Phil
Phil
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- Phil
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Comments
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Hi, That is how modern browsers work. To autoplay video, it must be set to mute. Our hands are tied in that case. Best regards
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You did not attach a password to FTP, and when I tried to use the one from the previous message, I could not connect: https://forum.muffingroup.com/betheme/uploads/788/V1JR4GFS4DUS.png Best regards
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Hi, Instead of putting this image with an element, place it as a wrap background and put spacer element in this wrap. https://forum.muffingroup.com/betheme/uploads/719/1479G8RN3Q7V.png https://forum.muffingroup.com/betheme/uploads/083/4M67OV71QNQA.p…
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Are there any steps to reproduce this issue? While it is working as it should, we are not able to locate the source of your problems. Best regards
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Hi, Create a single post template just like any other template, for example, a single product template. Add to template any content you need but the most crucial is Post content element. This element is responsible for displaying post content and wi…
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ Best regards
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Hi, You can use conditional logic for that. Edit your header template, open logo element settings, and in the Advanced tab, open conditional logic options. Then, for the light logo set "Post is Home", and for the dark logo set "Post i…
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Hi, You did not have Betheme up-to-date. After I updated it, the header image started to work correctly. Please check it out. Best regards
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Hi, You must use the translation plugin string translator to change this text to other languages. https://forum.muffingroup.com/betheme/uploads/412/CK1E26M0FKGM.png Best regards
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The shop template works correctly; only products are set to out of stock because of the Woo cache. What you have to do is to set the product to out of stock and back to in stock, or add a new one. https://forum.muffingroup.com/betheme/uploads/790/VJ…
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Hi, What you are referring to is the action button. Please see the following article about it: https://support.muffingroup.com/faq/how-to-remove-buy-now-button/ Thanks
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Hello, Please turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent and recheck it. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, When something is visible only for users who are not logged in even after your change, it means you have some active cache. If you are sure you purged the plugin cache, contact your hosting provider about the server cache. Best regards
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This is Chrome: https://forum.muffingroup.com/betheme/uploads/445/T94V27OAU7ZH.png As you can see, it is displayed correctly for me as well. Best regards
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Hi, It look like this for me: https://forum.muffingroup.com/betheme/uploads/976/TGBTBCZQLX1W.png Did you handle this in the meantime? Best regards
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After you adjust the header settings in the same way as in the original one, everything should be fine. Best regards
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Hi, All options available for standard Action Bar are placed in Betheme -> Theme options -> Menu & Action bar -> Action Bar, and nothing beyond that. https://forum.muffingroup.com/betheme/uploads/427/GS2TNIZCIRB6.png Colors for it can b…
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Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
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Hi, This option was moved to the Advanced tab: https://forum.muffingroup.com/betheme/uploads/993/NGK7D0ZH0FFZ.png However, if you have it assigned in the deprecated settings, you must remove it from there first. Best regards
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No worries, I am here to help you. If you have any other questions or problems, feel free to ask. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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I see that you handed to change the text: https://forum.muffingroup.com/betheme/uploads/267/PGHIL3EI352S.png To change the number of portfolio items there, you must edit the portfolio template and change the number in the Query Loop. https://forum.m…
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Please try the following CSS code: .hover_color .hover_color_wrapper{ min-height: 365px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
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As I already explain to you here: https://forum.muffingroup.com/betheme/discussion/70562/site-speed#Comment_257987 Most likely, it is due to latest WP update, so please test it with with previous versions of WP. Moreover, here: https://forum.muffing…
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Hi, You can install/update the bundled plugin from Betheme -> Install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to pu…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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You sent an incomplete message, so we could not help you earlier. Anyway, when I tried to access your FTP, it is not working: https://forum.muffingroup.com/betheme/uploads/570/I7NWEIZIY6LY.png Please send another private message with complete and wo…
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Hi, Did you check that with another theme like Twenty Twenty-Four? Did you try downgrading your WordPress? Best regards