Phil
Phil
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- Phil
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Comments
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No need to bump. You sent your message beyond our working hours, and we could not answer you. Did you send WP dashboard access to your website? We have not received anything from you yet. Best regards
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You had permalinks structure set to Plain: https://forum.muffingroup.com/betheme/uploads/800/J4ZM8OQOC8KE.png I have changed that to Post name, and it works correctly now. https://forum.muffingroup.com/betheme/uploads/635/TJP4TSNFRPLF.png
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I could not log into your WP dashboard because it redirected me to this page: https://forum.muffingroup.com/betheme/uploads/588/0H77DYZ5O13A.png Did you change that? How can I access your dashboard? Best regards
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I have disabled all of the plugins and BeBuilder loaded. https://forum.muffingroup.com/betheme/uploads/581/KFZL6MUL1DJH.png Disable plugins one by one to find the culprit. Best regards
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Hi, Please attach a screenshot showing how it should look. Does it look incorrect when you are logged in and checking your live website? Best regards
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It mostly refers to the plugins. Please disable the plugins mentioned there, and the problem should be gone. Best regards
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Hi, 1) Open the Section settings and set the width to Full Width. https://forum.muffingroup.com/betheme/uploads/881/5DH16R44CF4A.png 2) Edit the mobile version of the header, and in the section settings Advanced -> Background, set the background …
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You sent FTP only without WP dashboard access. Please send another message with complete data. Thanks
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Please check it out now. https://forum.muffingroup.com/betheme/uploads/074/KPJTXXRNMUW8.png https://forum.muffingroup.com/betheme/uploads/777/VNHD0KUNHM6W.png Best regards
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Hi, Please activate some other theme like Twenty Twenty-Four and check if the same thing happens then. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Did you receive any response from us? I do not manage the mailbox, so I do not have a link to your website. Best regards
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Did you receive any response from us? I do not manage the mailbox, so I do not have a link to your website. Best regards
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Hi, Please do not share your login credentials on the forum, as others can see them. You have some cache active that causes this issue. Disable/purge all cache on your website, and all should be fine. Best regards
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Please do not share your login credentials on the forum, as others can see them. Regarding your problem, you have a plugin, "Post Types Order," that messes up our order by feature. Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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We have corrected it on your website. Please check it out. We will also include this fix in the upcoming update. Best regards
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Hey @wanot, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to …
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Hi, That is how modern browsers work. To autoplay video, it must be set to mute. Our hands are tied in that case. Best regards
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You did not attach a password to FTP, and when I tried to use the one from the previous message, I could not connect: https://forum.muffingroup.com/betheme/uploads/788/V1JR4GFS4DUS.png Best regards
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Hi, Instead of putting this image with an element, place it as a wrap background and put spacer element in this wrap. https://forum.muffingroup.com/betheme/uploads/719/1479G8RN3Q7V.png https://forum.muffingroup.com/betheme/uploads/083/4M67OV71QNQA.p…
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Are there any steps to reproduce this issue? While it is working as it should, we are not able to locate the source of your problems. Best regards
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Hi, Create a single post template just like any other template, for example, a single product template. Add to template any content you need but the most crucial is Post content element. This element is responsible for displaying post content and wi…
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ Best regards
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Hi, You can use conditional logic for that. Edit your header template, open logo element settings, and in the Advanced tab, open conditional logic options. Then, for the light logo set "Post is Home", and for the dark logo set "Post i…
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Hi, You did not have Betheme up-to-date. After I updated it, the header image started to work correctly. Please check it out. Best regards
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Hi, You must use the translation plugin string translator to change this text to other languages. https://forum.muffingroup.com/betheme/uploads/412/CK1E26M0FKGM.png Best regards
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The shop template works correctly; only products are set to out of stock because of the Woo cache. What you have to do is to set the product to out of stock and back to in stock, or add a new one. https://forum.muffingroup.com/betheme/uploads/790/VJ…
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Hi, What you are referring to is the action button. Please see the following article about it: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Thanks