note that it is recommended to have the newest version of Betheme, and it is necessary to have the newest version of this p…
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
  • Hi, Please see the following article: https://support.muffingroup.com/how-to/how-to-fix-the-link-you-followed-has-expired-error/ Best regards
  • Hi, Please explain in more detail what is happening. Also, please attach screenshots showing your problem. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • There were some missing theme files. We have re-uploaded the betheme on your website, and it should be fine now. Best regards
  • You have an Elementor header, and our side cart works only with our headers. Please choose one of the header styles from the theme options or build a header with our Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/…
  • Hi, Please edit the page with the slider, and in the Page Options, change the Slider Revolution to --Select--. https://forum.muffingroup.com/betheme/uploads/546/68A7IWBJBXQ9.png Best regards
    in Slider Comment by Phil August 2024
  • Hi, Please see the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ Best regards
  • Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
  • Sorry, but we haven't received a message from you yet. Please check your mailbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the re…
  • A private message is a contact form in the Themeforest. I received login credentials to your website, but when I used them, the login page redirected me to what I sent a screenshot of in my previous message. Best regards
  • Please see the following article and follow the steps from it: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ The max input vars value is server configuration, and you must contact your hosting provider…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, This gap is coming from your pictures: https://forum.muffingroup.com/betheme/uploads/189/A7781FP18H97.png https://forum.muffingroup.com/betheme/uploads/409/UA50DRDA7OD1.png Best regards
  • Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
  • I don't see in your message if you tried my suggestion of changing the rendering engine. Have you tried that? Best regards
  • Hi, Are you sure that you used numbers in Farsi? I have checked the font you used, and it works properly. https://forum.muffingroup.com/betheme/uploads/134/F8UAFHTTTJKM.png Best regards
  • Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
  • By header settings, I mean these: https://forum.muffingroup.com/betheme/uploads/738/Z3SKHBETPNTO.png Does it match with the original header? You can also try the YOAST Duplicate Post plugin instead. https://forum.muffingroup.com/betheme/uploads/946/…
  • Hi, It does not come from our theme, so it is not a Betheme-related question. I think that it depends on the browser and the language set there. Best regards
  • Hi, Did you put Google Analytics or any other code in the theme options? If yes, please check if you do not have "-->" or "<--" replaced with an arrow sign. Best regards
  • This element is not for parsing code but for displaying it. You should use HTML or Plain Text element. https://forum.muffingroup.com/betheme/uploads/038/ASAV23NDZXKF.png https://forum.muffingroup.com/betheme/uploads/986/41YQ9KS32G8W.png Best regards
    in code element Comment by Phil August 2024
  • Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us the WordPress dashboard and FTP access privately t…
  • Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Hi, You must deregister the license from the previous website, remove theme files from it, and then register it on a new one. Best regards
  • Hi, You have maintenance mode enabled on your website. Can you disable it for a while, please? Thanks
  • Use this CSS code: #Top_bar{  -webkit-box-shadow: 0px 0px 50px 0px rgba(66, 68, 90, 1)!important;  -moz-box-shadow: 0px 0px 50px 0px rgba(66, 68, 90, 1)!important;  box-shadow: 0px 0px 10px 0px rgba(66, 68, 90, 1)!important; } #Header{  z-index: 1; …
  • Please try to reinstall this plugin if that is the case. Best regards
  • Hi, There is no setting for that. If you want to display more slides at once, you must use Query Loop. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
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