Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,500
Last Active
Roles
Moderator

Comments

  • As I already mentioned in my first message, it will soon be possible with Conditional Logic and WooCommerce. Best regards
  • Hi, Yes, you can use both but do not mix them on one page, as it could cause unpredictable problems. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, The number of pages in the dynamic data list is limited, so when there are many of them, slower servers can handle them. Anyway, you can still use dynamic data by providing the appropriate ID of the page. You can find an ID e.g. here: https://fo…
  • There is also a breadcrumbs element that you can use. https://forum.muffingroup.com/betheme/uploads/202/M4IIHWZPMCRM.png Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
  • Hi, I am happy to see that you found the solution. If you have any other questions or problems, feel free to ask. Best regards
  • There is no setting to change this color. You must use a custom CSS code: .widget_product_categories .product-categories .cat-item, .widget_product_categories .product-categories .cat-item a{  color: #000!important; } Put it in Betheme -> Theme o…
  • Hello, Please see the following article: https://support.muffingroup.com/how-to/how-to-fix-the-link-you-followed-has-expired-error/ Best regards
  • Hi, I am not sure to which title you refer to. Can you attach a screenshot pointing to what you are talking about, please? I do not want to misunderstand you. Thanks
  • Thank you for providing the details. I thoroughly checked your site and started by enabling WordPress error logging through the wp-config file with WP_DEBUG and WP_DEBUG_LOG. During the tests, I did not encounter any issues with opening templates fo…
  • Hi, Go to templates and check if you do not have more than one header template. If you are using WPML disable it, if none header template shows up. A sticky header logo is set up in the header template as well. https://support.muffingroup.com/video-…
  • Hi, The search function search through title, WP content, and builder content. If this text is not included in any of these places, then it will be not found. It means that search with SKU will not work. Best regards
    in Search bar Comment by Phil October 2024
  • In our pre-built websites, we upload images that are already WEBP. I cannot recommend any plugins except the ones we support: https://support.muffingroup.com/documentation/bundled-plugins/#compatibility But I am not quite sure if any of them have su…
  • With another theme is is the same as well? Best regards
  • The theme does not erase anything by itself. One of the unsupported plugins you are using could have caused this issue, and I would suspect the caching plugin. There is an option in the theme to reset theme options, but you must use it and write a c…
  • Hi, If you want to place a shortcode, you can use, for example, a Plain Text element with a shortcode parser enabled. https://forum.muffingroup.com/betheme/uploads/931/6ENUTEA46DSQ.png Anyway there is no need of using shortcode as in BeBuilder you c…
  • But did you check it with another theme? I am not suggesting this without a reason. It helps to determine where the issue could lie. Best regards
  • Some stuff duplicates, such as menu items or widgets in the footer, so you must manually remove things you do not need. Best regards
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum d…
  • Hi, Do you have WooCommerce installed and configured? Do you have a cart, checkout, and my account pages created and working? https://forum.muffingroup.com/betheme/uploads/877/H7JMMG7CF4H3.png Did you select the Icon type in the header to be a cart …
    in slide cart Comment by Phil October 2024
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so I cannot assure you that it will work properly. Also, we cannot recommend any plugins other than the ones we suppo…
  • Hi, Did you check all the Slides in Slider Revolution? It seems to be a global layer. https://www.youtube.com/watch?v=kUgZAYRlJrA Best regards
    in Red pop up Comment by Phil October 2024
  • I am happy that I could help and that you found the culprit. Is there anything else I can help you with? Best regards
  • Hi, You can do it directly in BeBuilder. First, you must deactivate the Subheader in the Theme options: https://forum.muffingroup.com/betheme/uploads/140/SAK2E0VVXYX2.png Then edit your pages with BeBuilder, add a section with the desired image and …
  • Anyway, file permissions should be corrected to prevent all existing and future issues. You should contact your hosting provider to correct that as it also most probably is the source of current problems. Best regards
  • Did you try deactivating the plugin you mentioned? This is what is causing this issue. I disabled it, and images in the search load correctly: https://forum.muffingroup.com/betheme/uploads/534/JEAGCIEWZ9KB.png Best regards
  • Hi, You must create another template with the Shop Products element and assign it to all categories. https://forum.muffingroup.com/betheme/uploads/151/LNEK8AA2PU23.png https://forum.muffingroup.com/betheme/uploads/451/I1IUBGHN8SZ4.png Best regards
  • You can add one wrap below with a spacer or divider element. Best regards
  • Sure, we can consider it. Please leave your suggestion in the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.