Phil
Phil
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- Phil
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Comments
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You sent an incomplete message, so we could not help you earlier. Anyway, when I tried to access your FTP, it is not working: https://forum.muffingroup.com/betheme/uploads/570/I7NWEIZIY6LY.png Please send another private message with complete and wo…
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Hi, Did you check that with another theme like Twenty Twenty-Four? Did you try downgrading your WordPress? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Yes, there is an option for that. See the following article: https://support.muffingroup.com/how-to/how-to-set-up-betheme-staging-site/ Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Hi, I can see that you have HTML error on your website and it might be causing this. https://forum.muffingroup.com/betheme/uploads/806/15A39ZHAR1QF.png Ensure that all HTML tags on your website are placed and closed correctly. Best regards
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I am happy I could help. If you have any other questions or problems, feel free to ask. Best regards
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Hi, Please open the Theme options and save them. If this does not help or you do not have access to your WP panel at all, please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https:/…
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In the Slider Revolution settings check if you have Rendering Engine set to SR7. https://forum.muffingroup.com/betheme/uploads/307/WIU0JWEUCJPP.png If so, change it to SR6, and see if your changes are visible then. Best regards
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Hi, I am happy to see that you managed to solve that. Is there anything else I can help you with? Best regards
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Your link redirects to the home page because it is a preview and I am not logged to your website. Please send a link to live page. Thanks
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Hi, What you ask for requires file customization, which, in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So, if you want to modify files and don't know how, you should contact your web develop…
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You are using header style from theme options, but Mega Menu templates do not work. Mega menus work only with the Heaer Builder templates. Best regards
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Can you please record a video showing your problem? Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Albert wanted you to send us a link to your website. Thanks
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Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance …
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My apologies I made a mistake. The following option should be active instead: https://forum.muffingroup.com/betheme/uploads/035/9CFUU9MS17JL.png Best regards
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Hi, The only option to edit the portfolio slug is in Betheme -> Theme options -> Blog & Portfolio -> Portfolio. https://forum.muffingroup.com/betheme/uploads/287/JQAKL5WW8G8M.png But it cannot be left blank. Best regards
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We do not offer such a service. If you would like to see this feature in future updates, please let us know here: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest If you are looking for an expert who wo…
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You did not set this image as the background image. Check it now. Best regards
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Hi, It displays like this for me: https://forum.muffingroup.com/betheme/uploads/655/X8R94SRX6X2H.png Did you handle this in the meantime? Best regards
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Hi, In Theme options, there is information that jQuery filtering works best when you set up as many posts as possible: https://forum.muffingroup.com/betheme/uploads/762/44M71L00YZT4.png So if you increase the post per page value, everything will wor…
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You did not update your logo for the mobile display. https://forum.muffingroup.com/betheme/uploads/844/AKENJJRJMUGB.png I have done that for you. Best regards
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Go to Appearance -> Customize -> WooCommerce -> Product Images, and set custom thumbnail cropping. https://forum.muffingroup.com/betheme/uploads/936/AUK3HKGGZ3M6.png Best regards
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You did not attach link to your website anywhere. Can you send it here, please? Thanks
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Then, instead of setting this as an Image, put it as a slide background with bg set to cover. https://forum.muffingroup.com/betheme/uploads/374/G597JTMCSXQP.png Best regards
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Hi, You can upload your image/icon in the Image field: https://forum.muffingroup.com/betheme/uploads/566/2GTI2BIKTKOL.png Best regards
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Hi, Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-activate-sticky-header/ Best regards
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Hi, Please go to Betheme -> Theme options -> Addons & Plugins -> Premium plugins, and change WPBakery Page Builder to purchased separately. https://forum.muffingroup.com/betheme/uploads/772/QJG67I7IYDTY.png Best regards