Phil
Phil
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- Phil
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Hey, This message could mean that your license key is used on multiple domains. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-to…
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If the problem persists with another theme, it means that it is not a Betheme issue. You must contact WooCommerce support regarding this. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Alright, I see where the problem is. You selected the menu order in the shop products element in the template. When you choose it, it refers to the menu order I sent you a screenshot of in my first message. You must change it to Default in template,…
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/40x-error-on-bebuilder-update/ Best regards
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Hi, Edit the Icon Box element, open the Style tab, and add a margin for the Icon wrapper. https://forum.muffingroup.com/betheme/uploads/315/QNECO9EOLLMJ.png Best regards
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In your second screenshot, the product has the text in the title. This is a standard WordPress function. If you want to extend its functionality, you must use edit files or use an external plugin, but we do not help with file customization, and I ca…
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Use this CSS: .mfn-header-menu .menu-item .sub-menu .menu-item a:before{ content: ""; position: absolute; left: 5%; bottom: 0; width: 90%; height: var(--mfn-header-menu-animation-height); background-color: var( --mfn-header-menu-ani…
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These pages are translated automatically by WooCommerce basing on the language set for the website in the WordPress settings, or user language if user has it set to a different one. If you want to customize the layout of Cart and Checkout page, you …
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Hi, Contact from styles are taken from Betheme -> Theme options -> Colors -> Forms. https://forum.muffingroup.com/betheme/uploads/251/VB2MJVIEGCTG.png Best regards
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The root cause is the SVGs, as they do not have height and width set within them. For a test, I uploaded an SVG file that contains that, and the display is correct on mobile: https://forum.muffingroup.com/betheme/uploads/079/255KAINZW6DW.png Please …
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If you had problems installing the theme and now have issues installing a pre-built website, it means that the problem lies on your server. Most probably, the access privileges for uploading catalogue are misconfigured. Please contact your hosting p…
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I have recived another private message from you but I do not know what it is for. You have added widget, and Filters are visible: https://forum.muffingroup.com/betheme/uploads/607/EX0SMRXR2K6G.png Best regards
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This markup should not be used widely on websites. It is reserved for government-focused and health-focused websites. https://developers.google.com/search/docs/appearance/structured-data/faqpage?hl=en#feature-availability We cannot add it to our the…
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Hi, There is no setting to achieve that. A custom CSS must be written to achieve that. Do you need help with that? Best regards
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No, I did not perform any actions. I only opened your website, and this is how it looked for me straight away. I checked it with Firefox and Chrome. Best regards
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Hi, You can set it up in the Video element settings: https://forum.muffingroup.com/betheme/uploads/291/W5YF3CQHA8BK.png Best regards
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I could have misunderstood you, so you can explain your question better. BTW how does it work when you switch to another theme like Twenty Twenty-Four? Best regards
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I tried the credentials you sent, but they are not working: https://forum.muffingroup.com/betheme/uploads/078/5YTPQKK8PSBK.png Please send another message with the correct login credentials. Thanks
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Hi, You have many HTML errors. See source of your website highlighted with red background: https://forum.muffingroup.com/betheme/uploads/893/LOXHZ3NCOCRS.png It means that you have some unclosed or misplaced HTML tags, and most probably it causes th…
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Do not share login credentials here, as others can see them. As I mentioned in my previous message, you should send them privately through the provided contact form. 1) Anyway, I checked your website, and Elementor loads correctly: https://forum.muf…
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Hi, 1) You can hide them in Betheme -> Theme options -> Blog & Portfolio -> Portfolio. Uncheck these fields: https://forum.muffingroup.com/betheme/uploads/053/I23NHIF2XERA.png When you do that, you can show date at the bottom with {date…
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Hi, I am happy to see that you found the root cause. If I can help with anything else, please let me know. Best regards
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Hi, Order refers to this setting in the product settings: https://forum.muffingroup.com/betheme/uploads/728/UIFB2ODP13XP.png Did you set it up? Best regards
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Hello, 1) You must have transparent Content option enabled in Betheme -> Theme options -> Global -> General. https://forum.muffingroup.com/betheme/uploads/843/UHSCHNDA3ZKK.png 2) You can set a custom height in Advanced settings of the sect…
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Hi, There is no option to export only one section. However, you can copy entire page, and remove sections you do not need. https://support.muffingroup.com/how-to/how-to-import-export-muffin-builder-content/ Best regards
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Hi, The option for SVG support can be used in Betheme -> Theme options -> Global -> Advanced. https://forum.muffingroup.com/betheme/uploads/579/81AFJV22I8TJ.png WEBP should work despite any setting because WordPress added support for this t…
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Hi, I am happy to see that you handled it. To open image after a click, edit your Slide, and put the image URL in Link field. Then activate Lightbox image option. https://forum.muffingroup.com/betheme/uploads/999/4OB1DBG4L5QM.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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The side cart title has the same title as the cart page. If you set up the home page as a cart page, then it will display Home in the title. To have a different title there, you must assign another page or modify the home page title. Best regards